Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellations made up to 7 days before arrival. For cancellations more than seven days will be charged a penalty equal to the first 2 days of stay. In the event of a reduction of up to 4 participants is not required any penalty. Besides the 4 will still require the payment of the agreed total.

Additional Terms and Conditions

It is required a deposit equal to 30% of the total reservation confirmations.

Additional Info:

For minors always request the presence of at least one adult.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/19
Book more than 7 days in advance for Free Cancellation.
7.2
  • Perfect Location
  • Helpful Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Il Castello Hostel Boutique
It consists of a spacious and bright apartment of over 120 square meters, with 4 bedrooms, including 1 bedroom Japanese-style, large entrance hall, large pink marble floor of Portugal, like the American bar counter, to use breakfast, large room.
Breakfast is included ONLY for private rooms
The finishes are luxurious and include parquet flooring, air conditioning and heating, 2 bathrooms, one with Jacuzzi, lift, large closets to the whole wall to the bedrooms plus a large walk-in closet for the master bedroom.
It provides a reception with a fax service ,and city maps.
72hrs cancellation policy
check in 12pm untill 7pm, check out 10:30am
Late Check-in after 7PM until 9PM: may apply penalties up 10 Euros per person.

For security reasons, we may preauthorize your credit card before arrival in order to confirm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.5

  • Security 8.2

  • Location 9.2

  • Staff 6.9

  • Atmosphere 6.2

  • Cleanliness 7.2

  • Facilities 5.8


Latest Reviews

  • 8.6

    Fabulous

    10 Dec 2018
    Great location and security. Hostels in Bologna arebpricey so this was a better deal than most. Comfortable and clean for just a basic and quiet place to stay. Not much coZy atmosphere. Staff very nice
    USA, Female, 25-30
  • 7.4

    Very Good

    12 May 2019
    Dear All, I had a great time in Bologna and the hostel I slept in was really nice and a great location. The staff very very friendly!!! The only issue maybe the kitchen should be more available, or be able to prepare some breakfast and coffee. I was talking to some other guests who were complaining about the lack of supplies and that "there is nothing in this hostel:)". Maybe if you could add a bit more stuff in the bathrooms and in the kitchen would be great!!:)) Thank you!
    Romania, Female, 31-40
  • 7.4

    Very Good

    21 Mar 2019
    Staff: extremely dull, demotivated, and hard to talk to. The one thing I'd change. Location: just perfect but quiet and calm during the night Cleanliness: top notch
    India, Male, 25-30
  • 7.1

    Very Good

    16 Feb 2019
    The hostel has an optimal location, near Piazza maggiore and easy to find. However, i was disapointed by the staff. The receptionist came to my room 40mins before the check out with a cleaning spray to clean the dust while i was still in bed, the smell of it was very strong and unpleasant. When i asked her why is the cleaning 40mins before C.O she literallly said when we dont have guests in the room we do a bit of cleaning and I was like what am I then (im also a guest)? Ahaha. It made me angry.
    Morocco, Female, 25-30
  • 6.0

    Good

    29 Dec 2018
    It could be cheaper for what you get. Not very clean. Old towels. One of the showers didn't work. Keep in mind there's and additional tax for visitors.
    Colombia, Female, 25-30
  • 5.7

    Rating

    10 May 2019
    Our room was clean, good location and nice check in staff. There were only three toilets which were not the cleanest and the staff were in the toilets before check out times delaying customer use. At 10:32 a staff member knocked on our door to remind us that check out is at 10:30, we clearly had been to speak to her about five minutes before and were putting our bags on, it was a bit pushy.
    Canada, Couple, 31-40
  • 5.1

    Rating

    23 Apr 2019
    Shower was broken and clogged. Staff was only available till 19:00 after that they charged 10 € penalty (ridiculous). In total more than 40 euros for a dorm bed, and the wifi wasn't working. Not recommened at all.
    Germany, Male, 25-30
  • 4.9

    Rating

    28 Mar 2019
    I arrived later then I claimed I would on Hostelworld due to a train mix-up. When I got to the hostel at 9 pm the receptionist incurred a ten euro late fee. This isn’t totally unreasonable but abnormal from my travel experience. My stay didn’t improve from there. The facilities are bare bones, shabby, unfriendly. No one spoke to one another. Most people seemed desperate to leave. The next morning, while booking a new hostel on their terrible WiFi, the staff was focused on pushing me out the door
    USA, Male, 18-24
  • 4.0

    Rating

    15 Jan 2019
    Although the location is very good, I don´t advise anybody to stay in this place. Rooms are not seperated by a wall, they are seperated by glass, you will hear everything happening in the next room, somebody was snoring very laoud in the next room and I didn´t sleep all night. There is no kitchen, you are not even allowed to use the fridge or use dishes, etc., Staff don´t like to work, and don´t solve things the might come up, Not clean bathrooms. only one shower for everybody.
    USA, Female, 31-40
  • 2.9

    Rating

    01 Apr 2019
    Terrible!!!! Not clear information a rubbery. It is not a place I will racconend. Just one positive point is the kindness of the receptionist. All the rest is misleading.
    Italy, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Wheelchair Friendly
Services
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Entertainment
  • Wi-Fi

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