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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hotel Xbalamque Cancun

Book more than 14 days in advance for Free Cancellation.
7.7
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

One of the best locations among the hotels in Cancun downtown 5 minutes away from the entrance to the hotel zone and only 7 minutes walking from the ADO bus station, from here you can move to many places on Riviera Maya such as Playa del Carmen, Tulum, Mérida, Chetumal and many other important places in Quintana Roo. The Palapas Park is 2 minutes from this hotel in Cancun where you can find traditional food from the southeast region of the country or you could taste the famous and delicious "marquesitas".
Hotel & Spa Xbalamque is one of the downtown cancun hotels with an outdoor pool, its impressive murals on its facade are practically a guiness record, besides that its Adelita Restaurant will offer a Mexican-style gourmet experience, next to the pool is the Spa Xbalamque, next to the lobby is the Karaoke Bar The 4 Elements, the Xbalamque Theater where new Mexican talents are being promoted, you will also find a car rental company Cancun Style Car Rental, a “Beauty Saloon” that it has a podiatry team, at Ristorante Buonissimo Trattoria will enjoy Italian food, and a travel agency for tours and shows. View House Rules

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Reviews & Ratings

7.7
  • Value For Money 8.0

  • Security 6.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0


Latest Reviews

  • 9.4

    Superb

    20 May 2017
    Nice hotel close to the bus station!
    Germany, All Female Group, 25-30
  • 9.4

    Superb

    04 Apr 2017
    Not a hostel, definitely a hotel but good location, good facilities etc for the price! Next to good restaurants and not in hotel zone
    England, Couple, 18-24
  • 7.7

    Very Good

    21 Nov 2019
    To anyone reading, I want you to know that it is not a negative review. I hope my experience with this hotel does not stop you from checking in to this place. This is a wonderful Hotel. It's in the best location downtown if I may say so myself. Staff are nice, elevator is/was broken. Our room was the second last at the end of the hall on the highest floor. WiFi does not reach the room. The hallway lights are off at night so you will be walking into darkness before the sensor senses you. 7/10.
    Canada, Male, 31-40
  • 4.0

    Rating

    06 Jun 2017
    The rooms are really unclean, the staff are unfriendly, and the whole place lacks any warmth or character. Honestly, for the same price, just stay somewhere else. There are loads of great hostels in the area.
    England, Female, 18-24
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Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Dry Cleaning
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Steam Room
  • Swimming Pool
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Beauty Salon
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Room service (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant
Entertainment
  • Nightclub
  • Wi-Fi


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