Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are here to make their stay the most memorable. Located in the center full of history of Florence and only 2 minutes of station Santa Maria Novella, Hotel Nella is an ideal place for people that wish live in a clean and quiet place. Your satisfaction is our concern.

Hotel Nella is small ,clean and quite hotel placed in the center of the city in one old building,
a short distance from the Central Station Santa Maria Novella and Piazza San Lorenzo, which is the Basilica of San Lorenzo and the historical Mercato Centrale.

We are also near the famous Palazzo Della Signoria, the popular Piazza Della Repubblica, the Duomo di Santa Maria del Fiore, the Campanile Giotto, the Battistero and all other most important Florence's museums and monuments.

Our hotel offers comfortable rooms, is easily reached by car and can provide parking facilities with a nearby garage at € 21,00 for 24hours
We offer double or triple rooms, all with private bathrooms.
Hotel Nella is the ideal solution for couples or small groups!
We are sure that you will enjoy staying with us, here, in Florence

Cancellation policy:
- If you do not give us 72 hours notice (3 days ) of your 'no show' by e-mail / by fax, we will have to debit your card.
The amount charged will be your first night's accommodation.

RECEPTION opening hours : from 9.00 am. until 08.00 pm.
We will appreciate to receive mail from you with the time of your arrival in Florence .
Room ready from 12'00 o'clock am

After check- in, you get a set of keys and you are free to move around the city without schedule.

If you decide to visit Florence, you have to consider staying with us at Hotel Nella. You will enjoy this beautiful city ! View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 9.6

Latest Reviews

  • 10.0


    16 Jul 2019
    Absolutely lovely place to stay - the free coffee and cookies were an absolute bonus. The staff were delightful, would definitely return and highly recommend to all. Great location too!
    New Zealand, Couple, 25-30
  • 10.0


    12 Jan 2019
    We had a great stay at Hotel Nella. It's really close to the train station and only a few minutes walk from a lot of the attractions in the city. We'd definite recommend staying at Hotel Nella if you're in Florence.
    England, Male, 31-40
  • 10.0


    14 Aug 2018
    Amazing little room with nice bathroom right in the middle of town. Easy walk to the train station and into town, so close to the market for amazing food. Comfortable bed with Aircon. Would definitely stay again.
    Australia, Male, 25-30
  • 10.0


    29 Jul 2018
    We thoroughly enjoyed our stay at Hotel Nella. The host was extremely helpful, attentive and made sure we were comfortable. I could not have asked for a more wonderful place to stay :) the hotel is in a great location ; not too far from Florence station and the florentine cathedral. I 100% recommend this hotel to anyone wishing to stay in Florence :D 10/10 overall.
    England, Couple, 25-30
  • 10.0


    10 Jul 2018
    Fantastic stay, very warmly welcomed. Cleanliness second to none. Felt very safe, great location 😊 would definitely recommend to family and friends.
    England, Female, 25-30
  • 10.0


    25 Jun 2018
    This place is absolute perfection! I would recommend everyone to stay here. Great location, within 15 minute walk of everything. Felt very safe. The manager, Ale, was extremely helpful and kind. Gave us great advice of where to go and eat. Rooms are clean and modern. By far the best place I have stayed on my travels!
    USA, All Female Group, 18-24
  • 9.7


    10 Jul 2019
    Great spot, located right between the train station and the central market. We stayed in a private twin room with en-suite which was clean and spacious.
    Australia, Female, 31-40
  • 9.4


    21 Jan 2019
    Our host was very helpful with what to do in Firenze! Room was very clean and comfortable. Location is walkable to all tourist attractions and museums.
    USA, Female, 31-40
  • 9.4


    30 Jun 2018
    I loved staying here! The owners were so kind and helpful. The room was extremely clean. Easy close walk to everything.
    USA, Female, 18-24
  • 9.1


    31 Mar 2019
    Hotel Nella is a quaint Hostel very close to the Firenze Train station. The city center of florence is very small and is walkable from the hostel. They provided 2 500 mL bottles of water for each day of your stay. The staff gave us a walkthrough of the city and some of the common sites as well as less common sites which are good to visit!
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Café
  • Tea & Coffee Making Facilities
  • Wi-Fi