Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% is not refundable at all.
Cancellation up to 48-24 hours before arrival we refund 50 %.
Cancellation 24 hours before arrival refund of 25%.
No show-up - no refund.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Iguana - one of the very first REAL backpacker hostels in San Cristobal. We've been around for a few years now, so we know what makes a great hostel!
We are located int the beautiful Barrio el Cerrillo, just a few blocks to all of the main attraction of San Cristobal!
Our casa is small and cosy, so it's the perfect place to meet other travellers and share some drinks and stories with people from all over the world. We have a bright and beautiful garden if you feel like basking in the sunshine, a cinema if you just want to stay in and chill, a rooftop terrace where you can watch the beautiful sunset every afternoon and a fully stocked bar if you feel like sharing a few beers with your new friends.
Our dorms are equiped with sockets to charge your electronic devices, lockers for the safe keeping of your luggage and strong Wi-Fi.
We make breakfast for you everymorning will the fresh produce from the amazing market thats just around the corner.
Want some personalised information about San Cristobal? Our reception desk is the place to go! Our hostel is run by fellow travellers, so we can give you all the information about the less travelled roads in Chiapas. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.5

  • Staff 9.5

  • Atmosphere 8.9

  • Cleanliness 9.1

  • Facilities 9.1

Latest Reviews

  • 10.0


    03 Dec 2019
    I had a really great time at this hostel. The breakfast changes everyday, and was always delicious. It's a smaller hostel so you get to know everyone and it had a lovely welcoming vibe
    New Zealand, Female, 18-24
  • 10.0


    03 Dec 2019
    Lovely hostel with a great welcoming atmosphere. Breakfast is awesome :)
    Colombia, Female, 25-30
  • 10.0


    09 Nov 2019
    Iguana hostel has the friendliest staff, great atmosphere and beautiful gardens
    Brazil, All Male Group, 25-30
  • 10.0


    29 Oct 2019
    I've travelled many countries over the last 7 years. Occasionally you find a hostel that makes you feel at home. I originally planned to stay for 2 days. I ended up staying 5. A massive thanks to the volunteers for making us epic breakfast and helping us with activities around chiapas. A really huge thankyou to JILL for being the most amazing human. You definately achieved legendary status. Thanks again iguana and all the travellers i was lucky to meet. Such a great time, a tearful seeya. Nicko
    Australia, Male, 25-30
  • 10.0


    12 Oct 2019
    Very chill hostel! I ended up extending my stay. Also the breakfast is great and the staff are all LEGENDs. 10/10 would recommend :)
    Mexico, Male, 18-24
  • 9.7


    09 Nov 2019
    My husband and i met some amazing people during our stay at Iguana hostel. We had the misfortune of having our passports and valuables stolen on route to San cristobal but human faith was restored by the amazing staff/guestswho helped us sort everything out. Rudy the hostel owner took us to the bus and police station in his free time to trans!ate and help us gain the reports we needed for our insurance, thank you! The hostel has really great atmosphere with guests and staff socialising together!
    England, Female, 25-30
  • 9.4


    12 Nov 2019
    This small hostel creates a very social atmosphere, you almost get to know everyone and feels like your staying with friends other than complete strangers. The staff are amazing, I was food poisoned and they really took care of me over a few days, checking in on me and getting things from the drugstore, they definitely made me feel less alone and very taken care of.
    Australia, Female, 18-24
  • 9.4


    04 Nov 2019
    Wish we'r could have stayed longer. A really nice sociable feel to the place and excellent breakfast
    Scotland, Couple, 41+
  • 9.4


    09 Oct 2019
    Great place with awesome breakfast. Awesome value for money and good vibe
    Australia, Couple, 18-24
  • 6.0


    06 Nov 2019
    Staff were nice enough, but were not always at the front desk and were not as knowledgeable as claimed. No locks on the dorm rooms - this seems to be the norm in Mexico, but I'm personally not a fan, especially as the lockers weren't big enough to fit even a handbag. You also have to pay for water here, which I've never experienced at a hostel before. Absolutely no atmosphere whatsoever. Not impressed at all, despite the past positive reviews. Stay somewhere else.
    Scotland, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire