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Hug Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
8.4
Fabulous 1998 Total Reviews
  • Value For Money 8.6
  • Security 8.8
  • Location 8.9
  • Staff 8.1
  • Atmosphere 7.6
  • Cleanliness 8.5
  • Facilities 8.3
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8.4
Fabulous 1998 Total Reviews
  • Value For Money 8.6
  • Security 8.8
  • Location 8.9
  • Staff 8.1
  • Atmosphere 7.6
  • Cleanliness 8.5
  • Facilities 8.3

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • patelshiv169366
  • England, All Male Group, 18-24
  • Novice Nomad
  • 3 reviews
7th Apr 2018
7.7

A decent place to stay in a great location. Good facilities and comfortable beds. Was slightly dirty on the floors and lacked atmosphere at times.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Avid Traveller
  • 11 reviews
6th Apr 2018
10.0

I had a fab time staying here. Everything was clean and tidy, the beds were comfy and the staff were friendly and helpful

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Australia, Female, 18-24
  • Novice Nomad
  • 5 reviews
31st Mar 2018
8.9

Great value for money! I payed for the cheapest and biggest dorm and it was honestly the best, it’s on the first floor so you don’t have to walk up all the stairs like the others, the air con works great, really good location and the staff are amazing!

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
29th Mar 2018
9.7

Good location, clean facilities, and friendly staff. Have nothing bad to say. Really recommend their elephant tour as well.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • emily-lowe1994161
  • Australia, Female, 18-24
  • Novice Nomad
  • 7 reviews
21st Mar 2018
8.3

I’ve stayed at Hug a couple of times now and loved it each time. The staff are friendly, the rooms are clean, the bathrooms are also very clean. Showers aren’t fabulous, but a lot better than many in SE Asia. The entertainment room is a lovely place to chill out and meet people. No fridge or anything to keep food, due to the cafe downstairs, which can get annoying.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • cassplath5401
  • Canada, All Female Group, 18-24
  • Novice Nomad
  • 9 reviews
19th Mar 2018
6.9

Pretty good for 5ish dollars a night. Rooms are tidy and beds are good but there's little to no atmosphere. The restaurant is expensive, although the coffee was very good. Definitely do the elephant sanctuary through them it was great. Overall pretty good for the price but not social at all so if that's what you're looking for, I'd skip it.

    • 10.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 6.0Staff
    • 2.0Atmosphere
    • 8.0Cleanliness
16th Mar 2018
10.0

I stayed in the 10 bunk dorms and it was nice. The beds were comfortable, there's AC, and the bathrooms were clean. The location is great because it's inside the old town on the northern gates. Close to many stores/shops and there's even a great khao soy place nearby. The staff were super friendly and helpful with any questions(honorable mention to the homie Sprite). And there's a cute puppy, Solar, that I am now in love with. This hostel has an entertainment room and a pool table.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • juliakads
  • Canada, All Female Group, 18-24
  • Novice Nomad
  • 2 reviews
16th Mar 2018
9.7

Hug Hostel was an awesome place to relax and chill out! The staff were sooo warm and kind, and helpful with recommendations and helping us book various things. The rooms were very clean, with big comfy beds and pillows and a nice warm blanket. The rooms were also air conditioned. The bathrooms were really nice and clean as well with a nice HOT shower!!! Also an awesome entertainment room with computers and a TV with Netflix!! It was such great value for the price!!!

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Couple, 18-24
  • Avid Traveller
  • 20 reviews
12th Mar 2018
4.9

After a night train to Chiang Mai we arrived at hug hostel hoping to be checked in early, however the staff stuck to the usual check in time 2pm (we arrived at 8am). At 2 our room was “ready” but in actual fact the sheets hadn’t been changed. The staff were sour the whole time , didn’t speak, smile or even look us in the eye. We booked here as it was so cheap but definitely spend a few quid more and safe yourself from this hostel.

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness
9th Mar 2018
7.7

NOT a good hostel for solo traveler. No one really spoke to each other, the common area was nearly always silent, and the happy hour was a decent deal that not a single person utilized. It was awkward. The pro of this place was that the rooms got pitch black at night making it easy to sleep.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness

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