Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% is not refundable at all.
Cancellation up to 48-24 hours before arrival we refund 50 %.
Cancellation 24 hours before arrival refund of 25%.
No show-up - no refund.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

IMPORTANT INFORMATION ON HOW IGUANA HOSTEL OPERATES FACING COVID-19: During this difficult time Iguana Hostel is open for travelers who need a place to live and who want to become a part of our family. Our services are limited. We don't serve breakfast as usual, only coffe, tea and fruits are included. Tours are not operating. We limited our occupancy to half of guest to avoid congestion. Moreover Iguana introduces special rates for long-term stay (availalbe directly with us) and we adapted our biggest dorm to provide more space and privacy for co-living area. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.3

  • Staff 9.3

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Feb 2020
    Really welcoming and helpful staff. I really like the aesthetic of the hostel it was really colorful and warm. People who stay here are friendly and inviting, it's easy to make friends and join others on excursions. Strong wifi, secure location, comfy beds, wholesome breakfast, though the showers were hit or miss , but that's my only complaint! I loved it here and cant wait to come back. Staff with the curly hair is a real gem and he knows magic!
    USA, Female, 25-30
  • 10.0


    09 Feb 2020
    Had a good week here! Lots of nice people and volunteers around, good located, more than enough bathrooms!
    Germany, Male, 31-40
  • 10.0


    19 Jan 2020
    A cozy, welcoming, and accomodating hostel with a nice kitchen and many beautiful spots to hang out. Both a great place to meet fellow travellers as well as to find out local advice or about activities and events to do in the wonderful San Cristobal or surrounding region of Chiapas.
    Canada, Female, 18-24
  • 10.0


    11 Jan 2020
    Great hostel. Great owner and manager. The staff were great, friendly, knowledgeable, best thing is the good location.. The hostel itself is pretty chill and the rooftop is nice to watch the sunset.. Best local market five mins walk.. I only planned to stay a day but i extended as it was so chill here.. You can walk twenty mins to the nearest mountain to trek by yourself etc.. It's great..
    Ireland, Couple, 25-30
  • 10.0


    04 Jan 2020
    One of my favourite places I've stayed in Mexico. Super chill vibe-- just a cool, unpretentious place with other travelers and backpackers. Breakfast was ace and the staff super helpful! Showers were hot and everything was clean and tidy. 10/10, will definitely stay here again.
    England, Female, 25-30
  • 9.7


    05 Jan 2020
    This hostel is totally lovely. Situated in the (for me) best spot of the city, right above town and really close to everything while being quiet, it‘s well-run and offers a colorful place to chill and head out from.
    Germany, Female, 31-40
  • 9.4


    10 Feb 2020
    Best breakfast
    New Zealand, Male, 25-30
  • 8.6


    30 Jan 2020
    You get what you pay for and wasn’t the greatest hostel, but the staff and breakfast was very great. Beds weren’t too comfortable and only one hot shower at the time we were there. Good for the price and location.
    USA, Couple, 18-24
  • 8.0


    07 Mar 2020
    The hostel is a good place to spend the night. They offer great tours and the facilities are clean. The reception staff is nice and friendly even if they are hard to track down at times. I didn't like that the only common space was outdoors. Maybe it's great when it's warm but while it's cold, it's not as great. However everything else is very uncomplicated and I had a good stay at the place.
    Germany, Female, 25-30
  • 7.4

    Very Good

    17 Jan 2020
    Nice hostel if you are traveling as a couple as its nice and quiet and in a decent location only about 6 blocks from downtown but next to a very famous church. However, if you are traveling solo and want to socialize more, I would probably pick a different hostel.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities