Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Reservations must be canceled 4 weeks prior to arrival date, in order to avoid a no-show charge of one night's room to your credit card. All reservations must be guaranteed with credit card.We do not charge your credit card, we only hold your credit card number as a guarantee.

Additional Terms and Conditions

For the group, the breakfast is not included in the price

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 6 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

The Hotel Bijou is located in the city's historical center, a short way from the Santa Maria Novella train station, the Cathedral and Congress Palace. The Hotel Bijou is equipped with elevator in an ancient building of Florence; rooms are equipped with private bath, shower, toilet, direct telephone, A/C and color TV set. Some rooms have external bath. On demand, it's possible to have rooms with balcony. Breakfast is Continental with buffet: prices can range. Information about wine-and-food tours in Florence and in Tuscany countryside.

Fax service in hotel. Internet Wi-Fi connection is free. Before departure, you can leave your luggages in hotel FREE OF CHARGE and for all the time needed. Credit Cards accepted: VISA, MC, JCB, AMERICAN EXPRESS. There's possibility of pay-parking or garage in the area. Hotel run by a family; they take care of their hotel personally and speak English, Spanish, French. You will find a peaceful and friendly accommodation.

At the Hotel Bijou it is possible to book museum visits in Florence and tours in the Tuscany countryside.

Cancellation Policy:(except groups):

According to the City Council resolution n. 230/33 of 06/20/2011, from July 1st the City of Florence will introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 7 consecutive nights.

The tourism tax rate is Euro 4 for night, and it is not applied to:

children (up to 12 years old);

people, who provide assistance to patients in hospital, max one each patient

people/family, who provide assistance to underage patients in hospital, max two each patient.

Local taxes are not included in the prices.

Please advice about arrival time. IMPORTANT NOTICE: Reception is CLOSED from 9:00 pm to 9:00 am

Check-in time: from 1:00 pm
Check-out time: until 10.30 am

Cancellation policy 5 days before arrival.
Late cancellation the first night will be charged.
Local tourist taxes are not included in the prices. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 6.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    03 Sep 2019
    Good location, only 5 minutes walk to train Terminal. Warm people made you likes being home. Clean room and reasonable price.
    USA, Female, 41+
  • 9.4


    19 Jul 2019
    Highly recommend! Great value for the money and you must go up to the rooftop! Beautiful!
    USA, Couple, 25-30
  • 9.1


    21 Sep 2019
    ...staff is very professional,security makes guests feel safe,lunch buffet is good but it could have been better if a juicing machine for fresh juice is available,room maintenance and cleanliness is excellent and location is very strategic if you travel by train.walkable to colliseum and a few stops of train ride to Vatican and old centro.near to good and authentic restaurants.
    USA, Male, 41+
  • 7.1

    Very Good

    20 Aug 2021
    Pretty much what we expected given the low price. Room is super clean and very nice. The bathrooms are a bit dirty, probably because they are shared between many people. From what we could gather the terrace on the roof is not accessible. There is no 24h reception so you have to let yourself in at night. Staff does not really speak English so make sure you travel with an Italian friend.
    Italy, All Female Group, 18-24
  • 6.0


    29 Sep 2019
    The staff are prickly and seemed annoyed whenever I asked questions. Right by the train station and about a 10-15 min walk to the duomo. The room was clean but the door lock was shabby and no security on site overnight. Loud street right below. I wore earplugs and this didn’t bother me. The stay was fine, but I wouldn’t stay here again.
    Canada, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Airport Transfers
  • Concierge
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Room service (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Wi-Fi