Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% is not refundable at all.
Cancellation up to 48-24 hours before arrival we refund 50 %.
Cancellation 24 hours before arrival refund of 25%.
No show-up - no refund.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Experience Mexican culture of Day of Dead with us: 31 and 1st of November screening of "COCO", 2nd of November we will take you to the indigenous cementery at San Juan Chamula for a unique experience!

Iguana Hostel is one of the very first real backpackers hostels in San Cristobal, well known for its chilled-out, fun atmosphere and wonderfull staff who will take you to visit surrounding areas and local celebrations and festivals. OUR MOTTO IS: WE DON'T SELL BEDS: WE SELL UNIQUE EXPERIENCE OF CHIAPAS!!!

Iguana is the best choice for a solo traveller and a guarantee of making new friends with an exceptionally friendly atmosphere, thanks to communal areas and activites on offer such as: bar in the garden, cinema nights, pub crawl, BBQ, bon-fire at night, communal dinners, yoga classes, travel advice, tours and transfers to Guatemala. We cook full breakfast, different menu everyday!
Our greatest asset is our staff, travellers on the road who speak your language and understand your needs.

Since July 2017, Iguana has expanded to a 2nd house accross the square: both houses (Iguana Verde and Iguana Azul) boast spacious gardens. Now Iguana offers economic bunk-bed dorms, higher standard dorms with individual beds and a view over the garden and the town, as well as private rooms.
But remember: we don't sell beds: we sell unique experience of Chiapas!!! View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.3

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 8.5

  • Facilities 8.3

Latest Reviews

  • 10.0


    05 Feb 2019
    I Went from wanting to stay 3 nights to staying 11 to coming back to volunteer here. Both parts of the hostel are really nice and the garden is absolutely beautiful. Because there are different areas you will always find a quiet space or people to socialize with. The breakfast is banging and the room I stayed in is amazing :) Definitely recommend staying here the owner and staff are great and welcoming.
    Germany, Female, 18-24
  • 10.0


    28 Jan 2019
    Iguana Hostel, honestly a beautiful nice and calm atmosphere. If you’re looking for a place to relax & sleep! Definitely choose Iguana Hostel. Garden in the back with swings, beautiful well made Morning Breakfast included in the price, SUPER CLOSE to the market and the main street! So if you do want to party they’re options around. If you’re wanting to whine down, chill but still meet new people! I would recommend Iguana Hostel for your stay in San Cristóbal de las Casas. Workers are loving.
    Canada, Mixed Group, 18-24
  • 9.7


    29 Jan 2019
    I have had a wonderful time in this hostel, great harmony among the guess, the breakfest really cheer you up, the owner Rudi is something else, he care about you to have a good time in this beatiful city. The friendliness of the staff a courtesy. A place to recomment and return.
    Mexico, Male, 41+
  • 7.1

    Very Good

    31 Jan 2019
    We chose this place because we wanted a decently priced double room in a good location and with hostel vibes. The hostel was quite dead while we were there so not much of an atmosphere going on and the bar never seemed to be open when we checked it out. The staff/volunteers were sweet and chill but sometimes it was hard to find them and it sometimes felt a little disorganised. The quiet time is supposed to be after 11pm but we found that wasn’t really true because some people were really loud an
    England, Couple, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Tours/Travel Desk
  • Towels for hire