Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Portuense Lisboa

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hotel Portuense, being totally renovated in 2018, is located in the historic area of downtown Lisbon, the Baixa Pombalina, in Rua das Portas de Santo Antao.

There are 40 private rooms available, from single to family rooms; all with private bathrooms, air conditioning, heating, TV, telephone and hairdryers. We are known for having a pleasant family and cosy environment.

The road is full with a heavy mix of restaurants. One may indulge in a variety of seafood, meat or even chicken dishes accompanied by some of the best red and green wines. Why not also try the famous Ginjinha? Follow the trail of this important street and you may find yourself watching a famous play at the Coliseu dos Recreios, the Politeama Theatre or at the D. Maria II Theatre. You may also encounter a French Community Chapel (Igreja Sao Luis dos franceses).

For a journey back in time, behind the hotel, one can find some traces of the old prison of Tronco where Luis de Camoes was jailed, in 1552, for having been involved in a fight. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.8

  • Location 9.9

  • Staff 10.0

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 9.2

Latest Reviews

  • 10.0


    25 Jul 2022
    I had a really nice stay at this hotel. The staff were so nice and friendly, and the room was great! Would definitely recommend :)
    Denmark, Female, 18-24
  • 10.0


    27 May 2022
    This hotel is a great place to stay if you are a first timer/ unknown to Lisbon. It has a great location, friendly/helpful staff and breakfast is included.
    USA, Female, 31-40
  • 10.0


    17 Apr 2022
    So glad we picked this hotel! location wise 10/10. It is near all attractions, the arc, lift, tram 28 and even metro. Everything was a 20 or less walking distance! the breakfast included perk was 10/10. Continental breakfast, couldn't complain! Also, there is a hidden gem near the hotel (graffiti tram!). We felt. comfortable and safe! Nothing but good calm vibes!
    USA, Female, 25-30
  • 10.0


    07 Apr 2022
    Hotel Portuense is in the heart of Lisbon. You are steps from Rossio square. In less than half a block there are options for outside dining on pedestrian streets, tons of seafood and local Portuguese fare. Also within steps of this hotel are two famous ginjinha establishments. The hotel is immaculate and the staff adheres to all of the hygienic protocols in place. Our stay was better than expected, with a small balcony overlooking the garden of the five star hotel across the lane.
    USA, Female, 41+
  • 9.7


    10 Apr 2022
    This is my first stay in a hostel and I was so surprised by the value and by the level of service. I cannot recommend this hostel enough. It’s a family establishment and they truly care about their patrons.
    USA, Female, 41+
  • 9.7


    19 Mar 2022
    Loved this hostel. The staff was excellent and very helpful with recommendations. Had a private room which got the job done (clean, quiet, decent amount of space). Fantastic location. Breakfast was a nice touch.
    USA, Male, 25-30
  • 9.4


    23 Jun 2022
    We had a great time at Hotel Portuense. The staff were so friendly and helpful, they couldn't do enough for us. The location was great too, we didn't need to catch public transport around the city. Would definitely return.
    Wales, Female, 18-24
  • 8.9


    25 Mar 2022
    very safe and very clean. had private room, with my own private bathroom. this place is very quiet. Not a party place. Cant bring back late night hookups(I tried 😅). but the location was great. 20 minute walk to the castle, 5 minute walk to the Metro, 5 minute walk to main square.
    USA, Male, 31-40
  • 8.9


    05 Mar 2022
    Great location. Clean room. Personnel was amazing, super kind and super caring. Would definitely recommend.
    Netherlands, Female, 18-24
  • 8.0


    28 Jun 2022
    Great location and friendly staff. Enjoyed my stay here and would return.
    USA, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Elevator
  • Hair Dryers
  • Parking
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Vending Machines