Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Arlette Beim Hauptbahnhof

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hotel Arlette is a small, charming hotel located at the main railway station in Zurich, only 2 minutes walk from the city centre and its world famous Bahnhofstrasse. The hotel is 5 minutes from shopping centres, banks and the University. Tram and bus stations are also close by.

All rooms with shower/WC, WLAN-Access (free of charge), Flat-colour TV, minibar, safe deposit box, phone, radio, hair-dryer, wake up service/alarm-clock,

We only have non-smoking rooms. NO smoking rooms

IMPORTANT: We charge Citytax CHF 2.50 per person and night.

We serve continental breakfast each morning. We also serve breakfast in your room on request.

Hotel facilities include Newspapers, Elevator, Express check in/check out, Room-service, Laundry, Ironing Service, Fax/photo-copying machine. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 10.0

  • Location 9.6

  • Staff 10.0

  • Atmosphere 8.8

  • Cleanliness 10.0

  • Facilities 8.4

Latest Reviews

  • 10.0


    27 Jan 2020
    the hotel is so classic. I like the old watch, radio, and the interior. Its old but still function
    Indonesia, Female, 31-40
  • 10.0


    14 Oct 2019
    I have been staying at hostels most of my trip so this reasonably priced hotel was such a treat. It is very well maintained and refined. Everything was super clean. Breakfast was included and was one of the best free breakfasts I've had in Europe. The staff were very lovely and helpful. The location is excellent being only 5 minutes from the train station and very close to everything. I would absolutely recommend this hotel as I had a lovely stay.
    Australia, Female, 18-24
  • 10.0


    07 Sep 2019
    This was an excellent place for me to stay. It‘s not just near the train station but near almost everything: I walked everywhere, but the trams are also easy to access from this lovely boutique hotel as are buses. The hotel is super clean and charming with a lovely guest dining room for a continental breakfast included in my accommodation. Guests needing more can simply order/buy this from the kitchen. The staff is very welcoming. It‘s a family business and that adds a homely atmosphere.
    Germany, Female, 41+
  • 9.7


    22 Aug 2019
    It was excellent! The perfect middle ground between hotel and hostel.
    Mexico, Female, 31-40
  • 9.4


    13 Dec 2019
    Gorgeous little hotel just across the river from the main station. Staff were lovely and breakfast included was great! Super comfy bed and very clean.
    Australia, Female, 31-40
  • 9.4


    11 Dec 2019
    Perfect location. I booked the single room and it was everything youd need. It's a little dated and the bathroom is tiny for a "bigger" person, but I wouldnt hesitate to book again.
    USA, Female, 25-30
  • 9.1


    17 Feb 2020
    Older hotel but for the money your getting a clean room with nice staff and I had a great omelette at the restaurant. I would book this hotel again for a 2 night stay to rest up before a flight but not for a week stay .Its not a fancy hotel but a great deal
    USA, Male, 41+
  • 7.7

    Very Good

    29 Dec 2018
    Right across the street from the main train station. Several restaurants bars just beside the hotel and a few minutes walk to the center (more restaurants and shops) Seems like an old building but clean. Staff is efficient, not overly friendly.
    Philippines, All Female Group, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Elevator
  • 24 Hour Reception
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Minibar