Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Nice Location
  • Brilliant Staff
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Property Description

Hotelito la Ceiba is a small family hotel, with a cozy and cute design, decorated with paintings made by local people.

It offers 3 types of rooms, for the different needs of the possible clients. These are the 'singles' with 1 king size bed for 2 people, a double room with 2 double beds for 4 people and lastly a family room with 2 king size beds for 4 adults and 2 minors.

The hotel has a small terrace, all the rooms have air conditioning, hot and cold water, cable tv and internet.

Hotelito la Ceiba Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards.
This prooerty may pre-authorize your card before the arrival.

Taxes included.
Breakfast not included.

Reception Hours 8:00 to 23:00
No pets allowed.
No curfew.
Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.8

  • Security 7.2

  • Location 6.8

  • Staff 7.6

  • Atmosphere 6.8

  • Cleanliness 5.6

  • Facilities 6.0

Latest Reviews

  • 10.0


    16 Dec 2021
    Though on the far end of hotels & related venues, we enjoyed the excuse to walk a few extra blocks for meals & to get to the lake. Nice artwork on the walls, helpful staff, a comfortable room, & reasonable price, especially considering the outdoor patio. Very pleased to have booked this gem.
    USA, Couple, 41+
  • 9.4


    01 Jan 2022
    Had a really nice stay, the room was very spacious and even had its own private balcony.
    England, Couple, 25-30
  • 9.4


    25 Dec 2021
    The room was good but the bathroom wasn’t so clean , location was algo good !
    Mexico, Female, 18-24
  • 8.9


    13 Mar 2022
    Hotel La Ceiba, Bacalar is a wonderful little hotel based just outside of the main town of Bacalar, an approximate 30mxn taxi fare from the local ADO station. The hotel is clean, quiet, and overall very pleasant. The only reason I have not rated the facilities any higher is due to the occasionally very slow wifi connection, although it should be noted that this was a recurring issue in most of Riviera Maya. I would highly recommend a stay at this hotel :)
    Wales, Male, 25-30
  • 8.6


    27 Jan 2022
    Only accepting cash shortened our stay since none of the 2 ATM in town was working. We were, somehow, forced to leave Anyway, really cool place and the staff was very nice. Would have loved to know about the ATMs beforehnad and would have been different
    Spain, All Male Group, 25-30
  • 8.0


    31 May 2022
    Hotelito la Ceiba is a cute and quaint place stay while in Bacalar. Though not in the hotel/resort area of Bacalar it is easy to get there or downtown on foot or by taxi. Would definitely stay again!
    USA, Female, 18-24
  • 8.0


    20 Mar 2022
    Quiet place to stay, friendly staff and nice big bed with good AC
    England, Female, 25-30
  • 8.0


    24 Feb 2022
    Nice rooms, lovely upstairs deck, good location a bit out of town, good facilities and communication
    Australia, Female, 31-40
  • 7.4

    Very Good

    01 Jan 2022
    I searched for rooms for a family of 5 but the reservations would only show as being for 4. The staff at the hostal were very chill and they said it was not a problem. Staff is very nice and the rooms were acceptable for the price. From this experience I realize I am not a “hostal” kind of guy and I don’t need to put up with that way of traveling anymore.
    USA, Male, 41+
  • 3.4


    08 Mar 2022
    They overbooked me. Unfortunately they only told me upon arrival, so I didn't have anywhere else to go. They then shipped me to a befriended hotel. The hotel itself was ok, but it was even further from the village centre. Because i now needed a bike, the guy brought me to 'the cheapest' bike rental in Bacalar (Which turned out to be double of the price elsewhere). As sort of compensation he promised to pay 1/8 of my bike rental. And even that never happened, even though i kept asking.
    Netherlands, Male, 31-40
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
  • 24 Hour Reception
  • Housekeeping
  • Tours/Travel Desk
  • Wake-up calls
  • Wi-Fi