Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The hotel Palazzuolo is located in the historic centre of the city, very close to the main Santa Maria Novella train stationand within walking distance from the main attractions of Florence.

All 12 rooms are very comfortable, spacious and bright; have colour TV with foreign channels, air conditioning. Most have private bathrooms.

The friendly atmosphere and the family management make of the Hotel Palazzuolol a perfect solution for anyone wishing to spend some time in Florence. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.0

  • Location 8.3

  • Staff 8.3

  • Atmosphere 6.7

  • Cleanliness 8.0

  • Facilities 7.7

Latest Reviews

  • 10.0


    02 Aug 2021
    We loved our stay here! The staff was nice, the room was clean and we had everything we needed. We'll definitely come back!
    Romania, Female, 18-24
  • 9.4


    10 Jul 2022
    Nice location close to the river and all the sites. Staff were nice and very easy going. Our room was clean and spacious. AC worked marvelously. We did have to go on a mosquito killing rampage the first night, but then they seemed to be gone.
    USA, Female, 31-40
  • 9.4


    10 Mar 2020
    Great location, comfy room, helpful staff - what else can you ask for?
    USA, Female, 18-24
  • 9.1


    25 May 2022
    good location, nice staff, clean place close to train station and city center
    Bulgaria, Female, 41+
  • 8.9


    15 Oct 2019
    Excellent location for accessing station and within walking distance of all the major sights. Nice hotel with welcoming host. Good sized room for our family of 3.
    Scotland, Male, 41+
  • 8.0


    17 Feb 2020
    We found this budget hotel comfortable and clean. It is close to the train station, perfect for us as we were on foot. Also enjoyed exploring our immediate surrounds.
    New Zealand, Couple, 41+
  • 2.0


    21 Jul 2022
    The worst place I have ever been. We paid for a doble bed but was 2 single. When we complained we had to wait for the person in charge and he even complained to us because he had to leave his boxing lessons. When we paid, another person (because all the staff wasnt nice) told us that due to city taxes we had to pay more than what was expected. I suggested her to include that in the price that appear in hostelworld and her answer was "if you dont wanna pay it no problem, I can call the police"
    Chile, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers
  • Safe Deposit Box
  • Wheelchair Friendly
  • 24 Hour Reception
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities