Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Incentra Home Chelsea

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Incentra Home Chelsea is located in the Chelsea neighbourhood in New York City near the Fashion Institute of Technology, Madison Square Garden and the new Facebook offices. It is the ideal location if you are starting your new job, school or just relocating to the city. We are your economical choice for housing into the great city of New York from our home located on a quiet residential street. We offer five floors with a total of 7 bathrooms and 3 kitchens for your convenience. Book your room with us now or go to our sister property, Incentra Village Hotel if you are looking for a short term stay in studios with kitchenettes and private bathrooms.

Incentra Home Chelsea is a completely non-smoking environment with a back yard for guest use and quiet recreation. Privacy is ensured - no guest room telephones. Strong Wi-Fi throughout for all of your devices and a living room smart TV; no televisions in guest rooms.

Incentra Home Chelsea - Terms & Conditions

Reception: On request

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by credit cards or debit cards.
This property may pre-authorise your card before arrival.
3% service fee if pay with credit card
Taxes not included - 14.75%
Taxes not included - occupancy tax 3.50 USD per person per night
Taxes not included - cleaning and linen fee 60.00 USD per room per stay

Breakfast not included - 12.00 USD per person per day.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.6

  • Location 9.5

  • Staff 7.3

  • Atmosphere 7.5

  • Cleanliness 7.6

  • Facilities 7.4

Latest Reviews

  • 10.0


    19 Apr 2022
    I really have nothing but positive words to say about my dtay at Incentra Home Chelsea! I would most certainly stay here again and I would definitely recommend it to anyone looking for accommodation in NYC.
    South Africa, Female, 18-24
  • 8.9


    19 Nov 2021
    This is a nice place to stay. It's a very central location and really close to Penn station. It's good if you are going to spend most of your time outside the hostal. There arent many amenities but the staff was really nice.
    USA, Female, 25-30
  • 8.9


    26 Sep 2021
    Ver good place to stay. Nice accommodation and quiet place.
    Argentina, Male, 41+
  • 7.1

    Very Good

    18 Nov 2021
    There were quite a few broken things in our room, and the door was not a self locking kind.
    USA, Male, 25-30
  • 6.3


    08 Oct 2021
    Friendly staff, nice walking distance from great destinations. Beds were a little uncomfortable, but otherwise a good choice.
    USA, Male, 18-24
  • 6.0


    10 Dec 2021
    Incentra Home is not exactly a hostel, tho it has shared kitchen & bath, and is expensive for what you actually get. Each room has a double bed + couch, like a parlor. This feels nice, spacious, but overall the place is not very nice. It is super expensive for what it is. The walls are thin, there are constant noises (like machines, maybe water heater? Every time someone flushed our room thundered). Some guy, seemed homeless, was always in the 1st fl kitchen sleeping at the table. I felt unsafe.
    USA, Female, 41+
  • 6.0


    20 Sep 2021
    I can deal with the Spartan accomdations & the ultra small room. But I was put off that the room didn't even include a full blanket, nor even a top sheet. Nor did it help that there was no way to actually turn on the small table lamp.
    USA, Male, 41+
  • 5.7


    30 Dec 2021
    There was a additional charge for maintenance , this was not mentioned when booking.It was not value for money there are better accommodations options for solo travellers with heating facilities if you are going in winter. Thic doesn't have temperature control.
    India, Male, 31-40
  • 5.7


    26 Nov 2021
    This place was quite dirty. The bathrooms did not seem to be attended to. At one point, there was a pile of soiled sheets (ruined sheets) in the hallway for several hours. The guys who run it are nice enough but they could benefit from more help. Obviously, this is one of the cheapest private spaces you can find in the city, but it is not a place you want to spend any time at. I hate writing a bad review, but the current rating doesn't reflect the property.
    USA, Female, 25-30
  • 5.4


    08 Dec 2021
    The room o was in the furniture was broken. The bed (headboard) and the bottom of the dresser. Why is their an ADDITIONAL 54.00 taking from my card . This is illegal. I just notice this today sat dec 11, 2021. Also, their was INSUFFICIENT heat but it was resolved later that night. I left my jacket their and NO ONR has responded to me Re: my blue JEAN jacket.. Return my money and jacket if not I WILL SEE YOU IN COURT!!!!!
    USA, Female, 41+
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Dishwasher
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Express check-in / out
  • Laundry Facilities
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi