Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellations made up to 7 days before arrival. For cancellations more than seven days will be charged a penalty equal to the first 2 days of stay. In the event of a reduction of up to 4 participants is not required any penalty. Besides the 4 will still require the payment of the agreed total.

Additional Terms and Conditions

It is required a deposit equal to 30% of the total reservation confirmations.

Additional Info:

For minors always request the presence of at least one adult.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Due to the Covid-19 pandemic, Il Castello Hostel is determined to protect the maximum health of its guests and staffs.
For this reason, we have implemented a security protocol that includes: entry of 1 person at a time for chek-in operations;sanitization of all rooms, bathrooms and common areas several times a day by vaporization of 0,5% hydrogen peroxide; use in some areas of the Air Purification System through Daikin Flash Streamer Technology to reduce any viruses present; sterilized keys by an ultra violet UVC light system that will be entrust to you; body temperature control with infrared no-touch medical thermometer before check-in and during the stay; special signs of the position to be kept at reception to maintain the safety distance; automatic shoe sanitization path at each entrance; free hand sanitizer gel for guests; must use the mask during the whole stay; daily cleaning and sanitization of the rooms and all common areas and also through the use of disinfectant germicidal sprays for the air; sanitizing of the bathrooms several times a day; sanitization of the entire air conditioning system; instruction of rules is present in the entire structure to be respected for the fight against coronavirus.

With your help, cooperation and understanding, we commit to keep IL CASTELLO Covid free, and make sure your stay is as pleasant as ever.

Il Castello Hostel Boutique
It consists of a spacious and bright HOSTEL with 6 bedrooms, including 1 bedroom Japanese-style, large entrance hall, large pink marble floor of Portugal, like the American bar counter, large room.
The finishes are luxurious and include parquet flooring, air conditioning and heating, 3 bathrooms, 2 with Jacuzzi, lift, large closets to the whole wall to the bedrooms plus a large walk-in closet for the master bedroom.
It provides a reception with a fax service ,and city maps.
72hrs cancellation policy
check in 12pm untill 7pm, check out 10:30am
Late Check-in after 7PM until 9PM: may apply penalties up 10 Euros per person.

For security reasons, we may preauthorize your credit card before arrival in order to confirm View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 7.7

  • Location 9.0

  • Staff 7.5

  • Atmosphere 6.5

  • Cleanliness 7.0

  • Facilities 6.3

Latest Reviews

  • 9.1


    02 Aug 2021
    Hello All, My stay here was for a night. I opted for the private room here and it was worth 50 bucks for 2 people. The atmosphere was quite cool and the seating arrangement and music added to the flavor. Totally recommended!
    India, Male, 25-30
  • 8.9


    19 Oct 2020
    Quiet, well located and clean.
    Spain, Male, 18-24
  • 7.7

    Very Good

    17 Jul 2021
    Very well ubicated in the city center. The common spaces are rather small. They don't keep your luggage after check-out. Good to spend a few nights.
    Argentina, Male, 25-30
  • 7.1

    Very Good

    26 Oct 2021
    Rooms are clean and simple. No lockers or kitchen which was really frustrating.
    Australia, Male, 25-30
  • 7.1

    Very Good

    06 Aug 2021
    The staff was really helpful. But there were bedbugs in the beds.
    Netherlands, All Female Group, 18-24
  • 5.7


    03 Aug 2021
    It wasn't a good experience. I'd booked the hostel for 2 nights, but then plans changed and I wouldn't stay the first night anymore. I messaged the hostel about that more than 3 days before check in time. They answered it was ok, so I thought they wouldn't charge for the first night. Getting to the hostel they made me pay for the night I didn't stay. Apparently the hostel is closing down and the owner couldn't care less about the guests' experience or the place itself. I do not recommend it.
    Brazil, Male, 31-40
  • 5.7


    05 Sep 2020
    I felt that the covid protection measures were more to protect the staff than the guests. The rooms were full and bathrooms didn’t feel particularly clean.
    Australia, Female, 31-40
  • 5.1


    21 Nov 2021
    Pretty expensive for value. Worst part of all is the bed, as hard as a stone. Weird smell from the room too. Not the best staff neither. I should have been in another hostel during my stay...
    Spain, Male, 18-24
  • 4.0


    06 Sep 2020
    Pros: Cheap good location Cons: The staff is super unfriendly ( at least the one person that was there), general hygiene is bad, and the toilets stink. No common area, no chill out space. They dont let you keep the bag for a bit before or after checkout, which is kinda ridiculous considering that you have booked a space there :/ .. No early/late check ins, And to top it all , this pre payment thing? i dont understand this hostel. will never stay here agin.
    India, Male, 31-40
  • 2.6


    05 Feb 2021
    I stayed 2 nights in the hostel. On the first night people stay awake until 2 in the morning, singing, jumping, with the tv in the maximum! It was literally happening a party!!! There are some people that live in the hostel and they really don't care about guests or covid and stuff of course didn't do anything! I asked for silence a few times but no way to stop it. 2nd night was the same! I looked for a place where I could just sleep and they failed!!!!! The bathroom was disgusting.
    Brazil, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Wheelchair Friendly
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Wi-Fi