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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hotel Ester (3-star) is managed by young, friendly staff, and is located in the historical centre of Florence therefore walking distance to all of Florence's main attractions and a 5-minute walk from Santa Maria Novella railway station.

All rooms have comfortable beds, free high-speed Wi-Fi, Flat screen TV, heat & air conditioning, and private bathrooms with showers.
We also have laundry services, access to a kitchen, and free calls abroad to most countries!

Your hosts Marco, Anna, Carmelo, Angelica, and Pardis will be happy to help you organize your stay in Florence and suggest sights to see, things to do, and where to eat while visiting one of the most beautiful cities in the world!

Cancellation policy: 7 days in advance View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    11 Dec 2018
    All around amazing place to stay in Florence. Staff is exceptionally friendly and helpful, and beds have the most comfortable pillows I’ve ever had in a hotel room, including years of business travel in Starwood and Marriott hotels. Would definitely recommend staying here when in Florence!
    USA, Male, 31-40
  • 10.0

    Superb

    21 Nov 2018
    El lugar esta muy limpio y muy bien ubicado, a 3 minutos caminando de la estacion del tren, la persona que nos recibio muy amable y nos ayudo en todo lo que le preguntamos y cuando llegamos al cuarto el a/c o calefaccion ya estaba prendido asi que estaba muy agradable la temperatura, sin duda me volveria a quedar si regreso y el precio esta muy bien a comparacion de otros hoteles, la fachada por fuera no da buena impresion pero sin duda lo recomiendo
    Mexico, Couple, 31-40
  • 10.0

    Superb

    07 Jun 2018
    Great place to lay my head for my short stay in Florence. No frills but how many do you need with everything in Florence within a 20 minutes walk? Great friendly staff, good location, good facilities.
    USA, Male, 25-30
  • 10.0

    Superb

    03 Jun 2018
    Great place to stay great staff, and a great location right by the train station
    USA, Mixed Group, 18-24
  • 9.7

    Superb

    27 Feb 2019
    Amazing location. Wonderful place to stay if you are in Venice for a couple days!
    USA, Male, 25-30
  • 9.7

    Superb

    01 May 2017
    My stay at the Hotel Ester was great, they had a little problem with my reservation but they fixed it and gave us breakfast for the inconvenience , the staff is great! Very nice people. The location of this place is great! Highly recommended.
    Mexico, Male, 25-30
  • 9.1

    Superb

    26 Aug 2017
    EXCELLENT HOSTEL!!!! I shared a 4 bed room and it was really good. The staff did the bed everyday, and the room stayed clean. I think that the best thing was the staff and location. I was traveling alone, and when they saw me eating or just using my phone in the lobby, they'd start a conversation with me. It was a great experience. The breakfast it's ok, not great but it's enough. The only 2 things i didn't like were that the shower was a bit small, and the wifi signal wasn't that good in rooms
    Mexico, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Security
  • Bicycle Hire
  • Concierge
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Room service (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Minibar
  • Tea & Coffee Making Facilities
  • Vending Machines


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