6.7
Good
1191 Total Reviews
Perfect Location
Brilliant Staff
Good Cleanliness

Property Description

Welcome to Arc House Madrid, the most central hostel in Spain, yes, you heard correctly, FROM ALL SPAIN. We are located less than a minute walk from the emblematic Puerta del Sol, meeting place for travelers and especially meeting point for activities of all kinds, free guided tours, tour buses, and everything at your fingertips ! We are proud to be the most central hostel in all of Spain and we want to share it with you.

Reviews & Ratings

6.7
Good
1191 Total Reviews
  • Security
    7.2
  • Location
    8.7
  • Staff
    7
  • Atmosphere
    6.1
  • Cleanliness
    6
  • Value for Money
    6.3
  • Facilities
    5.6

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Guests

Location

Latest Reviews

4.0
Rating
Feb 23, 2024
This was not a good place to stay in any way. There were bed bugs and someone called the police so I had to leave at 4am and scramble to find another place to stay.
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Male, 18-24
5.1
Rating
Feb 10, 2024
Unfriendly staff, no kitchen facilities except a microwave and kettle, washing machine is too expensive, too many penalties so you're scared of living there and actually enjoying your time at the hostel.
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Male, 18-24
4.3
Rating
Feb 08, 2024
The people at the front desk gave us inaccurate information from the moment we arrived. The room was not clean, and included a blanket which smelled like it had not been washed before our arrival. The window in our room was broken and all the noise from outside came in overnight, a complaint which the staff ignored. Overall, this was not a comfortable stay and I would not recommend this hostel to anyone wanting to stay in Madrid. The only redeeming qualities were the location and price.
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All Female Group, 18-24

Facilities

  • Free

    • Linen Included
    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Security Lockers
    • Common Room
    • Elevator
    • Breakfast Not Included
    • Air Conditioning
    • Adaptors
    • Hot Showers
    • Self-Catering Facilities
    • Fridge/Freezer
    • Utensils
    • Hair Dryers
    • Iron / Ironing Board
    • Safe Deposit Box
    • Microwave
  • Services

    • Internet access
    • Towels for hire
    • Luggage Storage
    • 24 Hour Security
    • Housekeeping
    • Late check-out
    • Reception (limited hours)

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