Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/13

House of Journey

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

This family owned hostel is located in the heart of Georgetown. We are just a few blocks away from Love Lane, Chulia Street Night Market, World UNESCO Heritage area, and multiple bus routes.

Our 1850s heritage building gives you authentic Georgetown charm, while our renovated interior provides modern comforts like waterfall style showers and outlets for every bed.

Our staff is made up of locals and avid travelers who love to help guests figure out what to do in Penang!

Facilities:
•Bed sheet, pillow case, & duvet provided
•Free locker to store valuables
•Hot showers, shower gel, and hair dryers
•Free Wifi in every room
•Free breakfast
•Free coffee and tea all day
•Common area with TV, books, and table games
•24hr door access & CCTV security
•Outdoor smoking area
•Check in from 2pm-11pm (late check-in, please contact us before booking)

Additional services
-Can drinks and beers available for purchase
-Towel rental
-We arrange laundry service, scooter rentals, bus tickets, and ferry tickets View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 8.9

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    02 Feb 2020
    Pros: Really great social hostel. Clean dormitories and bathrooms. Nice common areas. The staff is mostly volunteers and are very accommodating. The location is great as well. It’s near a lot of the art and food streets in Penang and close to some scooter rental shops as well.
    USA, Female, 18-24
  • 10.0

    Superb

    28 Jan 2020
    This hostel has everything you would want including amazing showers (waterfall) and duvets. The staff were so helpful and I especially loved the volunteers Shyanne and Kajia who really made my stay! Ended up staying for 5 nights when I was only supposed to stay for 2! Definitely stay here I had a blast x
    England, Female, 18-24
  • 9.1

    Superb

    10 Feb 2020
    Nice place to stay in Georgetown. The location is perfect, close by a lot of streetfood, love lane and many sights. The beds are really comfortable, breakfast is ok and staff was super friendly. Unfortunately no water refill
    Germany, Female, 18-24
  • 8.9

    Fabulous

    07 Feb 2020
    The staff were very friendly and helpful. The hostel is just a few minutes walk from love lane and lots of street food so it is a very good location.
    England, Female, 18-24
  • 8.9

    Fabulous

    02 Feb 2020
    Good base for Penang. Close to everything, amazing streetfood and restaurants nearby. It's not the most social place but there always someone around to talk to. Also the volunteers were amazing.
    Germany, Male, 25-30
  • 8.6

    Fabulous

    06 Feb 2020
    Good hostel, great private room, WiFi okay, staff fairly helpful but could have done more. Quiet place but superb location
    England, Couple, 25-30
  • 8.0

    Fabulous

    28 Jan 2020
    Social hostel nearby all the social streets. It isn’t so clean and the security can be better, even though there is a key to enter the hostel, the rooms are always open and the lockers are very small, just good enough for a little carry-on and your pasport.... the breakfast was ok.
    Netherlands, Female, 18-24
  • 8.0

    Fabulous

    26 Jan 2020
    Stayed across the road in the self contained units, not bad at all, only criticism, pay for the towels and pay a deposit.. WTF...
    England, Male, 41+
  • 7.7

    Very Good

    27 Jan 2020
    House of Journey hostel is definitely a value for money for the budget backpacker. It’s location is very good considering what Georgetown has to offer in terms of sightseeing. But the downside is as it is in a very old building, so there is less room and the walls between rooms are very thin. So, one might miss a good night’s sleep. Most importantly, the air conditioner is located in the corridors of 2 rooms whereas it should have been inside each rooms considering the humidity in Penang
    India, Male, 31-40
  • 7.1

    Very Good

    07 Feb 2020
    Pros: Good value for money for sure, liked the shower and the beds are really comfy (curtains missing though) Cons: there is NO water dispensary!!! Everyone keeps purchasing plastic bottles. Could be solved so easily by putting a water refill station, even if guests have to pay for a refill. The staff is not talkative or helpful (except for the new volunteer, lovely Russian girl). No running water and dripping/broken AC the first day. They switch off the AC during the day anyway so sweaty Betty
    Germany, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


Awards

  • 2015

    1st, Country Winners Malaysia

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