Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hotel Dugelay is a beautiful hotel only 10 meters from the Guadalupano walkway, very quiet and with an open courtyard where you can rest or read a book. Each room has a private bathroom with shower and 24 hour hot water, TV and free WIFI.

For security reasons we have a friendly doorman that can open the door of the hotel all night and help you when you arrive or leave.

Hotel Dugelay Policies & Conditions:

Cancellation policy: 72 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included.

24 Hours Reception
No curfew.
Non smoking.
Child friendly. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 7.0

  • Cleanliness 8.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    13 Feb 2022
    Wonderful bed! Best location!
    USA, Female, 41+
  • 9.7


    11 Jan 2022
    Felt more like a hotel than a hostel but I was in a private room so I’m sure the dorms are probably more social. Location couldn’t be better, right on Diego Dugelay near a ton of food options and Guadalupe walking street. Felt very secure and was able to leave my luggage there before I checked in.
    USA, Female, 25-30
  • 9.4


    12 Jun 2022
    I really liked this place. I first arrived in May and just kept rebooking rooms. The location is right off the main drag/walking Andador Real de Guadalupe, which is where a lot of the bars and restaurants are located. Step out of the hotel and a good bakery is right next door, a couple restaurants across the street on Dugelay and a Pho restaurant a block north. Around the corner is a convenience store, to the south is a cheese shop, coffee shop and fruit vendors. Everything you need.
    USA, Male, 41+
  • 9.4


    22 Mar 2022
    Perfect place to be in the middle of everything but also get some much-needed peace and quiet.
    USA, Male, 31-40
  • 8.6


    12 Jan 2022
    Quiet hotel/hostel at the end of a Main Street with bars and restaurants. Very comfy beds, good WiFi and water/coffee provided all day. Cheap place to stay in town but not a great place to meet fellow travelers.
    England, Male, 31-40
  • 8.3


    03 Mar 2022
    Good option for a cheap bed if you're not looking for a social hostel experience ~ staff were supernice, and the male dorm is just four single beds, no bunks, which meant it was a comfortable stay for a night when I got caught out & forgot to rebook my hostel.. Location would be hard to beat as well
    England, Male, 41+
  • 8.3


    08 Jan 2022
    My room did not have a window that i could open, the bathroom was apart and shared, and no second toilet if someone takes a long shower, this can turn a problem, other than this, great.
    Germany, Female, 31-40
  • 7.7

    Very Good

    09 Apr 2022
    It was good. Not the cleanest place though. I liked the fact that there was a stove, but the window from the dorm was towards the kitchen and it was impossible to get the humidity out after taking a shower.
    Germany, Female, 25-30
  • 6.3


    12 Feb 2022
    Ok place to stay, not much atmosphere but nice location
    England, All Female Group, 31-40
  • 4.3


    23 Jan 2022
    My stay was disappointing because right away my presence entering the hostel seemed to be an annoyance to the male staff. They did not show me around. I didn’t know there was an outside area until I discovered it the next night myself. The food I put in the fridge was sorted through. The room had not been cleaned. Although the sheets were clean , everything like the floor seemed dirty. I didn’t want to touch anything. The lighting was obnoxious. The female staff were friendly and caring however.
    Canada, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Cable TV
  • Dryer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Tours/Travel Desk
  • Wi-Fi