Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hualien 11 is located between Hualien Railway Station and Ziqiang Night Market. The owner is very kind and helpful. They can help to arrange the trips to Taroko and other local sightseeing.

Due to the peak season is coming, the guesthouse requests customers' arrival details and arrival time to arrange the reception or pick up service after the bookings being made.

Hualien 11 enthusiastic ,sincere,assiduous reception every accommodation guests, in addition to being a fate,it is our glory , guests were able to tell your friends and family our good (we all know that ) ,to shortcomings tell us ( so that can improve ) .

Hualien 11 is a home delicately designed by (me), each room has its unique coloration. All room comes with private bathroom(ensuite) . I hope you will like.

CHECK IN : No. 54,Guo Fu 13th St , Hualien , Taiwan

Go Rear Station-->turn left Fuan Rd. (probably walk 400m) then pass thought Jhongshan Rd.-->(probably walk 100m)--> turn left Guo Fu 10th ,St (probably walk 80m ) -->turn right Guo Fu 13th St.(probably walk 40m)-->right side is No.54.

Additional Information

****Provide free security professional itinerary****

We help guests plan 'half day' and 'all day' tour itinerary.

Taroko Gorge tour (8 hour) : TWD800 per person.

Ocean Park one ticket : TWD800 per person.

Whitewater rafting (8 hour) : TWD900 per person.

Watch Whale (4 hour) : TWD700 per person.

River Tracing (4 hour) : TWD900 per person.


CHECK OUT : before 11 AM

We offer .....

-Free Tea bag and coffee and water cooler
-Free Hot Shower any times
-Free shower gel shampoo in each room
-Free tooth brush & tooth paste
-Free Pillow case and bed linens
-Free air conditioning and TV in each room
-Free City Map offer
-Free Car Parking
-Free Use our lobby space
-Free tour information View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    15 Oct 2018
    Lisa was incredibly hospitable. I booked one night, and left my bag the following morning to pick up later (the Hualien Train station bag check opens after the first Taroko bus). That evening, there was a torrential rainstorm. I got to the homestay soaking wet, and despite checking out 12 hours ago, she sat me down, gave me a cup of hot water (along with a few things I accidentally left behind in my room), and let me rest a while. She even gave me a poncho for my walk to the train station.
    USA, Male, 25-30
  • 10.0


    05 May 2018
    Great place to stay in Hualien! Not super close to the night market, but lots of good restaurants around, and several fruit markets and bakeries for breakfast! Having parking was a huge bonus for us. The host is so welcoming; it really feels more like a homestay than a hotel. The rooms are comfortable and have fun themed decorations, and the mattresses are excellent (at least in the two rooms we stayed in). It's on a relatively quiet street, but still easy to get to things. Highly recommend!
    USA, Couple, 25-30
  • 10.0


    07 Feb 2018
    Lovely stay in a great location with an awesome host. Great value for money, will stay here again in a heartbeat.
    New Zealand, Couple, 18-24
  • 9.7


    20 Apr 2018
    This is an exceptional home stay. For the decent size of the bedroom and close vincinity from the train station it’s such great value for money. Lisa has been very hospitable during our stay. She gave helpful tips of where to visit and dine. She also helped arrange for us to join the one-day Taroko Gorge tour. This was very helpful as we are new to Hualien and dont know our way around. I’d highly recommend Hualien 11 as a place to stay for your travel to Hualien.
    New Zealand, Female, 41+
  • 9.7


    24 Mar 2018
    Very nice place, clean and convenient.
    Mexico, Female, 25-30
  • 9.7


    06 Oct 2017
    Lisa was so nice and helpful!!
    USA, Mixed Group, 25-30
  • 9.1


    21 Dec 2018
    Lisa is a very good host. She gave us recommendations and helped us with anything we need. It's quite a walk from the hostel to downtown, but the price is worth the walk.
    USA, Female, 18-24
  • 8.6


    11 Oct 2017
    Good value. Nice rooms. Clean, spacious, nice. Lisa is really nice and means really well but wasn't very helpful in helping us plan our trip both in Hualien and outside of it. She is the only one working there and sometimes she is entertaining guests and can't really help us plan things. Even when she was free we had some trouble. Good location if you only plan on seeing Taroko Gorge. If you care about hualien at all, don't stay here. PS take the hop on hop off bus and hike shakadong trail.
    Canada, Couple, 25-30
  • 8.3


    08 Nov 2017
    Lisa is a great host, making the stay a great experience. Her large apartment offers large rooms with their own bathroom and large double beds. The hostel is ideally located near the train station and main shopping street. All with all a recommendable place to stay!
    Netherlands, Male, 25-30
  • 8.0


    24 Apr 2019
    Good location right next to the station. Great host but don't expect to meet others. A hotel rather than hostel.
    England, Male, 25-30
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Parking
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Pool Table