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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellations made up to 7 days before arrival. For cancellations more than seven days will be charged a penalty equal to the first 2 days of stay. In the event of a reduction of up to 4 participants is not required any penalty. Besides the 4 will still require the payment of the agreed total.

Additional Terms and Conditions

It is required a deposit equal to 30% of the total reservation confirmations.

Additional Info:

For minors always request the presence of at least one adult.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23
Book more than 4 days in advance for Free Cancellation.
7.5
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Due to the Covid-19 pandemic, Il Castello Hostel is determined to protect the maximum health of its guests and staffs.
For this reason, we have implemented a security protocol that includes: entry of 1 person at a time for chek-in operations;sanitization of all rooms, bathrooms and common areas several times a day by vaporization of 0,5% hydrogen peroxide; use in some areas of the Air Purification System through Daikin Flash Streamer Technology to reduce any viruses present; sterilized keys by an ultra violet UVC light system that will be entrust to you; body temperature control with infrared no-touch medical thermometer before check-in and during the stay; special signs of the position to be kept at reception to maintain the safety distance; automatic shoe sanitization path at each entrance; free hand sanitizer gel for guests; must use the mask during the whole stay; daily cleaning and sanitization of the rooms and all common areas and also through the use of disinfectant germicidal sprays for the air; sanitizing of the bathrooms several times a day; sanitization of the entire air conditioning system; instruction of rules is present in the entire structure to be respected for the fight against coronavirus.

With your help, cooperation and understanding, we commit to keep IL CASTELLO Covid free, and make sure your stay is as pleasant as ever.



Il Castello Hostel Boutique
It consists of a spacious and bright HOSTEL with 6 bedrooms, including 1 bedroom Japanese-style, large entrance hall, large pink marble floor of Portugal, like the American bar counter, large room.
The finishes are luxurious and include parquet flooring, air conditioning and heating, 3 bathrooms, 2 with Jacuzzi, lift, large closets to the whole wall to the bedrooms plus a large walk-in closet for the master bedroom.
It provides a reception with a fax service ,and city maps.
72hrs cancellation policy
check in 12pm untill 7pm, check out 10:30am
Late Check-in after 7PM until 9PM: may apply penalties up 10 Euros per person.

For security reasons, we may preauthorize your credit card before arrival in order to confirm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 8.1

  • Location 9.1

  • Staff 7.6

  • Atmosphere 6.5

  • Cleanliness 7.1

  • Facilities 6.6


Latest Reviews

  • 10.0

    Superb

    14 Jan 2022
    Stayed here for almost a month, it was very comfortable, very clean.
    India, Female, 31-40
  • 9.7

    Superb

    08 Dec 2021
    No problem. Good location.
    Slovakia, Male, 25-30
  • 9.1

    Superb

    02 Aug 2021
    Hello All, My stay here was for a night. I opted for the private room here and it was worth 50 bucks for 2 people. The atmosphere was quite cool and the seating arrangement and music added to the flavor. Totally recommended!
    India, Male, 25-30
  • 7.1

    Very Good

    26 Oct 2021
    Rooms are clean and simple. No lockers or kitchen which was really frustrating.
    Australia, Male, 25-30
  • 7.1

    Very Good

    06 Aug 2021
    The staff was really helpful. But there were bedbugs in the beds.
    Netherlands, All Female Group, 18-24
  • 6.6

    Good

    11 May 2022
    You get what you pay, in this case the location. Do not have high exceptions for the inside and you won't be disappointed. The status of toilets and of bedlinen (with holes) denotes not much care. The building is old but a bit more investment in furniture could be worth. I found absurd for a hostel that there was no socket nor lamp next to each bed, so impossible to charge and keep the phone next to you at the same time, for example for the alarm. Not the best hostel ever, but overall good.
    Italy, Male, 31-40
  • 5.7

    Rating

    03 Aug 2021
    It wasn't a good experience. I'd booked the hostel for 2 nights, but then plans changed and I wouldn't stay the first night anymore. I messaged the hostel about that more than 3 days before check in time. They answered it was ok, so I thought they wouldn't charge for the first night. Getting to the hostel they made me pay for the night I didn't stay. Apparently the hostel is closing down and the owner couldn't care less about the guests' experience or the place itself. I do not recommend it.
    Brazil, Male, 31-40
  • 5.1

    Rating

    21 Nov 2021
    Pretty expensive for value. Worst part of all is the bed, as hard as a stone. Weird smell from the room too. Not the best staff neither. I should have been in another hostel during my stay...
    Spain, Male, 18-24
  • 2.0

    Rating

    23 Mar 2022
    Such a bad hostel. Bed bugs, dirty bathroom, smelly, and no place to hold your bags. Avoid avoid avoid
    USA, Male, 41+
  • 2.0

    Rating

    12 Mar 2022
    I wish I could give you a 0, but since that impossible I will give this place a 1. Even though I booked weeks in advance, we got turned away at the door because the hostel accidentally overbooked and missed our reservation. This was suspicious since the hostel had emailed me a week prior asking when I would be arriving. Despite being in contacted by the hotel itself, they pretended like they did not see our reservation in the system. Staff also handed the situation unprofessionally.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Wheelchair Friendly
Services
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Entertainment
  • Wi-Fi


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