Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% is not refundable at all.
Cancellation up to 48-24 hours before arrival we refund 50 %.
Cancellation 24 hours before arrival refund of 25%.
No show-up - no refund.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

IGUANA HOSTEL IS OPEN AND READY for travellers. We employ cleaning and hygiene standards with a special care. Finally we've got curtains in the lower bunk beds for more privacy. For the moment we do NOT serve breakfast as usual but you are welcome to make use of our fully equipped kitchen. NEW! We invite you to cyclical event of FILM & DISCUSSION EVENINGS: Zapatismo and new Mexican Cinema on Thursdays 6.30pm.

SAN CRISTOBAL, exept for the face masks and desinfectants all over, is almost back to normal. You can enjoy cafes, bars, restaurants, music at cultural centers and some restaurants, artesanal and organic markets, even presencial workshops and events. Ask for recommendations once you're with us!

Understanding new market trends, Iguana Hostel opens NEW CO-LIVING SPACE FOR DIGITAL NOMADS and introduces special long-stay rates available with direct bookings only.

Check our Facebook page for the recent updates on the situation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.5

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    29 Dec 2020
    Allan & Sonora were outstanding volunteers!!! Those two were what made the hostel so incredible. There hospitality, kindness, and energy was above and beyond.
    Canada, Female, 25-30
  • 10.0


    17 Sep 2020
    I stayed here for like 6 weeks so It must be good!
    Canada, Male, 25-30
  • 10.0


    17 Aug 2020
    I stayed at Iguana during the COVID-19 quarantine and it was the best choice ever. Even during these times there were plenty of things to do at the hostel, from movie nights and discussions through pox tastings and barbecues to tours organized by the owner around the indigenous communities. I truly enjoyed my stay at Iguana and I highly recommend this experience to everyone. The hostel is clean and nice, the facilities are perfect and the local staff is very welcoming and friendly.
    Czech Republic, Female, 25-30
  • 10.0


    13 Feb 2020
    Really welcoming and helpful staff. I really like the aesthetic of the hostel it was really colorful and warm. People who stay here are friendly and inviting, it's easy to make friends and join others on excursions. Strong wifi, secure location, comfy beds, wholesome breakfast, though the showers were hit or miss , but that's my only complaint! I loved it here and cant wait to come back. Staff with the curly hair is a real gem and he knows magic!
    USA, Female, 25-30
  • 10.0


    09 Feb 2020
    Had a good week here! Lots of nice people and volunteers around, good located, more than enough bathrooms!
    Germany, Male, 31-40
  • 10.0


    19 Jan 2020
    A cozy, welcoming, and accomodating hostel with a nice kitchen and many beautiful spots to hang out. Both a great place to meet fellow travellers as well as to find out local advice or about activities and events to do in the wonderful San Cristobal or surrounding region of Chiapas.
    Canada, Female, 18-24
  • 9.4


    10 Feb 2020
    Best breakfast
    New Zealand, Male, 25-30
  • 8.6


    30 Jan 2020
    You get what you pay for and wasn’t the greatest hostel, but the staff and breakfast was very great. Beds weren’t too comfortable and only one hot shower at the time we were there. Good for the price and location.
    USA, Couple, 18-24
  • 8.0


    07 Mar 2020
    The hostel is a good place to spend the night. They offer great tours and the facilities are clean. The reception staff is nice and friendly even if they are hard to track down at times. I didn't like that the only common space was outdoors. Maybe it's great when it's warm but while it's cold, it's not as great. However everything else is very uncomplicated and I had a good stay at the place.
    Germany, Female, 25-30
  • 7.4

    Very Good

    17 Jan 2020
    Nice hostel if you are traveling as a couple as its nice and quiet and in a decent location only about 6 blocks from downtown but next to a very famous church. However, if you are traveling solo and want to socialize more, I would probably pick a different hostel.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities