Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


House of Journey

  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Location!Location!Location! We are located in hearth of Penang Georgetown historical zone~!

With cozy interior designs, our hostel remain 1850s heritage building structure! Good news of newly renovated western toilets and separated hot shower rooms are available now.

Connected to Chulia street and Love lane, we are easy access to World Unesco Heritage area, cultural center, delicious street foods, ethic restaurant and bar night life.

Facilities included:
+ Bed sheet, pillow case & blanket (towel with chargeable)
+ 24 hours hot shower, hairdryer & shower gel
+ Morning breakfast of coffee, tea , toast with fruit jam or butter
+ Common area with retro bar, can drinks, free wifi, statelite tv & table games
+ Smoking area with seating platform & 2nd floor balcony
+ Free city map, flyer, laundry, scooter and ticketing service
+ 24 hrs door access & cctv security
+ Check in time available from 2pm-9pm

Please do not feel shy to ask our management team if you’ve any enquiries! View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 9.8

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.2

Latest Reviews

  • 10.0


    05 Jun 2019
    Stayed twice on two separate occasions. Lovely people and lovely stay.
    England, Male, 31-40
  • 9.4


    23 Jun 2019
    Location could not be better - so close to everything in George Town. The hostel was one of the cleanest I’ve stayed in within Asia as well. Staff were super helpful and friendly though regularly away from the desk. Free coffee and tea all day is great, as is the breakfast. Atmosphere is laid back but social!
    Canada, Female, 25-30
  • 9.1


    03 Jun 2019
    Great location and clean hostel with good bathroom facilities. Wei on the front desk is awesome and will happily give you suggestions and tips on the town and what to do. Not a huge vibe for drinking and socialising but this is easily remedied by the nearby bars. Highly recommend.
    England, Male, 25-30
  • 8.9


    20 Jun 2019
    Great staff! And nice atmosphere in definitely recommend
    Germany, Female, 18-24
  • 8.9


    05 Jun 2019
    Had a good time. Location was really good, close to lots of bars and food places. Staff seemed pretty flat here but weren't rude. Had to wait for my keys cause an extra set had to be made. Got upgraded to a private room for free as there was an issue with my booking which was something I appreciated. There was a place to do laundry nearby which was helpful.
    Australia, Male, 18-24
  • 8.6


    05 Jun 2019
    Not much of a communal area however the hostel is right by chulia Street and near love lane
    England, Male, 31-40
  • 7.4

    Very Good

    10 Jun 2019
    Location is amazing, really spot on. However, the private room we stayed in didn't have hot water and we asked them to fix it a couple of times but no joy, amd the bed was one of the most uncomfortable we have ever slept in. I think if you're in a dorm it might be ok but the private wasn't great. Staff were very helpful and knowledgeable too. Breakfast is toast and spread.
    England, Couple, 25-30
  • 7.1

    Very Good

    07 Jun 2019
    Only good thing is they upgraded us to a private room HOWEVER not sure why this place is rated so high! Security is very good but the bathroom was filthy and no hot water even with the “heater” on for over 30 mins! WiFi is horrendous! Never worked! Had to cross the road to reception to get minimal WiFi. Staff didn’t really give much info about the area and mainly stuck to their phones. Location good for restaurants and pubs! Beside a mosque so prepare for 5am wake up calls!!!!!
    Ireland, Couple, 25-30
  • 6.3


    04 Jun 2019
    No television channel available. Wifi is not available at times. No phone in the room to call the staff to attend some issues at hotel. Check in and out is easy. Location is good and accessible to many places in George Town.
    Singapore, Male, 41+
  • 5.1


    11 Jun 2019
    Thailand, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar


  • 2015

    1st, Country Winners Malaysia

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