Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please inquire for details for group reservation at

Additional Terms and Conditions

Please inquire for details for group reservation at

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Please inquire for details for group reservation at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Zen Tokyo

Book more than 16 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

zen-inspired capsule hotel in the oldest part of Tokyo designed by a Japanese minimalist architect.

hotel zen tokyo is a design capsule hotel brand that just opened in April 2019 and we have been featured on Japanese national media as one of the must-watch hotel openings of 2019. Hotel is located at the center of Tokyo, only one minute away from its closest station and minutes away from Tokyo station. Although it is a capsule hotel by definition, each capsule is more than twice as big as a regular capsule.

Each capsule comes with:
- Fluffy pocket coil Simmons bed
- Free wifi
- Hangers
- Safetybox for valuables
- Full amenities set with towels, slippers toothbrush

You also have access to...
- Personal locker for your suitcase
- Premium rainfall shower
- Shampoo, conditioner, facewash, toner... everything you need to stay overnight
- Bar lounge with local beer, wine and spirits
- Study lounge View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.5

  • Staff 8.8

  • Atmosphere 8.8

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    20 Nov 2019
    Our first time capsule hotel. Best part is location so close to subway station and easy to find. As family trip it is hard due to separated room and not easy to talk each other. But solo trip or just relocate for next trips, it is great place to stay. It was quiet and great shower!!!
    Japan, Female, 41+
  • 9.7


    28 Nov 2019
    Zen Tokyo fits somewhere between a hotel and hostel. It was very clean and very peaceful. Beds were comfortable and ceiling in capsules allowed you to stand. Toiletries, slippers and clean towels were provided everyday. Internet signal was strong. Showers were exceptional, but the doors opened in making it hard to exit for larger folk. I loved the neighbourhood. Subway stop very close, but I walked most places and J.R. did rest. Price was very reasonable with exception of Saturday.
    Canada, Male, 41+
  • 9.4


    11 Feb 2020
    First time in a capsule hotel. It was quiet, and much more spacious than I expected. The breakfast options were more extensive than I had expected. It’s a bit odd having a locker in another room, but I got used to it.
    USA, Male, 41+
  • 9.4


    07 Feb 2020
    Nice quiet place, clean, fast wifi, lots of good food nearby, right across the street from the subway station that will get you to pretty much anywhere in Tokyo.
    Canada, Male, 31-40
  • 8.0


    27 Dec 2019
    Pros: 1. Great capsule idea 2. Will provide daily amenities, everything you will need 3. Location! Literally 20 steps from the subway station 4. Very helpful front staff who were very accommodating. They even let me leave my luggage there after check out so that I could check out the city 5. Great restaurants nearby 6. Free breakfast Cons: 1. Very noisy 2. The room cleaning staff is extremely loud 3. Room not thoroughly cleaned. There was a lot of dust Overall it was a great experience.
    USA, Female, 31-40
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi