Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Attention: booking policies differ from general hotel policy!
Cancellation: Please note, if cancelled or modified, the total price of the reservation will be charged.
Deposit: The total price of the reservation will be charged on the day of booking and is non-refundable.

Additional Terms and Conditions

Attention: booking policies differ from general hotel policy!
Cancellation: Please note, if cancelled or modified, the total price of the reservation will be charged.
Deposit: The total price of the reservation will be charged on the day of booking and is non-refundable.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Diana is a small hotel in the city of Duesseldorf that offers comfort and cosiness to all its guests.
A delicious and diversified breakfast buffet awaits you each morning (Costs 7 Euro per Person). Our five-floor hotel (without elevator) features 20 suitably furnished guestrooms. You will experience cosy atmosphere of family business and enjoy the clean air of our smoke-free house. The perfect location of the hotel will let you not only go shopping but also relax in the evenings in numerous cafes and restaurants.

Koenigsallee, Berliner Allee, old town and the central railway station are within walking distance. It only takes 20 minutes to get to the Duesseldorf airport and trade fair complex by public transport.

If you arrive after 18 o'clock. please contact us before.

Cancellation Policy

This policy defines how to handle cancellations

* If cancelled or modified up to 11:00 - 3 days before the date of arrival, no fee will be charged.

* If cancelled or modified later, 90% of the first night will be charged.

* In case of no-show, 90% of the first night of the reservation will be charged.

We thank you for preference of our hotel and wish you a good arrival. Best regards.

Hotel Diana
Lidia Hitron
We look forward to welcoming you in our hotel! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 7.6

  • Location 8.0

  • Staff 8.4

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 7.6

Latest Reviews

  • 10.0


    30 May 2019
    Stunning, like new. Close to all
    USA, Male, 41+
  • 9.7


    29 Jan 2019
    Only good things to say about Hotel Diana. We messed up the booking slightly on our end and Julian, the owner's son, immediately helped us out and put our minds at ease. Check-in was easy and straightforward; the room was spotless and comfortable; the shower was probably the best we've had across ten countries in Europe. The location is quiet but highly walkable both to the central train station and to the downtown and shopping district. Amazing value!
    USA, Couple, 31-40
  • 9.4


    11 Apr 2019
    A very pleasant little hotel with clean and comfortable facilities.
    Ireland, Couple, 41+
  • 9.4


    26 Oct 2018
    We had booked a room in a different hostel that went out of business the week before but no one bothered to tell us. Thankfully, hotel Diana had rooms available so we could book the day we arrived in Düsseldorf. I booked a double private room for my husband and myself. It was definitely more like a hotel than a hostel, but it was exactly what we needed. The room was super small, but comfortable. The bed was soft and lovely and shower was great.
    USA, Couple, 31-40
  • 9.1


    28 Dec 2018
    I was only in Düsseldorf for one night but it was a nice place to stay. Check in and check out were easy. The rooms were small but for a single room, I really did not need much space and found that space was more than adequate. It was a bit on the higher end of my budget but for one night, my own room, shower, and toilet, it was a fair price.
    USA, Male, 18-24
  • 8.6


    02 Feb 2019
    A room with bed, shower, sink, and desk all in one. Very friendly staff, 15-20 minute walk to get downtown.
    USA, Male, 18-24
  • 8.3


    13 Jul 2019
    VERY clean and a welcome change in hostel quality. It is more of a hotel as it claims as there are cheap single rooms available. All amenities are in the room, toilet, sink, shower, towel, hair dryer. Even had a fan! A first for me in Europe. Very comfortable and CLEAN. However, I do with the staff would work on their English a bit, they were kind but hard to be helpful. Overall highly recommend!
    Barbados, Female, 18-24
  • 8.3


    27 May 2019
    Good location and good price.
    Canada, Couple, 31-40
  • 8.0


    18 Apr 2019
    Good location. They give 2 keys, one for the main door and another for your room, reception closes early and the common area on 1st floor is nice. Great value for money, No elevator though.
    Jordan, Male, 25-30
  • 2.0


    26 Mar 2019
    This hotel, in collusion with hostelworld stole my money. I made a last minute booking for the same night at 2240. When I got to the hotel, it was closed. The sign on the door said it closed at 2200. HW took my money even though there was no way I could check into the hotel. When I wrote to ask for a refund they refuse to give me one because it was a nonredkndsble reservation. I’ll use hostelbooker next time. What a rip off.
    USA, Male, 31-40
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  • Free Internet Access
  • Breakfast Not Included
  • Hair Dryers
  • Safe Deposit Box
  • Housekeeping
  • Luggage Storage