Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You may cancel your reservation 1 month prior to arrival without charge.

30-14 days before arrival we will charge 25 % of the total amount

14-0 days before arrival we will charge 100 % of the total amount

Additional Terms and Conditions

Payment upon arrival. We accept major credit cards and Danish kronas.

Additional Info:

Check in is between 14:00 to 23:00. Please contact the reception for arrival later than 23:00. Check out is at 11:00.

We only accept danish cash. Payment is required upon arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Small family hotel located in Central Copenhagen, 15 minutes walk from Tivoli, the Square and the Central station. Close to the promenade at Islands Brygge with Copenhagen's new outdoor bath.

We are located just 15 minutes drive from the airport.

We can offer single, double, triple and quad rooms. All the rooms are bright and comfortable and have been decorated to the highest standards.

We kindly ask you to pay upon arrival. Breakfast is not included in the price but can be bought in the reception.

The reception is open between 9 am to 5 pm Monday to Friday; 9 am to 3 pm on Saturday.

Check-in is from 3 pm to 5 pm (3 pm). If arriving after opening hours, please contact the reception prior to arrival. Upon arrival at the hotel, please call +45 32 96 27 27 for further instructions.
Check-out is at 11 am.

Car parking:
From the 7th of June 2017, the free parking at Hotel Copenhagen will be unavailable due to renovation.

It will still be possible to park on the street for a fee.

Hotel Copenhagen apologize for the inconvenience!

Hotel policy - Credit Card:
The hotel reserves the right to pre-authorize credit cards prior to arrival.
In case the pre-authorization of the credit card is declined or not accepted we will send an E-mail to the guest asking for new credit card information. If we do not receive new credit card details within 24 hours the reservation will be cancelled. This will be notified to the guest by email. View House Rules

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Reviews & Ratings

  • Value For Money 6.7

  • Security 9.3

  • Location 9.3

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 6.7

  • Facilities 5.3

Latest Reviews

  • 10.0


    10 Oct 2018
    This hostel was GREAT!! The location was fantastic, easy to get to the metro, only a 10 minute walk. The offered bicycle rentals at the hostel which was a nice surprise and we took full advantage of it. The staff was great, offering suggestions of places to go and see.
    USA, Female, 31-40
  • 9.4


    03 Jan 2020
    Excellent place to stay in Stockholm with some fantastic staff offering great tips for site-seeing. We are a family of four and had a great room which we enjoyed for 6 nights. The bathroom was fabulous with a bathtub to relax in after walking around the beautiful city for hours. Our ten-year-old LOVED the rejuvenation net but it was not open other than very specific times. I also think the games room should be more available and the nest price is far too high.
    Australia, Female, 41+
  • 8.9


    25 Nov 2017
    Big apartment, ful of space, just heating was not doing very good. We were satisfied.
    Slovenia, Female, 41+
  • 8.0


    16 Jan 2020
    Didn't really look like the pictures. Bring shower shoes!
    USA, Female, 18-24
  • 7.7

    Very Good

    16 Aug 2019
    Good price and good location. We had a shared bathroom- the facilities were good, but the floor got a bit dirty. The only downside was the noise- you couldn't hear much from the other rooms but the doors of other rooms opening and closing would disturb you. Problem solved with earplugs though.
    England, All Female Group, 25-30
  • 7.1

    Very Good

    09 Nov 2018
    It was advertised as being ensuite, which it was not. Wouldn't have rented it if i'd known it weren't. False advertising.
    USA, Female, 18-24
  • 6.9


    01 Mar 2019
    The location was pretty good and check in was easy but one thing that was very frustrating is that the wifi DID NOT work at all. They gave us the information to log in but it did not connect to phones or laptops for more than a minute at a time. We brought it up to the front desk and they said it should work and told us they couldn’t do anything about it. They need to look into this issue as they advertise that this is offered and it doesn’t work.
    USA, Female, 18-24
  • 6.9


    23 Nov 2018
    I paid for a private room however was put in a hostel looking dorm with no private bathroom; the beds were fine but not was I was expecting. The location of the hotel isn’t ideal, a pretty far walk from the things you would want to see/going out. Staff wasn’t the friendliest but overall a fine place to stay for a night or two.
    USA, Female, 25-30
  • 6.9


    16 Nov 2017
    The room was basic but clean. Sometimes noisy with outside noise and also doors banging!
    Australia, Female, 41+
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  • Free City Maps
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Parking
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar