Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Colorado Playa del Carmen

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

A charming laid back place with a commune terrace and a tropical garden with grill in the heart of Playa del Carmen. 5 min. walk to beach, bus station and supermarket.

Nice double and triple rooms with fridge, cableTV, fan ('basic') or A/C ('standard'), full private bathroom with hot water, WiFi; some rooms with kitchenete. Daily cleaning, fresh towels every second day.
The hotel counts with a security safe in the office.
The library is a welcome addition for those travellers who love to read on the road.

A friendly German-Mexican staff is waiting for you at Hotel Colorado! Bienvenido-Welcome.

We do not accept credit cards, only cash (Mexican pesos, US-dollar, Euro).

We do not offer private rooms as dorms, if you want to share the price, book with a friend.

Check out time: 12:00 noon.

If the client does not arrive the first day of his reservation without any advice directly to the hotel, there is no guarantee for the rest of the reservation and we have to charge his creditcard with the missing 88% of his payment for the first night. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.8

  • Staff 9.8

  • Atmosphere 8.9

  • Cleanliness 8.7

  • Facilities 8.4

Latest Reviews

  • 10.0


    14 Feb 2020
    Super friendly and helpful staff. With the windows closed, you don't hear the noises from the street, which means a lot in a location so close to the party street of playa del carmen. The room and bathroom were always clean, thanks to the daily roomservice. Hotel Colorado was the best accomandation we have had in Mexico!
    Switzerland, All Female Group, 25-30
  • 10.0


    23 Jan 2020
    Easy-going place, nice and quiet location. Staff is really friendly and welcoming. I recommend to everyone who is looking for a quiet place away from the main street.
    Finland, Mixed Group, 31-40
  • 10.0


    23 Mar 2019
    Hotel Colaroda was lovely. Really clean and generally quiet. Staff were really helpful. Very peaceful atmosphere, not a party place. The room was spacious and had a little table and kitchen type area with stoves so you could potentially make your own food. Very close to where you get the collectivos for day trips and not far from the beach / 5th Avenue. We found lots of good little breakfast places nearby. Very much enjoyed our stay.
    England, Female, 25-30
  • 10.0


    01 Jan 2019
    It was a really lovely place, the owner (Mrs) was absolutely a gem. She was so accommodating and managed to add an extra night stay at a really short notice, especially in this super busy period. All in all, I would most definitely return.
    England, All Female Group, 31-40
  • 10.0


    19 Dec 2018
    Second time here. I really like this place for its quietude and cute garden, yet only a stone’s throw from restaurants/supermarkets/food stands and a very short walk to the beach and (either) bus station. The private rooms are relatively big and very clean, I also had a fully equipped kitchen in mine.
    USA, Female, 41+
  • 9.7


    21 Jul 2019
    A quiet hostel located a block from the main tourist strip. Our host was great, she was patient, helpful and friendly. Room was comfortable and had everything needed. Would definitely recommend for a small group.
    Australia, All Male Group, 25-30
  • 9.7


    10 Apr 2019
    Our private room was great value for money and spotless clean. The whole place is lovely and colorful and kept secure. The staff were really helpful, especially the woman at reception whose name I forgot to get! Only a few blocks from the beach and night life and yet enough distance to be quiet at night. Loved our stay.
    Ireland, Couple, 31-40
  • 9.7


    22 Dec 2018
    I love staying a Hotel Colorado mainly because the staff is wonderful. The location and price are also excellent. The rooms are a bit rustic but I don’t mind that - the staff makes up for it with their helpfulness and security.
    USA, Male, 41+
  • 9.4


    27 Sep 2019
    Hotel not hostel but clean and comfortable with free drinking water and very good security. If you have a room upstairs it could be a problem with some big/heavy bags because its a skinny spiral staircase
    Australia, All Female Group, 18-24
  • 9.1


    13 Oct 2019
    Nice and quiet hostel. Friendly hostel managers. Good AC. Rather worn towels and frail bedsheets, but otherwise happy.
    Germany, Mixed Group, 18-24
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Housekeeping