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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
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Property Description

Hotel El Amigo is located in panajachel and offers accommodation to domestic and foreign tourists. It has comfortable and hygienic rooms for couples and families with children who wish to have a pleasant time while they know the wonders of Lake Atitlan and its surroundings. We offer free American breakfast and other low cost options for breakfast and dinner.

We are located in Panajachel Sololá, only 70 kilometres from Guatemala City. Located in the street Santa Elena 4-44 of zone 2, two blocks from the chicken bus station. Santander street is 3 blocks from there.

The rooms are super comfortable, they have TV with signal cable, private bathroom and showers with hot water. All rooms have a private balcony and view of the city and the mountains, wifi internet, parking service, alarm clock. All have a night table and a table for general use.

Hotel El Amigo Policies & Conditions:

Cancellation policy: 72 hours before arrival.
Check in from 13:00 to 23:00.
Check out before 11:00.

Payment upon arrival by cash
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

General:
24 hour Reception
No curfew.
Non smoking.
No age restriction.
The maximum period of stay is of 14 days View House Rules

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Reviews & Ratings

  • Value For Money 3.0

  • Security 4.0

  • Location 5.0

  • Staff 4.0

  • Atmosphere 3.0

  • Cleanliness 2.0

  • Facilities 3.0


Latest Reviews

  • 8.9

    Fabulous

    16 Apr 2019
    Good space and excellent breakfast included. WiFi only available near stairs and frequently fell out but was strong when on. A few basics missing, for example no hand soap or toilet paper in the bathroom. Great value for money though, if spending a night in Pana.
    England, Couple, 25-30
  • 8.3

    Fabulous

    14 Apr 2019
    Great little place, in an ideal location. Staff were very friendly and always on hand to help. Rooms were clean and breakfast was adequate. That said, I wouldn't stay here again due to the 3 dogs on the roof of the building, directly adjacent to our room. They did nothing but bark all day and night at anything that moved or went near their property. It really was awful, which is such a shame as we'd of otherwise loved our stay here.
    England, Couple, 41+
  • 2.6

    Rating

    26 Aug 2019
    Let me start by saying Hotel el amigo is NOT your amigo. Our room was dirty and the bed sheets were covered in hair and had clearly not been changed. Front desk lady was unhelpful and unwelcoming. In our new room we were unable to shower as there were live wires taped to the shower head. All night 2 dogs barked non-stop on the roof next to hotel. Hotel at end of a dark alleyway, we both felt very unsafe returning at night. 'American breakfast' consist of 2 pancakes and a banana. Don't stay here!
    England, Couple, 25-30
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Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Cable TV
  • Hot Showers
  • Parking
  • Reading Light
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Concierge
  • Currency Exchange
  • Laundry Facilities
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Café
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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