Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

**Renovation notice**
Renovation : Guestroom
Time line : Now - end of March 2020
Period : 09.30-17.00

Located in Phuket, 3.1 km from Rassada Pier, Hugger Hostel features a restaurant and free WiFi throughout the property.

Guests can enjoy the on-site bar. Free private parking is available on site. A terrace or balcony are featured in certain rooms.

The nearest airport is Phuket Airport, 27.4 km from Hugger Hostel.

***Property Policies & Conditions:
1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 12:00 noon.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash and Card. But 3% extra Charge for credit card service fee.
5. NO smoking in Room, but have smoking area.
6. Reception working 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.8

  • Staff 8.0

  • Atmosphere 7.8

  • Cleanliness 8.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    15 Feb 2020
    Absolutely incredible hostel!! Loved it so much here. Great atmosphere, great location to the old town and to the market.
    Canada, Female, 25-30
  • 10.0


    16 Sep 2019
    Pro -Had a really quiet peaceful stayed in the Phuket town. Hostel really close to oldtown and shopping places so make it easy to go eat or get something Con -No elevator and I stayed at 4th floor -you have to ring the bell to check in
    Thailand, Female, 25-30
  • 10.0


    30 Jun 2019
    One of the best hostel
    India, Male, 31-40
  • 9.4


    28 Feb 2020
    Nice staff, great location and modern rooms.
    Austria, Female, 18-24
  • 9.1


    26 Jan 2019
    Everything in this hostel is perfect, apart from the location - it's too far from the beach. So just bare in mind if you're going to stay at this hostel expect to be doing a tour around the city as the beach is too far away. Other than that, the staff is very friendly, the place has a cool chill atmosphere and everything is clean and brand new (built in 2017).
    Slovenia, Male, 18-24
  • 8.9


    06 Mar 2019
    Perfect hostel. Dorms big with big comfy bed and area to put bag within the pod and curtain for privacy. Nice and cool. Only downside was that breakfast was just toast and tea and no atmosphere in the hostel l (however rooms undercoupied) but still enjoyed my stay. Elegant design. Very clean.
    England, Male, 18-24
  • 8.3


    06 Mar 2020
    Best night sleep ive had in ages. Big comfey spacious beds dorm of 8. Low rating on the staff as never on front desk and when you ring the bell after about 8 times someone might come. Free water free toast 24hours. Great location ans very cute hostle. No atmosphere and they had no beer 😱😂 but pubs and shops close. Lots of communal areas that no one uses. If you like to keep yourself to yourself this would be awsome. Also great base to explore old town.
    England, Female, 18-24
  • 8.3


    22 Feb 2020
    Pros: Really beautiful hostel! Right in old Phuket, walking distance to so many things. Very spacious comfortable beds!! Cons: When I was there there was no atmosphere and or activities to participate in. There’s often no one at the front desk so staff was hard to find. They’re doing renos so there was often noise and the smell of paint.
    Canada, Female, 18-24
  • 7.4

    Very Good

    15 Feb 2019
    Extended 1 more night directly through hostel, friend booked to stay same night.. checked her in at lunchtime no issue went out for the day, came back at 6pm and someone else had put their stuff on both our beds.. raised this with hostel manager who complained of overbooking, and moved is to new beds.. problem solved, you'd think, but when we came back at 3 am someone else was asleep in her new bed! Hostel need better system of tracking what beds are available and who is where
    England, Female, 18-24
  • 2.0


    20 Jul 2019
    Do not stay here. We booked to stay here as it looked great. However we arrived at 8pm and no one was here. We waited for about 30 minutes and didn’t see anyone, no guests or more importantly any staff. We had to then find other accomodation after paying a £5 deposit. I have since tried to contact the hostel about this but unsurprisingly they haven’t got back to me.... AVOID
    England, Male, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Self-Catering Facilities
  • 24 Hour Reception
  • Laundry Facilities