Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Don Juan Matalbatz

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our central location makes it an excellent starting point for exploring the city and taking buses, Shuttle or tours to the different Tourist Sites (Semuc Champey, HuNalYe ...)

We have free WiFi, free parking, 24-hour reception and tour desk.

Hotel Don Juan Matalbatz is located at 200 meters from the Central Park of Coban and only 5 minutes walk from the bus station Monja Blanca as well as very close to the restaurants and places of preference of the sector.

*Taxes included
* Breakfast included (à la carte)

Any questions or problems the friendly staff will be happy to help you, to make your stay pleasant and comfortable! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 8.4

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 9.6

Latest Reviews

  • 10.0


    07 Dec 2019
    This place was excellent. All the Staff were very accomodating, they create a nice homely feel, gave me a great dinner reccommendation. Breakfast was awesome! I dont tip very often but they deserved it!
    Australia, Male, 25-30
  • 10.0


    27 Nov 2019
    The staff was very friendly and accommodating. They went out of their way to make us feel at home and even woke up early to provide us coffee to go. The hotel is safe, clean, and in a location where everything in Coban is within walking distance. I highly recommend this hotel!
    USA, Female, 25-30
  • 10.0


    19 Mar 2018
    Wow, wow, wow ! That a wonderful place hidden in this quite non touristic guatemalan city ! As from the moment I entered in the hotel, I felt home :) Rafael, whose wife is the owner, greated me at my arrival and made sure everything was fine during my stay. The whole team is adorable ! Lionel, the receptionist walked me to the bus station for the coffee tour and helped me with all my questions. The hotel is perfectly clean, the breakfast is gigantic and really tasty. Definitely recommend it !!
    Bulgaria, Female, 25-30
  • 10.0


    14 Dec 2017
    We only stayed here one night but had a great time! The owners and staff are the most genuinely kind and friendly people we have met while travelling. Spotlessly clean, great breakfast options, towels provided. Even had a juice drink when we arrived as well as complimentary bottles of water in the room. Great value for money, secure, good central location. Would definitely recommend if in Coban.
    England, Mixed Group, 25-30
  • 9.7


    05 Feb 2018
    Not the place you’re likely to meet people, but perfect if you’re looking for some peace, quiet, and comfort (exactly what I wanted). The owner even ran out to greet me in the street when I was heading out for dinner to make sure I had somewhere to go and everything was comfortable with my stay. Probably the kindest people I’ve stayed with. Located super close to the markets, Central Park, and bus station. Really just an excellent place to stay in Coban!!
    Canada, Male, 25-30
  • 9.4


    10 Jan 2020
    This place has the nicest staff in the world - they bend over backwards to make your time enjoyable. They packed us a small lunch for our bus trip and offered to ring our bus when it was late. The breakfast was amazing - free to order off a menu whatever you want. Plus fruit and biscuits. The rooms were spacious and lovely and clean. The markets were a bit noisy one morning and there were a few ants in our room but it is great value for money and overall I definitely recommend it!
    New Zealand, Couple, 25-30
  • 9.1


    05 Jan 2019
    Nice hotel, really warm showers, makes a change from the usual Guatemalan rooms. The staff are super friendly and breakfast is great
    England, Male, 25-30
  • 8.3


    20 Apr 2018
    Im in two minds about this hotel. The staff are really fantastic. So lovely and helpful. Rooms were good value for the price. The breakfast was great. So much choice. Big portions. It isn’t a hostel, so don’t expect a common room / social area. They could do with another bathroom for the rooms using the shared bathrooms. However, whilst the market being next to the hotel is interesting and authentic, it is EXTREMELY noisy. There was a man shouting from 3am and the market starts at 5am.
    England, Female, 25-30
  • 7.4

    Very Good

    02 Apr 2018
    This hotel is located near a very noisy market so not the ideal place to chill out. The shared bathroom rooms are very basic but the double with ensuite are better. The sheets of the bed in my room were dirty so a member of staff changed them on my request. The rooms are small but ok if you are on your own. The hotel is in a busy area but very safe. Breakfasts are lovely. Ok for a quick stopover.
    France, Female, 41+
  • 4.9


    04 Nov 2017
    The location did not inspire much confianza.
    USA, Couple, 25-30
Read all reviews


  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Hot Tub
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Café
  • Restaurant
  • Tea & Coffee Making Facilities