Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Ibiz City Hostel is located central of Hanoi. It is designed by ancient and equipped with modern facilities. We are setting up the private room and domitory room. There are many choice for the tourists.
After check in, you will have chance to relax at the bar with traditional music program.
Rooms are air-conditioned and feature tiled flooring. They come with satellite TV and free Wi-Fi.
Ibiz City Hostel offers concierge services and ticketing service. It also provides bicycle rental, as well as car rental. An airport shuttle can be arranged with additional charge.
Other meals are served at Ibiz City Hostel’s restaurant. Refreshing beverages can also be enjoyed at the bar.

We offer daily:
- Free buffet breakfast from 7:00AM to 9:30AM
- Free Walking Tour start at 13:30PM

Your happy stay is our Hostel !

***Property Policies & Conditions:
1. Cancellation Policy: 2 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.3

  • Location 9.4

  • Staff 7.8

  • Atmosphere 7.7

  • Cleanliness 8.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    27 Jul 2019
    The staff are extremely helpful, close to the lake and very modern bunk bed, breakfast is good with buffer . If you want ba value for money but still stay comfortably. Ibiz city is a best choice
    Netherlands, Male, 25-30
  • 9.7


    22 Sep 2019
    Great location in the centre of the old town. The beds all have a curtain, light and plug socket so are very private and each bed has a large locker that you can fit a big rucksack in with a padlock. Breakfast was nice too.
    England, Female, 25-30
  • 9.7


    11 May 2019
    Very helpful and friendly staff. Good breakfast. Assistance with information and tours. You have to climb some stairs to reach the dorms, but that is good exercise. Ibiz City Hostel is a real value and is located in the heart of the Old Quarter of Hanoi. Great location. I highly recommend this hostel.
    USA, Male, 41+
  • 9.4


    19 Mar 2019
    The only thing that dinged my review is that there is only one bathroom (sink, toilet, shower combined) for ten people, and we were lucky that we only had 5 people in our room the night we stayed, I can only imagine how annoying that set up would be if the room was full. there is actually a bath if you want to use it. I personally liked the way the bunk beds were set up because me and my husband could sprawl more than usual, but it would have been awkward if not together, they are flush together
    USA, Female, 25-30
  • 8.9


    27 Sep 2019
    Way too noisy with thumping music from beer alley and the bar five floors below giving me a pounding headache until 2 am.
    England, Male, 41+
  • 8.6


    24 Jun 2019
    Nice clean hostel in a good location, but shared lockers which was ok for us as a group but not ideal if travelling in 2s or less. Breakfast was ok, but free so can’t complain.
    Wales, Female, 18-24
  • 8.0


    12 Jul 2019
    Nice place, very long stairs up to the top floor if you’re up there though. Clean dorm room and bathroom. The bunk beds however are pushed close together to make it like a double bed so if you’re travelling alone I probably wouldn’t choose the dorm because it could be weird sleeping so close to a stranger. Nice balcony on the room & good aircon. Breakfast didn’t seem fresh, wasn’t particularly nice but was free.
    Australia, Couple, 18-24
  • 7.7

    Very Good

    24 Jun 2019
    Very clean and nice dorm/bathroom but very little atmosphere when we visited. Not so much an issue if traveling with someone or don’t mind going out to Beer Street to meet people but little social area in hostel
    England, All Female Group, 18-24
  • 6.9


    10 Sep 2019
    Good location and helpful staff. Good free breakfast. Be ready to climb some stairs though! Private rooms are on the lower floors (near to the bar) and the dorms are upstairs. Our dorm was 10 flights up, we booked a 6 bed dorm and were put in a 12 bed. There was someone LIVING in one of the beds, coat hangers, blankets and a gas stove! The guy in bunk above me kept boiling a kettle? The staff did nothing about this. No where to put belongings when u shower without them getting wet.
    Australia, Female, 18-24
  • 5.4


    17 Aug 2019
    We arrived, they made us pay walk-in price, which was higher than the online. They kept pushing their tours and services on us during the stay. We also has some miss communication at the bar, resulting in a higher tab than expected. Their breakfast was good.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities