Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We've taken action on our guests' latest reviews! We apologize for not having the proper service and amenities before, now we've recently renovated the kitchen and increased and trained our staff so that we can please all your needs and offer you the best stay! Just a 5 minutes walk away from the main plaza we offer the best space to relax and enjoy an amazing view from the pool. After a great hike at the waterfalls and exploring the little town of Juayúa, finish your perfect day enjoying some s'more at our daily fire with a nice cup of wine!

Hotel Juayua has the perfect location to escape from the daily routine and enjoy a relaxing time in our rustic rooms surrounded by hills, coffee plantations and volcanoes. The warmth and unique details of our decor transform our environment, making it a unique and cosy place with magic and own brilliance. Enjoy an excellent time in our pool with the view of the volcanoes and the coffee plantations or walk around the old town of Juayúa. (Central park is 5 min walking distance from the hotel)

Hotel Juayúa is located in the city of Juayúa, which belongs to 'La Ruta de las Flores' of El Salvador, an attractive old city with many touristic destinations, with pleasant climate, places of natural beauty, waterfalls, food festival and variety of entertainment. Its name in Nahuatl language means 'Place of purple orchids'.The nearest airport is El Salvador Airport, 87 km from the property.

We have a variety of rooms to offer, starting from dorms, single and double rooms and a master suite. We do our best to provide a comfortable, clean and affordable place to stay with and rustic touch and an amazing view to the volcanoes and coffee plantations. Units have views of the pool or garden and they all have TV and A/C.

Hotel Juayua's Policies & Conditions:

Check in from 12:00 noon.
Check out before 11:00.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by credit cash.

Taxes included.
Breakfast not included - Is only included in privates rooms NOT dorm rooms.

No curfew.
24/7 Reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 8.8

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 9.2

  • Facilities 8.0

Latest Reviews

  • 10.0


    30 Aug 2018
    We booked one night but stayed 3! Staff were so accommodating - I ripped my dress and they brought a sewing kit to repair it for me straight away (as a gift too!) the chill out area is large and friendly and they have bonfires by the pool next to the amazing view. I couldn’t recommend this place more highly. Thank you for having us Hotel Juayua.
    Australia, Female, 18-24
  • 10.0


    15 Aug 2018
    Really comfy beds, big chilling area with a pool and an amazing view! The fire at night was the cherry on top of a great day :)
    French Polynesia, Female, 25-30
  • 10.0


    13 Aug 2018
    Very close to Juayua center and food festival. Helpful staff recommended 7 waterfall tour which was great. Epic view of the mountains from the garden pool!! I really enjoyed my stay here!
    Spain, Male, 25-30
  • 9.4


    21 Nov 2018
    Really lovely hotel with gorgeous view over the volcanoes. Nice garden to chill in and easy to wander into town in a couple of minutes. Staff (not unreasonably!!) only speak Spanish so we struggled to find out info on some of the activities available but would still definitely recommend this place.
    England, Female, 31-40
  • 9.1


    24 Aug 2018
    Great Hotel, Great Price with great failities. It's a little bit from town but still very walkable. The pool is awesome too and they keep the garden perfect.
    Ireland, Male, 25-30
  • 8.6


    01 Dec 2019
    Was quiet so no atmosphere when I was here everything was pretty good though. Basic kitchen was good to make breakys. All the takeaways here are cheap as so I wouldnt bother cooking.
    Australia, Male, 25-30
  • 8.0


    29 Jan 2019
    Nice place with an amazing view.
    Poland, Couple, 25-30
  • 8.0


    30 Mar 2018
    The hostel was fine for what we needed as we didn't plan on spending much time there, it was clean and safe and not too far to walk. It would have been nice to have some sort of kitchen facilities and there was no atmosphere but it was a nice stay nonetheless!
    Australia, Couple, 25-30
  • 7.7

    Very Good

    18 Dec 2019
    Amazing views! Comfy beds in the dorms. You need to go through one to get to the other so if there are lots of guests (There was only 4 when we were there) it could be noisy.
    England, Couple, 31-40
  • 4.0


    13 May 2018
    I was basically the only guest in the entire hostel. The person working there wasn’t very helpful. No advice what to do, where to go to eat, nothing... They also don’t speak English. Wouldn’t recommend staying there. I didn’t spend the night and went to Casa Madera, which is a great hostel with kitchen, atmosphere and very nice and helpful staff! Do the jungle and waterfall tour with them, it was amazing!
    Germany, Female, 31-40
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  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Swimming Pool
  • 24 Hour Security
  • Airport Transfers
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities