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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Bahnhof Hotel in Zermatt is a a somewhat unusual family hotel and hostel, with it’s tradition since 1902 and it’s alpine flair. Affordable rates, offering no breakfast, yet the possibility of self catering. Guests of the Bahnhof Hotel can use a shared kitchen, a laundry room, and a ski storage room.

Situated in the real heart of Zermatt, this property has an excellent location. Hotel Bahnhof is situated just 100 m from Zermatt Train Station, The free ski bus stops right outside. Several restaurants are within a 5-minute walk.

Hotel Bahnhof offers free Wi-Fi access and views of the Valais Alps from all rooms. The rooms feature wooden furniture and floors, and some have a balcony. Bathrooms are private or shared. Choose between various double and single rooms, family rooms and also dormitory rooms. Some rooms have shared bathroom facilities.

Hotel Bahnhof Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in from 13:00 to 19:00 .
Check out from 08:00 to 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - tourist tax 3.00 CHF per person per night for adults. 1.50 CHF per child per night (6-16 years).

Breakfast not included. We do not offer breakfast.

General:
Reception: 08:00 - 12:00 / 16:00 - 19:00.
No curfew.
Non smoking.
Dorms: a sleeping bag/linen sheet is required to bring yourself. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 10.0

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    03 Jul 2017
    Super fantastic. Hostel is right across from train station. I had a blast renting a bike
    USA, Male, 41+
  • 9.4

    Superb

    09 Jun 2018
    One thing that bothered me was the fact that wifi signal was weak in kitchen and in common area downstairs. Other than that, perfect
    Serbia, Male, 31-40
  • 9.4

    Superb

    01 May 2017
    This was a beautiful hostel, with views of the Matterhorn and right across from the train station. The staff were friendly and there was a great kitchen. Our room was on the top floor which was great at sunrise for the views, but there were lots of stairs.
    New Zealand, Couple, 25-30
  • 8.9

    Fabulous

    04 Oct 2019
    Pay by card or by CHF. If you are paying by Euro, they take it as 1Euro=1CHF. Otherwise nice hostel
    India, Male, 31-40
  • 8.0

    Fabulous

    10 Nov 2017
    Very private 12 bed dorm. Check in was strange, they just leave a key card on the counter for you and ask that you pay the night before check out... in person contact. The room was in the attic, there was no door into the room however this didn’t seem to be a problem. You do not get lockers big enough for your bag only space to lock important items, passport maybe laptop. However it still felt safe. Good facilities both bathrooms and kitchens.
    New Zealand, Couple, 18-24
  • 8.0

    Fabulous

    10 Nov 2017
    Pros: Great location right next to the station with easy access to Zermatt. The hole in the wall style bunkroom is a great step up on bunk beds and the kitchen is well built to handle large numbers of guests. Cons: Poor "hostel culture" and is primarily a hotel.
    USA, Male, 18-24
  • 6.0

    Good

    09 Dec 2018
    It was fine for a one-night stay. The fact that you have to use sleeping bag liners (meaning they clearly don't wash the sheets or duvets) and the fact that the dorm room is open and accessible to everyone who enters the hotel made it less than great. While the location is convenient, the value for money isn't great.
    Canada, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Linen Not Included
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • Express check-in / out
  • Housekeeping
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines


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