Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group booking no refund possible, In case of
damage made by clients, property will charge the
damage to new value of the damaged product including labour work. In case of an unexpected overbooking we can look for other accommodation, We will compensate you, but never more as the deposit paid.If clients are smoking or make
to much noise during day or night that other clients have problems with, property has the right to stop the service to the clients. No refund will be
done. After reservation clients have to contact the
hotel to make sure everything is in order and to provide the names of the customers.

Additional Terms and Conditions

In case of a no show the total reservation value will be charged. The reservation is only valid and accepted if the cardholder is present him/her self for the requested and reserve period. In all other cases The cardholder must wire his indentitie card or passport by fax with the confirmation and his/her approval, for the reservation so that we are intitle to charge the given creditcard.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

max 20 pax if more nessary only on request.
between 12-18 years only if enough adults are in control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

* A local tourist tax at 6.5% is not included in the rate*

Hotel Baan is situated in the city of Rotterdam and is within easy reach by car or public transport. Hotel Baan is a Monumental City Building. We provide excellent service for all types of travellers. Most our rooms are equipped with shower, toilet, colour TV, radio, phone with wake-up service and a hairdryer.

We serve a varied, Breakfast not for free 5 pp as Buffet. You have free access to our wifi lan Network or you can use our PC in the Lobby.

We provide you a map with a vast selection of restaurants, attractions and clubs who are located quick and easy reach of our hotel.

A local tourist tax at 6.5% is not included in the rate. so you have to put it on your amount due in hotel.

We are working under the conditions Standard terms of hotel and catering conditions. You are bound to those conditions if you book a room with us.
We will send them to you on your request.
Payment always on arrival.

For all late arrivals we need a valid credit card. If you check in later than 18.00 you must let us know this by mail or by phone, thank you very much for your reservation at our place. One older child or adult is charged EUR 15 per night in an extra bed.

Please note that an 4% surcharge applies to all credit card payments as well for non refundable rooms.

Check inn from 14.00 till 18.00 after 18.00 arrival is possible but guests have to notify us.

Public parking in front of the hotel is possible (reservation is not needed) and costs EUR 10 per day. Sundays and after 17.30 till 10.00 free parking.

Accepted cards:
American Express, Visa, Euro/Mastercard, JCB, China Union pay card.

Coffee and tea facility in the rooms.
Child friendly hotel.

Cancellation 2 days before arrival no charge, after these days we charge following our conditions.

Cancellations by telephone are not accepted by the hotel. For bookings more as 2 nights, or booked more as a 10 days ahead arriving date or for bookings made for more as 1 room cancellations must be done 5 days before arrival. Starting time is 00.00 Netherlands time.

Have notice if there are more as 2 of days reserved and after youre check inn, you change your booking we do not refund your deposit as well. In the case of a NO SHOW we will charge you for the first night + 8% If you want to change your booking it is free of charge if you do it 8 days before arrival.

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    04 Nov 2019
    Everything was pleasant - great location, spacious, well-lit, clean, reliable tv and internet, and notably a refrigerator and coffee/tea right in the room and at the reception. The kitchen facilities are a really special touch for a budget place. Also, the owner is exceptionally friendly and helpful. Very nice and a great deal.
    USA, Female, 41+
  • 4.0


    06 Apr 2017
    On arrival at 17:00, the front door was locked and no reception present - only a phone number to contact. After waiting for 30 minutes and checking in, the room was a reminiscent of a half-way house or homeless shelter. Sand and dirt everywhere, bed sheets unclean, collapsed mattress, the (non-smoking) room reeked of smoke, and the in room sink was falling off the wall. For the 20 or so rooms, a single shared toilet was provided, and in a port-a-potty state to boot. Stay elsewhere.
    USA, Male, 31-40
  • 2.9


    25 May 2017
    The manager was drunk. The place was unclean and the door to my room did not lock. I waited 2 hours for my room after arriving at 4 pm and was lied to thought out this wait.
    Australia, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Cots Available
  • Hair Dryers
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities