Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy for groups:

100 % of the contract amount, if the reservation is No Show

100 % of the contract amount, if the reservation is cancelled on the day itself

100 % of the contract amount, if the reservation is cancelled on the previous day

75 % of the contract amount, if the reservation is cancelled one week beforehand

50 % of the contract amount,if the reservation is cancelled four weeks beforehand

25 % of the contact amount, if the reservation is cancelled more than 5 weeks beforehand Administration fee

0 % of the contact amount, if the reservation is cancelled more than 5 weeks beforehand

Additional Terms and Conditions

The total amount will be debited from your credit card one week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Situated only a few steps from the 'Grand Place', in the heart of the historical center, the Hotel La Madeleine is the ideal place to stay at.

A charming old building with a listed facade of period architecture and 56 rooms with its own individual atmosphere.

We guarantee you a warm and personalised welcome, and good combination of reasonable prices and good quality.

Our hotel is located on Montagne Street. Dating back to the founding of Brussels, it takes it's place on the merchants route cutting through Brussels linking Flanders with the Rhineland. This street, which at first was not very large was flanked by numerous Inn's. At the end of the 17th century the street was enlarged to accommodate traffic.

Please Note: Our Basic Single Room has a single bed, shower inside and TV. WC outside the room (same floor) telephone, safety box, wifi acces, hair dryer. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 8.9


    09 Oct 2018
    The hotel has an excellent location and the staff is really courteous and helpful.
    India, Male, 31-40
  • 6.6


    26 Oct 2017
    Great location very close to Grand Place and reasonably priced. The room was small but fairly comfortable, though the bathroom had no holder for the shower head or anywhere to hang towels. Fine if you're looking for somewhere central and aren't planning to spend any time in the hotel except to sleep.
    England, Male, 31-40
  • 6.6


    25 Mar 2017
    Super insecure. You leave your room key at the desk when you leave. I accidentally asked for the wrong room number when I got back and they just handed it to me without checking who I was. Same with the luggage store, people could just walk in and grab bags without the staff caring, I'm shocked nothing was stolen. Also, you have to lock yourself in your roomwith the ancient key, which is definitely a fire hazard since it could take a while to unlock.
    USA, Female, 18-24
  • 6.3


    06 May 2017
    Location was the single redeeming factor for this hotel. My review would probably be better if I hadn't booked a single room with a "Shared Bathroom" as the other rooms seem much nicer. Apparently, "shared bathroom" really means "shared toilet, NO shower" (yes, NO shower). For one day this is fine, but longer would have been unbearable. Also, the room was so small the cabinet doors couldn't open, and it only had a single outlet (so you have to choose between watching TV or charging your phone).
    USA, Male, 25-30
  • 6.0


    01 Nov 2017
    Location is perfect, halfway between the centrain train station and the main square. My room was a "bathroom shared" but had a shower and a sink inside. The toilette was only one per floor without any other facilities inside. Keep in mind that if you choose a shared bath room if could get one without a shower inside, and there are NOT shared showers on the floor. This is a big issue but I was ok with it since it was only for one night.
    Italy, Female, 31-40
  • 6.0


    14 Apr 2017
    Let's just say I won't be staying here again, and would not recommend it to my friends. Customer service at this place get's a 0 from me. Stood there in the lobby for 30 mins waiting to check-in, while 5 employees took care of others things before taking care of me, and other guests (there was like 3 of us waiting to check-in). The outside looks lovely, but the inside of the hotel was ratchet. The location is great, cant argue with that, but the overall experience wasn't pleasant.
    USA, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Elevator
  • Hair Dryers
  • Hot Tub
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Direct Dial Telephone
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
  • Wi-Fi