Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ibiz City Hostel is located central of Hanoi. It is designed by ancient and equipped with modern facilities. We are setting up the private room and domitory room. There are many choice for the tourists.

After check in, you will have chance to relax at the bar with traditional music program.

Rooms are air-conditioned and feature tiled flooring. They come with satellite TV and free Wi-Fi.

Ibiz City Hostel offers concierge services and ticketing service. It also provides bicycle rental, as well as car rental. An airport shuttle can be arranged with additional charge.

Breakfast and other meals are served at Ibiz City Hostel’s restaurant. Refreshing beverages can also be enjoyed at the bar.

***Property Policies & Conditions:
1. Cancellation Policy: 1 day before arrival.
2. Check in from 13:00 to 23:00.
3. Check out before 11:00.
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but designated area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.6

  • Location 9.1

  • Staff 8.4

  • Atmosphere 8.5

  • Cleanliness 8.4

  • Facilities 8.0

Latest Reviews

  • 10.0


    22 Feb 2019
    Had a great stay at Ibiz. Really great service, the receptionist came to get us at the end of the street with an umbrella as it was raining, we were really happy! Bathroom and dorms clean, well located! The only thing i didn't like was that some beds are double and they put you with a stranger.... So specify that you want your own bed next to no one aha. Overall great stay, i would come again. Shout-out to Qinh the barman who was super nice and makes the best old fashions!
    Canada, Couple, 25-30
  • 10.0


    18 Feb 2019
    It was very stay here in Ibiz City Hostel. The staff was friendly and helpful. Moreover, the location is good and close to many famous places such as Hoan Kiem lake, Dong Xuan market, Church and so on. I would love to stay here again next time.
    Vietnam, Male, 25-30
  • 10.0


    13 Nov 2018
    valuable hostel with good location and helpfull staff! the receptionist check in the room early morning for me without extra fees.I also had buffet breakfast with lots of fruits.It is the most delicious breakfast which I tried on other hostels. the room with city view and clean bed and bathroom as well. Strongly recomend Ibiz city hostel .
    USA, Couple, 18-24
  • 10.0


    05 Nov 2018
    I stayed in Ibizcity hostel for my first time in Vietnam.I really enjoyed to stay here.The staff was very helpful to have some advices for me during few days in Hanoi.I booked Halong bay 2days 1night on Aclass cruise.It was amazing boat and organized well. Addition, I stayed in domitory room with clean sheet bed and change the towels everyday and bạthroom inside, hot shower with strong pressure. Be located in the centre of city with lots of restaurant and bar bub.Defintedly recomend Ibiz hostel.
    Macau, Female, 25-30
  • 9.7


    20 Nov 2018
    I really liked this hostel! I would say a major down side is having to walk up 4 to 6 flights of stairs just to get to your room! I was at the very top, but chose to see this as a work out, rather than the hostels fault. The hostel was great for hanging out, meeting people, and drinking. I also really liked the beds here. They were very comfortable!
    USA, Female, 18-24
  • 9.4


    19 Mar 2019
    The only thing that dinged my review is that there is only one bathroom (sink, toilet, shower combined) for ten people, and we were lucky that we only had 5 people in our room the night we stayed, I can only imagine how annoying that set up would be if the room was full. there is actually a bath if you want to use it. I personally liked the way the bunk beds were set up because me and my husband could sprawl more than usual, but it would have been awkward if not together, they are flush together
    USA, Female, 25-30
  • 8.6


    03 Feb 2019
    Great location , clean , very helpful staff and amazing breakfast!
    Chile, Female, 25-30
  • 7.4

    Very Good

    01 Feb 2019
    Bathtub in dorm bathroom which was nice Clean and spacious and we had a dorm to ourselves as a family of 5. Dorm was 4 floors up so you need a fair level of fitness. If you dont get to breakfast early you miss out as they only replenish the coffee and bread not the hot food. One local fellow enjoyed bonging on each night right at the front door that also wafted up to our room and at the entrance to the hostel. The staff were okay not friendly but not rude and helpful when asked questions.
    Australia, Mixed Group, 41+
  • 7.1

    Very Good

    17 Nov 2018
    This place was kinda just alright, there is a bar at the bottom of the hostel but it didn’t feel particularly social. They do have an awesome breakfast buffet that kinda makes it worth staying here haha. It is a great location though, right in the heart of old town. The facilities were just alright, the shower was basically just an open tub with a shower head, no doors or curtains...pretty odd lol. This is the kinda place you stay when you just need a bed.
    USA, Mixed Group, 18-24
  • 4.3


    14 Mar 2019
    No elevator.. Was given a 10people mixed dorm even i booked a 6 people male dorm (higher price)... Staff changed my room to a 12 people.mixed dorm without information and they just took my stuff from my bed.. Required me to run up and down for a few times while changing my room... Very bad service, poor management... Think before you book
    Malaysia, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities