Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
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Property Description

Ibiz City Hostel is located central of Hanoi. It is designed by ancient and equipped with modern facilities. We are setting up the private room and domitory room. There are many choice for the tourists.
After check in, you will have chance to relax at the bar with traditional music program.
Rooms are air-conditioned and feature tiled flooring. They come with satellite TV and free Wi-Fi.
Ibiz City Hostel offers concierge services and ticketing service. It also provides bicycle rental, as well as car rental. An airport shuttle can be arranged with additional charge.
Other meals are served at Ibiz City Hostel’s restaurant. Refreshing beverages can also be enjoyed at the bar.

We offer daily:
- Buffet breakfast from 7:00AM to 9:30AM
- Free Walking Tour start at 13:30PM

Your happy stay is our Hostel !

***Property Policies & Conditions:
1. Cancellation Policy: 2 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. No curfew.
7. No smoking in rooms, but designated area is provided.
8. Reception Working Hours: 24 hours. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 9.7


    22 Sep 2019
    Great location in the centre of the old town. The beds all have a curtain, light and plug socket so are very private and each bed has a large locker that you can fit a big rucksack in with a padlock. Breakfast was nice too.
    England, Female, 25-30
  • 8.9


    27 Sep 2019
    Way too noisy with thumping music from beer alley and the bar five floors below giving me a pounding headache until 2 am.
    England, Male, 41+
  • 6.9


    24 Nov 2019
    got told we could check in early until we arrived at 4am off the bus to be told the rooms were still fully booked and we had to sleep on the sofa. offered tours like any other and had seemed to not provide some social event to bring everyone together, more of a chill hostel or one for travelling in your own group. got quite noisy during the night with either locals or the people working there turning the music up very loud even though there was no party apart from them drinking.
    New Zealand, Couple, 18-24
  • 6.9


    10 Sep 2019
    Good location and helpful staff. Good free breakfast. Be ready to climb some stairs though! Private rooms are on the lower floors (near to the bar) and the dorms are upstairs. Our dorm was 10 flights up, we booked a 6 bed dorm and were put in a 12 bed. There was someone LIVING in one of the beds, coat hangers, blankets and a gas stove! The guy in bunk above me kept boiling a kettle? The staff did nothing about this. No where to put belongings when u shower without them getting wet.
    Australia, Female, 18-24
  • 5.4


    17 Aug 2019
    We arrived, they made us pay walk-in price, which was higher than the online. They kept pushing their tours and services on us during the stay. We also has some miss communication at the bar, resulting in a higher tab than expected. Their breakfast was good.
    USA, Female, 18-24
  • 5.1


    12 Jan 2020
    We stayed here as the first stop on a month long trip. When we checked in they were still cleaning the rooms so the one we were supposed to be in was busy. We needed up being on the 4th floor and good job as it was very very noisy. Music blasting all day from about 7am until midnight. But no real party atmosphere. Rooms are fine and clean nothing special. The breakfast was pretty poor no real choice or anything very fresh. Overall overpriced for what you get. Can get a hotel for the same price.
    England, Female, 18-24
  • 2.0


    07 Jul 2021
    This hostel was closed when I arrived in Hanoi. A Vietnamese woman told me it had been closed for over a year. Please take this hostel off of your website…it doesn’t exist. Just scamming foreigners.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities