Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In case of cancellation between 30 and 15 days prior to arrival, the deposit of 50% will be retained.
In case of cancellation between 15 and the arrival date, 100% of the amount paid will be retained.
In case of modification or reduction in numbers, a maximum of 1 room will be allowed without penalties.

Additional Terms and Conditions

50 % of the amount due is to be paid 30 days prior to the arrival date.
The balance is to be paid 15 days prior to arrival
If the booking is made less than 48 hours before arrival, a credit card and its expiry date, cvc code and the card holder's name must be advised for full non refundable prepayment

Additional Info:

Once the reservation received, the hotel will automatically send a proforma invoice specifying the payment conditions and bank details.
The reservation will be considered as confirmed when the deposit is received.
The final rooming list is to be sent 1 week prior to arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.4
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Conveniently situated close to Bordeaux' main TGV station and the Wine Mondiale Cit, Stars Bordeaux Gare is a 62-room hotel that extends a warm welcome to both business and leisure travellers.

Right in the centre of the world's wine capital, guests will find each room comes with its own shower and is equipped with satellite television, Canal+ and a private bathroom. Free WIFI access in the Lobby.

Our friendly English speaking staff will do their best to ensure that all aspects of your stay are smooth and enjoyable.

Stars Bordeaux Gare serves buffet breakfasts every day in its pleasant breakfast room.

With easy access from the A10 autoroute, Stars Bordeaux Gare is perfect for travellers who want to break their journey in a comfortable and relaxing way.

Taxes are per person per Night, not included in total (0.80 euro) View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 8.0

  • Location 8.6

  • Staff 8.8

  • Atmosphere 5.8

  • Cleanliness 6.9

  • Facilities 6.6


Latest Reviews

  • 9.4

    Superb

    27 Mar 2018
    Near to train station and next to Tram C line. Friendly staff.
    India, Male, 31-40
  • 8.9

    Fabulous

    21 Apr 2018
    Good value budget hotel
    Ireland, Male, 31-40
  • 8.6

    Fabulous

    28 Aug 2019
    Best value for a double bed room near the city center. There’s lots of places to eat near by. Towels are included. There was a big window and fan to help cool down the room on a warm night. Less than 5 minute walk from the train station.
    USA, Couple, 18-24
  • 7.7

    Very Good

    08 Jun 2018
    Good location and value.
    USA, Male, 41+
  • 7.4

    Very Good

    02 May 2018
    The hotel is a bit old, but really clean and very well located, really close from the Capucines neighborhood and market, which is a lovely spot, and with a tram stop just by the door
    Spain, Female, 25-30
  • 7.1

    Very Good

    29 Mar 2018
    Great for low cost housing within walking distance from city center. The staff is friendly and the rooms are comfortable enough if you don't mind the stained carpets. Would stay here again.
    USA, Male, 25-30
  • 6.6

    Good

    09 Jul 2019
    The pillows are really bad
    Mexico, Male, 18-24
  • 6.0

    Good

    09 Jun 2018
    Close to the train station. No wifi in rooms!
    Singapore, Female, 25-30
  • 5.1

    Rating

    04 Aug 2018
    No wifi in room. No air conditioning. One socket and had to unplug the TV to charge essentials. Room was dingy, dark and poorly lit. Booking had mentioned breakfast was included but upon check in we were informed it was not. Check-in staff were not friendly or very welcoming, but there was a young man at the front desk on our second day who was quite helpful and printed our bus tickets (thank you).
    Canada, Female, 18-24
  • 2.9

    Rating

    12 Oct 2018
    This truly is the worst place I have ever stayed. The room was filthy and stunk of cigarettes and sweat - there was a stain in the corner of my room. I made a complaint to the front desk and they smiled and nodded but did nothing to improve the situation. I changed hotels after one night because I couldn't bear to stay any longer. Do not stay at this hotel. Hostelworld said they would pass my complaint on to properties team but that is the last I've heard from them.
    England, Male, 25-30
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Facilities

General
  • Breakfast Not Included
  • Cots Available
  • Elevator
  • Wheelchair Friendly
Services
  • 24 Hour Reception
Food & Drink
  • Bar


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