Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

A charming laid back place with a commune terrace and a tropical garden with grill in the heart of Playa del Carmen. 5 min. walk to beach, bus station and supermarket.

Nice double and triple rooms with fridge, cableTV, fan ('basic') or A/C ('standard'), full private bathroom with hot water, WiFi; some rooms with kitchenete. Daily cleaning, fresh towels every second day.
The hotel counts with a security safe in the office.
The library is a welcome addition for those travellers who love to read on the road.

A friendly German-Mexican staff is waiting for you at Hotel Colorado! Bienvenido-Welcome.

We do not accept credit cards, only cash (Mexican pesos, US-dollar, Euro).

We do not offer private rooms as dorms, if you want to share the price, book with a friend.

Check out time: 12:00 noon.

If the client does not arrive the first day of his reservation without any advice directly to the hotel, there is no guarantee for the rest of the reservation and we have to charge his creditcard with the missing 88% of his payment for the first night. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.6

  • Location 9.1

  • Staff 9.3

  • Atmosphere 7.3

  • Cleanliness 8.0

  • Facilities 7.8

Latest Reviews

  • 10.0


    06 Mar 2022
    Great Hotel near all of the main attractions in Playa (but not too close to the nightclubs). Only a 5 min walk to the local ADO station and beach, or a 10 min walk to the local Collectivo station. The rooms are well kept and some (if not all) are kitted with cooking facilities for self-catering. Tons of great restaurants in the area and Kurt who was our host was extremely helpful throughout our entire stay. I would highly recommend booking this hotel.
    Wales, Male, 25-30
  • 10.0


    03 Feb 2022
    Wowww Jaquelin is an amazing hostess and person. Helped me so much during my visit. The room is amazing and I’ll definitely go back ♥️♥️
    Israel, Female, 25-30
  • 10.0


    10 Mar 2021
    Great Hostel in PdC; the hosts were amazingly friendly ! Great bang for your buck. Definitely recommend it.
    Switzerland, All Male Group, 18-24
  • 10.0


    03 Jan 2021
    Hotel Playa Del Carmen was an amazing place to stay! The staff is helpful with any requests, we were upgraded for free because of having the space, it is very secure, and in Playa, you can’t beat the price. Would definitely stay again
    USA, Male, 41+
  • 9.7


    21 Mar 2022
    As expected. We had a very nice stay. Recommend it 🙏
    Romania, Couple, 25-30
  • 9.7


    20 Dec 2020
    Jacqueline was great. Very communicative. The location was great. All in all great value.
    USA, Female, 31-40
  • 9.4


    20 Sep 2022
    We had a great stay here, a big room with a private bathroom and a kitchenette. Staff were so friendly and we loved the quieter atmosphere for a few days chilling between more lively hostels. Much more of a hotel than a hostel but the clue is in the name :)
    England, Couple, 18-24
  • 9.4


    23 Aug 2022
    *If you're looking for a place to party this is not it* That being said, if you're looking for a quite place to rest your head that's clean with good wifi this is definitely the place to stay! My private room here was great with everything I needed including a mini fridge, kitchenette and even a small desk and chair that was great to work from. I also love that it's still so close to walk to the beach or to the main strip but it's tucked away on a quieter street.
    USA, Female, 31-40
  • 8.9


    14 May 2022
    Really comfortable hostel close to the beach and the busy part of town. Extremely friendly owner. While I was there it was fairly quiet in terms of atmosphere but this was during off season. Recommended!
    Germany, Couple, 25-30
  • 6.9


    11 Jan 2021
    The female owner is very nice and helpful. She even helped me carry my heavy suitcase up 3 flight of stairs. The room was nice and air-conditioner worked very well. The bathroom was less desirable. Toilet barley worked and sometimes would not flush at all. The owner's husband is the exact opposite of his wife. He is angry and impatient, and barley tolerates the guests. My key got stuck, since the locks are also old and worn out. Husband yells and lectures me about how to open the gate.
    USA, Male, 41+
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Housekeeping