Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
La prenotazione può essere annullata almeno 5 giorni prima dalla data prevista di arrivo.
In caso di tardiva cancellazione sarà effettuata sulla carta di credito un addebito totale.
Le partenze anticipate saranno penalizzate tramite pagamento dell’ intero costo del soggiorno prenotato.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Staff at the hotel have great local knowledge and can recommend routes for a walking tour, and the best restaurants nearby. We will pleased to help you into your travel by Florence. Do not hesitate to contact the staff for any information!
If you are travelling with your own car, there are discounted fares at the garage next door.
Hotel Hermes Policies & Conditions:
Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 23:00 .
Check out before 11:00 .
Payment upon arrival by cash, credit cards.
This property may pre-authorise your card before the arrival.
Taxes not included - occupancy tax 4 EUR per person per night
Breakfast not included - 12 EUR per person per day.
24 Hours Reception
Non smoking. View House Rules
- Free City Maps
- Free Internet Access
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- 24 Hour Reception
- 24 Hour Security
- Internet Access
- Luggage Storage
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