Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Incentra Home Chelsea

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Incentra Home Chelsea is located in the Chelsea neighbourhood in New York City near the Fashion Institute of Technology, Madison Square Garden and the new Facebook offices. It is the ideal location if you are starting your new job, school or just relocating to the city. We are your economical choice for housing into the great city of New York from our home located on a quiet residential street. We offer five floors with a total of 7 bathrooms and 3 kitchens for your convenience. Book your room with us now or go to our sister property, Incentra Village Hotel if you are looking for a short term stay in studios with kitchenettes and private bathrooms.

Incentra Home Chelsea is a completely non-smoking environment with a back yard for guest use and quiet recreation. Privacy is ensured - no guest room telephones. Strong Wi-Fi throughout for all of your devices and a living room smart TV; no televisions in guest rooms.

Incentra Home Chelsea - Terms & Conditions

Reception: On request

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by credit cards or debit cards.
This property may pre-authorise your card before arrival.
3% service fee if pay with credit card
Taxes not included - 14.75%
Taxes not included - occupancy tax 3.50 USD per person per night
Taxes not included - cleaning and linen fee 60.00 USD per room per stay

Breakfast not included - 12.00 USD per person per day.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 8.8

  • Location 9.4

  • Staff 6.8

  • Atmosphere 7.3

  • Cleanliness 6.9

  • Facilities 7.3

Latest Reviews

  • 10.0


    16 Jul 2021
    Great and nice
    USA, Male, 41+
  • 8.9


    26 Sep 2021
    Ver good place to stay. Nice accommodation and quiet place.
    Argentina, Male, 41+
  • 8.6


    16 Sep 2021
    Seemed perfect for us, block away from Penn Station, great area(Chelsea), cute place. There are just a couple things that I think people should be aware of before booking. Kind of confusing to find, an odd check in scenario, the kitchens are full of old food and smell. The bathrooms and halls are all updated and hipster. The main problem was the room. Our room, 3E, did not look as pictured. Very dark and the bed sloped down at the end to the ground. A bit overpriced $400 2 nights, but that’s NYC
    USA, Couple, 18-24
  • 8.6


    12 May 2021
    Definitely recommend, it was a perfect location, rooms were very secure and it was a great value for the money!! I would stay there again or recommend to a friend. There are lots of shared kitchens with tons of fridge space. Also several single lockable bathrooms. Free hi-speed WiFi. It wasn’t super quiet (you are in the city), but nothing earplugs couldn’t fix. Also no elevator so be ready to get those steps in!!
    USA, Female, 25-30
  • 8.3


    30 Jul 2021
    It was a relatively clean hostel, we didn’t have any issues with the stay, but at the time of checking in, they included extra cleaning fees that we were not aware of. They also said they didn’t receive a deposit that was paid through hostel world, so we literally had to pay an extra $160 which was very upsetting. The manager was no help at all. The staff were friendly and tried to help. But really for all that money anyone should aim for a better spot in the city.
    Chile, Mixed Group, 18-24
  • 8.0


    19 Jun 2021
    Good overall, but it was really hard to get ahold of any staff. I was able to check in without issue, but they never gave me wi-fi details (thankfully I figured it out) and the second day I was there, someone waited to check in for three hours and couldn't get ahold of anyone.
    USA, Female, 18-24
  • 6.3


    22 Jul 2021
    Great location. Building was a little dingy. Also smelled like pot.
    USA, Male, 25-30
  • 6.3


    16 Jul 2021
    I don't like leaving bad or even mediocre reviews of things, but this hostel needs to hire some more staff so that things run more efficiently. It is a nice facility but there needs to be a full-time staff member in the lobby because there were simply too many issues with the checkin process and cleanliness. This place has good potential but needs more help around the hostel!
    USA, Mixed Group, 18-24
  • 6.0


    20 Sep 2021
    I can deal with the Spartan accomdations & the ultra small room. But I was put off that the room didn't even include a full blanket, nor even a top sheet. Nor did it help that there was no way to actually turn on the small table lamp.
    USA, Male, 41+
  • 2.0


    16 Apr 2021
    -Check in process was bad, having to ring the bell for someone to let you in -I find out the room I picked was changed to a different room, which was smaller and had no window light vs the one I picked. It was right next to a bathroom and kitchen and was so noisy -there’s a 60$ cleaning and $10 linen fee on-top of booking -the bathroom was nasty, I was there for two days and someone peeed on the seat every time I was there. Hair all over the vanity. Obvi not COVID clean. -kitchen? Bad.
    USA, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Dishwasher
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Express check-in / out
  • Laundry Facilities
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi