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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In case of Cancellation/No Show = 50% of amount will charged of the total price of booking.

Additional Terms and Conditions

Payment of 50% amount of the total booking price immediately.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hotel Queen Mary

Book more than 4 days in advance for Free Cancellation.
8.0
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Hotel Queen Mary is a 3 Star hotel located in a historic building from 1859, entirely renovated in 2016.
It is located in a peaceful neighborhood in the center of Brussels, only a 10-minute walk from Grand-Place and Manneken Pis Statue.

Bourse Metro Station and Anneessens Tram is just a 5-minute walk from The Hotel Queen Mary, and Brussels-Central Railway Station is 0.7 mi away. Musee Bruxellois de la Gueuze is less than a 15-minute walk from the hotel. In less than 5 minutes walking distance, you will find the Place Saint-Géry with its many cozy bars, and Place Sainte-Catherine with its famous Belgian restaurants. The shopping streets of Rue Dansaert, Blvd Adolphe Max and Rue Neuve are at 5 to 15 minutes walking distance.

All of the rooms at The Hotel Queen Mary have digital TV (10 channels), private bathroom with toilet, shower and hairdryer and other amenities.

Hotel Queen Mary conditions & policies:

Cancellation policy: 3 days before arrival.

Check in from 14:00 to 23:00 .
Check out till 11:00 .

Taxes not included - occupancy tax 4.24 EUR per room per night.

Breakfast not included - 8.00 EUR per person per day.

General:
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.8

  • Location 8.6

  • Staff 9.4

  • Atmosphere 7.0

  • Cleanliness 8.2

  • Facilities 6.6


Latest Reviews

  • 10.0

    Superb

    23 Apr 2021
    My stay in this hotel was excellent. The hotel was proper and the staff (manager) was really nice. The location is perfect on walking distance from the city center but in a more quiet street which is nice during the night. The rooms are big enough. The hotel has a historical appearance. But my fifth star review is for the fantastic service of the reception. I forgot some accesoires for my laptop (the mouse) and the manager from the hotel offered to bring it back to me at the Atomium (6 km from
    Netherlands, Male, 25-30
  • 10.0

    Superb

    03 Jul 2020
    I stayed in the hotel for only a couple of times, one night each, but I have to say that it's been a very positive experience. The room is very clean and well equipped for my needs. The location is very good, near the metro station and near Brussels' central station. And most importantly, the staff are very friendly and very helpful. Recommended!!
    Egypt, Male, 25-30
  • 9.1

    Superb

    06 Jan 2020
    It is a hotel, so if you're wanting to meet people and party it's not really that vibe but I met fun people on walking tours and this venue had really nice staff and was clean and reasonably priced
    Australia, Female, 18-24
  • 8.6

    Fabulous

    25 Dec 2019
    The hotel is very simple, but it is well kept and mostly clean. I had some problems with my shower, which was not working properly (you couldn’t turn it on), but when I told the staff they were very attentive and said they would take care of it as soon as possible. The location is good, as it is just a few minutes away from the center of Brussels. The price is also good for what you get, so I would recommend it as a short-stay accommodation for other travelers.
    Portugal, Couple, 18-24
  • 8.3

    Fabulous

    16 Sep 2021
    Cute Historical building located on the cutest street in walking distance of the main plaza area. Because the building is so old, there were some smells that would come and go. It was bearable. If you are tall, using the bathroom may be a problem.
    USA, Female, 31-40
  • 5.7

    Rating

    15 Oct 2021
    The space for two people was not enough and there was no proper cupboard in the room. All our clothes were just put in the bed or over the small fridge. bathroom curtain was so dirty and we asked the staff to change it. In your portal please advertise the right room with right pictures instead creating confusion by showing all the good pictures.
    India, Male, 31-40
  • 4.3

    Rating

    12 Nov 2021
    The intense smell of cleaning agents reminds of toilet stones. Penetrant to unbearable. Trying to open window proved difficult: hingle broken; window opens on lower hinge only. As there is a steel balcony across complete front of hotel for fire safety, people from other rooms can enter through window. So no chance to leave the window open during day time in order to rid the room from smell :( Towels dirty; replaced immediately on request. Too expensive for the poor quality
    Germany, Male, 41+
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Breakfast Not Included
  • Cable TV
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
Services
  • 24 Hour Reception
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Luggage Storage
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Minibar
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi


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