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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hotel Xbalamque Cancun

Book more than 7 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hotel Xbalamque has one of the best locations between hotels in cancun downtown 5 minutes away from the entrance to the hotel´s zone and only 7 minutes walking distance from the bus terminal of ADO. Our hotel in Cancun downtown is a good point of reference where you can move to Playa del Carmen, Tulum, Merida, Chetumal and other important places in Quintana Roo.Xbalamqué is one of the cancun downtown hotels with swimming pool, its impressive murals are practically a guinness record, in addition to that its Restaurant La Adelita will offer you a variety of typical dishes, next to the pool is the Xbalamque spa and the Temzcal bath, next to the lobby is the Bar 4 Elements for a beer. The Xbalamque Theater where new Mexican talents are driven, you will also find “Cancun Style Car Rental”, A beauty salon with podiatry equipment, at Ristorante Buonissimo Trattoria you will enjoy Italian food, and the coffee shop “El Pabilo” to relax with a drink and a book or trova music. In addition to this, Xbalamque Hotel is built to safeguard the physical integrity of the tourist who is staying. According to Civil Protection, this hotel was designated as a temporary refuge hotel in Cancun. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 9.4

    Superb

    20 May 2017
    Nice hotel close to the bus station!
    Germany, All Female Group, 25-30
  • 9.4

    Superb

    04 Apr 2017
    Not a hostel, definitely a hotel but good location, good facilities etc for the price! Next to good restaurants and not in hotel zone
    England, Couple, 18-24
  • 7.7

    Very Good

    21 Nov 2019
    To anyone reading, I want you to know that it is not a negative review. I hope my experience with this hotel does not stop you from checking in to this place. This is a wonderful Hotel. It's in the best location downtown if I may say so myself. Staff are nice, elevator is/was broken. Our room was the second last at the end of the hall on the highest floor. WiFi does not reach the room. The hallway lights are off at night so you will be walking into darkness before the sensor senses you. 7/10.
    Canada, Male, 31-40
  • 4.0

    Rating

    06 Jun 2017
    The rooms are really unclean, the staff are unfriendly, and the whole place lacks any warmth or character. Honestly, for the same price, just stay somewhere else. There are loads of great hostels in the area.
    England, Female, 18-24
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Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Dry Cleaning
  • Elevator
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Swimming Pool
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Beauty Salon
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Room service (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Restaurant
Entertainment
  • Nightclub
  • Wi-Fi


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