Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El huesped debe pagar la primera noche en caso de que no cancele la reserva 72 horas antes del check in.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Nice Location
  • Awesome Cleanliness
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Property Description

Welcome to Hotel Norte, a cosy place for everyone.We are a family that has taken over the hotel recently and we have done important work to give a new image not only to our place, but also to the vibrant neighbourhood in which we are immersed.We have everything you need to have a pleasant stay, in the middle of a very safe sector and with all kinds of cultural manifestations of Ecuador, involving food, music, architecture and much more.

We're in Cuenca's Historic City Centre, on the plaza of the “Mercado 9 de Octubre”. In the market you can find fresh food and delicious juices. Also we're just a few blocks away from “Parque Calderón” and the main attractions. A short walk from the Bus Terminal and the Airport

We have a wide range of rooms of all types: single, double, matrimonial and family; shared and private; of standard and economic quality. We make sure they are comfortable and cosy, including a cloakroom, hot water.

Hostel Norte Conditions & Policies :

Cancellation policy: 24h before arrival.

Payment upon arrival by cash.

Check in from 14:00 to 00:00 .
Check out from 00:00 to 12:00 .

Taxes included.
Breakfast not included.

No curfew.
Pet friendly.
Child friendly.
Reception 24 h
Maximum stay is 14 days View House Rules

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Reviews & Ratings

  • Value For Money 5.6

  • Security 7.2

  • Location 6.8

  • Staff 5.6

  • Atmosphere 6.0

  • Cleanliness 7.6

  • Facilities 6.0

Latest Reviews

  • 9.7


    04 Jan 2019
    Good value for money and super frieldy staff!
    Netherlands, Female, 18-24
  • 9.4


    13 Oct 2018
    Really lovely hostel with super friendly staff. They where very patient with me, giving me advice for tours and help me to plan my treks. A short walk from the centre and bus station. The common area is a great space to meet people, would reccommend to both solo and group travellers. Thank you!
    Israel, Male, 25-30
  • 8.3


    28 Jul 2019
    The location was excellent! But the staff did not know English as well as expected. Other than the missing pieces of drywall and sagging ceiling, the place was in decent shape.
    USA, Male, 25-30
  • 7.1

    Very Good

    05 Oct 2018
    This is an hotel not an hostel. It is very well located but the room and especially the bathroom weren’t that clean. Well when I see the room I mean the sheets (they had stains everywhere).
    France, Female, 18-24
  • 3.1


    16 Nov 2018
    We arrived late at night and were put in a twin room instead of the double we booked. The room was unclean, had no shower head, broken floor boards, sheet stains, unclean towels and obvious mould. Upon question, staff rudely told us that it was an economy room and the standard rooms "looked better". However, online economy rooms are purposefully deceptive since our allocated room seemed as though it were in the process of deconstruction. Would never recommend hotel to anyone.
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access