Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The hotel welcomes you by the bustling Old Port of Marseille and the staff will try their best to make sure you enjoy your stay in the city of Marseille.

Hotel Hermes boasts a privileged location to discover the city and it features a nice buffet breakfast and family atmosphere. The rooms are clean, functional and all provide en suite facilities.

The hotel also offers a solarium and roof terrace with unique view of the city, the Old Port and Notre Dame de la Garde (church). View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.8

  • Staff 9.6

  • Atmosphere 8.5

  • Cleanliness 9.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    01 Oct 2021
    Very good location, right next to the port and too many restaurants and bars. On the hotel there is a very cool rooftop with good music and drinks. Staff very keen to help
    Peru, Female, 25-30
  • 10.0


    28 Sep 2019
    very good location, friendly staff, nice rooftop
    Romania, Couple, 31-40
  • 10.0


    15 Aug 2019
    Hotel Hermes had everything I was looking for from a hotel or hostel. Really well located right on the water among the more expensive hotels, just tucked a few metres away. The room was small sure but clean, comfortable, had everything we needed and our own bathroom with a great shower. Air conditioning worked without a hitch. The 24 hour check in was really useful and the staff were lovely and helped us a lot. The other highlight was the roof terrace which had a flawless view out over the water
    England, Female, 18-24
  • 9.7


    01 Aug 2022
    No laundry is the only bad part. Otherwise, everything is fantastic
    USA, Male, 18-24
  • 9.4


    06 Jun 2022
    Superbly located in the old port, lovely view from the rooftop where you can also bring your breakfast.
    Spain, Female, 31-40
  • 9.4


    11 May 2022
    Superbly located small hotel. Smallish, well-designed and immaculately clean rooms, comfy beds and powerful showers. Lovely staff and decent breakfasts. Seconds from the quayside of the old port, so close to countless restaurants, plus the metro, ferries and cruise boats. A short walk to Le Panier. Highly recommended.
    England, Male, 41+
  • 8.9


    03 Jul 2022
    Lovely place to stay. The room was basic but exactly what I was expecting and paid for- and comfortable. The roof terrace must mean this place has one of the best views in town- couldn’t get enough of it. The location is excellent. Would not hesitate to stay here again.
    England, Female, 31-40
  • 8.9


    10 Sep 2019
    4 great nights. Loved the roof top bar.
    England, Male, 31-40
  • 6.6


    23 Apr 2022
    Musty smell in room & very uncomfortable bed. Great price and location though and the breakfast was pretty good
    USA, Female, 18-24
  • 2.0


    10 Jul 2021
    Upon arriving at the property at nearly 10PM I was notified that they did not have any rooms available despite already having a reservation. The person at the front desk did not provide any solutions for me. I am a single woman traveling alone in a foreign country where I do not speak the language. I had to walk 30 minutes at night with my heavy backpack to reach another accommodation after this inconvenience. Terribly irresponsible to leave a woman alone in this kind of situation.
    Honduras, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Parking
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Tea & Coffee Making Facilities
  • Wi-Fi