Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Transport information:

- Take bus to Fenghuang Bus Station, please take taxi to Minsuyuan Park, it takes about 15 mins and costs 10~15 yuan.
Show our Chinese address to taxi driver:请送我去民俗园停车场.
- Take highspeed train to Huaihua South, please contact us in advance to book shuttel van.
We will send you detailed instruction via email after we receive your reservation. Please also sign up for a wechat account so that we can get in touch with each other. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    15 May 2019
    Didnt stay at the hostel due to it being closed. But they were very helpful and transferred us to a nearby hotel for the same price
    England, Couple, 18-24
  • 10.0


    15 Mar 2019
    Although the hostel was under renovation while we were there, they were kind enough to put us in a hotel for the same price. I also left part of my camera at the hotel & they were kind enough to ship it to my next location. Very very happy with this hostel!
    USA, Mixed Group, 18-24
  • 10.0


    09 Dec 2018
    Would highly recommend House of Hemu to anyone travelling to Fenghuang. The owner is lovely and speaks perfect English. The hostel is located within the old town which can be a bit tricky to find, but very simple once you know where it is! Amazing value for money too - the dorm rooms are so cheap! A great place to stay.
    Australia, Female, 18-24
  • 10.0


    11 Nov 2018
    Great location inside the old town. Staff was sooo helpful, even helped us book bus tickets for the day after, and speak perfect english and they have the cutest dog ever!
    Macau, Female, 18-24
  • 9.7


    22 Sep 2019
    Veronica was extremely helpful and responsive and the hostel itself was very nice. I was given a big map of the whole town and the hotel staff also booked tickets online for me for the performance. It’s nice that the hostel was not right on the river because it gets loud and crowded at night, but it was only a two minute walk to get to the river. Overall, great value for money and I would definitely recommend.
    USA, Male, 18-24
  • 9.1


    02 Dec 2019
    The location is great and it is very affordable. Veronica was so helpful, giving us lots of advice about where to go around the town and even helping us book bus tickets.
    England, Female, 18-24
  • 8.9


    18 Oct 2019
    IMPORTANT NOTICE The location and address of the hostel are WRONG. The Chinese address is: 清溪巷47号 (you can copy and paste it into Baidu) The English address is No.47 Qingxi Lane, about 5 mins walk from the Phoenix Hong Bridge. Feel free to contact them if you need any help. Phone/Whatsapp/Wechat: +86 18074372008 Veronica is the most helpful and kind hostel staff person I’ve ever found in my long China staying. She is very welcoming and she always tries to help you organizing your transfers.
    Italy, Male, 25-30
  • 8.6


    25 Sep 2019
    Really friendly staff and great place to stay
    England, Male, 18-24
  • 8.3


    18 Nov 2019
    Nice play to stay and visit Fenghuang! A bit hard to find but not the worst at all! Very helpful lady at the reception, would recommend!
    Belgium, Couple, 25-30
  • 8.0


    30 Oct 2019
    Location difficult to find due to labyrinth of streets. Owners email you instructions. Make sure you have Hotmail or Outlook and NOT Gmail like us. This is a hotel not hostel so no cooking facilities, or place to meet other travellers. Can be a noisy place when Chinese tour group arrives. Our bedroom had inside thin window so noise travels. Bed a bit stiff, Internet TV only, hot shower but drainage an issue. Location good- close to river but not too close. Owners speak good English. Very helpful
    New Zealand, Couple, 41+
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Washing Machine
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wi-Fi