Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Our terms are: must pay the first night plus 50% of the day after and the cancellation has to be done one week prior to arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hotel Zara recently has been renovated to offer the customer the right atmosphere between simplicity and elegance. It offers a nice quiet area for watching TV, a little library with English books where it is possible to borrow or exchange them, internet point with Fiber Optical connection (LAN) which is situated in a nice bar area. This is also a good place to gather with friends for a chat!

The two managers are also the owners of the hotel. They are two young guys that, with their flexibility and disposition, create an atmosphere that is really friendly and familiar. They are ready to show you all the beautiful sites of Naples on the map for you then to keep.

The rooms are furnished with an elegant natural kind of wood which, with their wide space inside, could host five guests. All rooms have a bathroom included, heated in the winter and cooled with air conditioning in the summer, TV, central radio system, phone for outside call, internet access and depurated water.

We offer nice rates for younger people that would like to spend less, and for guests who need quiet, privacy and technology.

Please note:

City tax are not included 1,50Euro per person per night. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.8

  • Location 6.4

  • Staff 8.0

  • Atmosphere 7.6

  • Cleanliness 8.4

  • Facilities 7.2

Latest Reviews

  • 10.0


    04 May 2017
    everything was ok, good breakfast
    Poland, Female, 41+
  • 9.4


    14 Aug 2019
    Really wholesome small hostel with a homely vibe. Only stayed one night and it was perfect because it’s so close to the train station! They even heated me up a chocolate croissant for breakfast :) I recommend this place to anyone!
    Australia, Female, 18-24
  • 9.1


    04 Aug 2017
    The place was very nice and super convenient right near the train station. The staff, overall, was very helpful and kind and the place was kept up nicely. My room smelled like dog and urine in spots (thankfully not the bed :)) and at times, they were not very responsive to open the door. Overall, a GREAT place to stay!
    USA, Female, 41+
  • 7.1

    Very Good

    31 Jul 2019
    The area is not very nice, but very close to the main travel station. Around was very many people from Afrika and I didn’t go outside after darkness. My room was very small, so I didn’t even have enough space to open my luggage. But the room was clean and had everything I needed. I had a shared bathroom and unfortunately it was very mouldy from the inside. The stuff was very helpful and friendly, but very loud by preparing breakfast in the morning, so I was not able to sleep.
    Germany, Female, 31-40
  • 6.9


    14 Jan 2020
    The staff was super nice and accommodating. A few things I wasn’t too thrilled about were the location, there were no lockers and you had to give your room key to the front counter when you leave the building. I didn’t like that and I didn’t feel comfortable with that so I hired a locker 2 blocks up the road for my valuables
    USA, Female, 18-24
  • 6.9


    16 Sep 2017
    We stayed here for one night only. The hotel is in a rather undesirable area; very dirty etc, however is very close to the central train station which is also where the bus to the airport departs from, so location is very handy for most. The hotel itself is secure and clean enough. No wifi in the bedrooms which is a bit annoying, you have to go down the hall to the 'internet area'. There is a 24h reception. Suited our purposes for 1 night, probably wouldn't recommend for a longer stay in Naples!
    New Zealand, Female, 25-30
  • 6.0


    14 Aug 2017
    You get what you pay for. Loud on the streets until late at night and then loud early in the morning again. Staff makes a lot of noise while making breakfast, if your in a close room, watch out. Rooms are small. Our room only had a sink and we shared a toilet and shower with other rooms. Location is close to train station but the streets are like the streets of Naples ..... lots of people trying to get your attention.
    Canada, Female, 18-24
  • 5.1


    29 Jun 2018
    Was horrified to walk into the room to an A4 sized notice asking for hotel customers to write to the local mayor to complain about "non-EU persons" in the neighbourhood. Absolutely unacceptable for an establishment of any kind to be requesting their customers to make racist political statements on its behalf. Was one bathroom for the entire hotel which shared both the shower and the toilet which was difficult at times. Will not be returning to this establishment.
    Australia, Couple, 18-24
  • 4.9


    10 Oct 2019
    First of all, the neighborhood is the worst in Naples. When I showered the water went ice cold and often times just trickled out. The window in the bathroom is broken and is very loud. The staff isn’t friendly when you ask them questions. I also came back at midnight one night to grab something and leave again and he said there was a curfew? Not according to this site? And if I left again he said “don’t come back till 7 am” so I stayed. the staff are so noisy at 7 am, rude. WORST HOSTEL EVER
    USA, Female, 18-24
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  • Free Internet Access
  • Air Conditioning
  • Elevator
  • Parking
  • Safe Deposit Box
  • 24 Hour Reception
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Café