Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

A charming laid back place with a commune terrace and a tropical garden with grill in the heart of Playa del Carmen. 5 min. walk to beach, bus station and supermarket.

Nice double and triple rooms with fridge, cableTV, fan ('basic') or A/C ('standard'), full private bathroom with hot water, WiFi; some rooms with kitchenete. Daily cleaning, fresh towels every second day.
The hotel counts with a security safe in the office.
The library is a welcome addition for those travellers who love to read on the road.

A friendly German-Mexican staff is waiting for you at Hotel Colorado! Bienvenido-Welcome.

We do not accept credit cards, only cash (Mexican pesos, US-dollar, Euro).

We do not offer private rooms as dorms, if you want to share the price, book with a friend.

Check out time: 12:00 noon.

If the client does not arrive the first day of his reservation without any advice directly to the hotel, there is no guarantee for the rest of the reservation and we have to charge his creditcard with the missing 88% of his payment for the first night. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.8

  • Location 9.1

  • Staff 8.9

  • Atmosphere 8.0

  • Cleanliness 9.1

  • Facilities 8.2

Latest Reviews

  • 10.0


    10 Mar 2021
    Great Hostel in PdC; the hosts were amazingly friendly ! Great bang for your buck. Definitely recommend it.
    Switzerland, All Male Group, 18-24
  • 10.0


    03 Jan 2021
    Hotel Playa Del Carmen was an amazing place to stay! The staff is helpful with any requests, we were upgraded for free because of having the space, it is very secure, and in Playa, you can’t beat the price. Would definitely stay again
    USA, Male, 41+
  • 10.0


    14 Feb 2020
    Super friendly and helpful staff. With the windows closed, you don't hear the noises from the street, which means a lot in a location so close to the party street of playa del carmen. The room and bathroom were always clean, thanks to the daily roomservice. Hotel Colorado was the best accomandation we have had in Mexico!
    Switzerland, All Female Group, 25-30
  • 10.0


    23 Jan 2020
    Easy-going place, nice and quiet location. Staff is really friendly and welcoming. I recommend to everyone who is looking for a quiet place away from the main street.
    Finland, Mixed Group, 31-40
  • 9.7


    20 Dec 2020
    Jacqueline was great. Very communicative. The location was great. All in all great value.
    USA, Female, 31-40
  • 9.7


    21 Jul 2019
    A quiet hostel located a block from the main tourist strip. Our host was great, she was patient, helpful and friendly. Room was comfortable and had everything needed. Would definitely recommend for a small group.
    Australia, All Male Group, 25-30
  • 9.4


    29 Oct 2020
    It was a very central location where you can walk to get to everything without utilizing a taxi.
    USA, Male, 41+
  • 9.4


    27 Sep 2019
    Hotel not hostel but clean and comfortable with free drinking water and very good security. If you have a room upstairs it could be a problem with some big/heavy bags because its a skinny spiral staircase
    Australia, All Female Group, 18-24
  • 9.1


    13 Oct 2019
    Nice and quiet hostel. Friendly hostel managers. Good AC. Rather worn towels and frail bedsheets, but otherwise happy.
    Germany, Mixed Group, 18-24
  • 6.9


    11 Jan 2021
    The female owner is very nice and helpful. She even helped me carry my heavy suitcase up 3 flight of stairs. The room was nice and air-conditioner worked very well. The bathroom was less desirable. Toilet barley worked and sometimes would not flush at all. The owner's husband is the exact opposite of his wife. He is angry and impatient, and barley tolerates the guests. My key got stuck, since the locks are also old and worn out. Husband yells and lectures me about how to open the gate.
    USA, Male, 41+
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Housekeeping