Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

More than 7 days prior to arrival date - 40% of the total costs payable
Less than 7 days prior to arrival date the balance of the total cost payable
If any group or member of a group fails to comply with the terms of this agreement, the International Students House reserve the right to terminate the agreement at any time without prejudice.

Additional Terms and Conditions

A security deposit of £100 is required to cover and damage or theft of ISH property by members of the group. This is taken in the form of a credit card authorisation which will not be processed unless required.
A £10 deposit on each key is also required on arrival for each member of the group.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum age accepted is 14. Any student group under 18 years of age should also be accompanied by enough leaders (1 leader for every 10 to 15 students)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


International Students House

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

International Students House provides affordable and friendly accommodation in Central London. There are a range of room types from shared dorm rooms to private doubles. You’ll also receive a complimentary breakfast, a 2 for 1 bar voucher, and access to our on-site bar and free Wi-Fi.

International Students House is a charity dedicated to British and International Students in London. We provide a vibrant student centre based in zone one that is used by thousands of students that attend one of the many universities that are part of our International Partnership Scheme and over 600 residents that are housed in the affordable accommodation we offer.

ISH Bar provides a fun and friendly environment, serving food and drink at affordable prices. There are also regular free events, such as karaoke and quiz nights.

Bistro - Dine canteen style in our restaurant, which is based on the basement level. Open for breakfast, lunch and dinner. The restaurant offers low cost meals from £4.50 to student residents and guests.

International Students House is located in Central London - zone 1, within walking distance from Regent's Park and Oxford Circus. Regent's Park is one of the Royal Parks of London. It contains the London Zoo. Oxford Circus is the busy intersection of Oxford Street and Regent Street in the West End of London. Oxford Street offers an unrivaled shopping experience thanks to its exciting mix of high-street fashion and international brands.

Please keep in mind that as this is a student accommodation and music venue, there may be noise especially on the weekends

International Students House Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in is from 12:30 pm onwards
Check out is before 10:00 am.

Our accommodation is in two buildings that are five minutes’ walk from each other, they are Great Portland Street and Mary Trevelyan Hall.
Both check in and check out must be done at the reception at Great Portland Street even if your accommodation is in Mary Trevelyan Hall.

Payment upon arrival by cash, credit cards, debit cards. We do not accept Amex.

Please be advised that between the hours of 22:30 & 07:45 we can only accept cash payments.

This property may pre-authorise your card before arrival.

Taxes included.

Continental Breakfast included in private rooms only. Breakfast is not included the dormitories.

Reception opens from 7:45 to 22:30 weekdays and 8:00 to 22:30 weekends and Bank Holidays. And we have 24 hours security.
No curfew.
Non smoking.
Children under 18 are welcome to stay at International Students House but should be accompanied by an adult. ISH is unable to accept bookings for minors under 18 where no adults are present. Minors cannot stay in dormitories or shared rooms unless the whole room is booked in advance and an adult is travelling with them. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.2

  • Location 9.5

  • Staff 8.8

  • Atmosphere 7.7

  • Cleanliness 8.8

  • Facilities 8.2

Latest Reviews

  • 10.0


    20 Jan 2019
    One of the staff was incredibly helpful when my flight was delayed by 10 hours enabling me to check out later than normal and relax avoiding the need to spend all that time at the airport. Couldn’t think higher of the service.
    Australia, Male, 31-40
  • 10.0


    27 Dec 2018
    Fabulous. Right location for me.... Basic but ideal.
    England, Female, 41+
  • 9.7


    26 May 2019
    Great location. Private suites are ideal
    Ireland, Male, 31-40
  • 9.4


    15 Dec 2018
    A great, clean bedroom and good service for the best price I could find.
    England, Male, 25-30
  • 8.3


    01 Jan 2019
    Very nice, cheap and clean- however, there are and will be parties every Friday and Saturday night inside the hostel until 3AM, and you can hear all the noise quite clearly from your room, resulting in me not sleeping until three for two nights of my stay.
    USA, Male, 18-24
  • 7.1

    Very Good

    13 Dec 2018
    Location is great. Security is decent as corridors to rooms are only opened by key cards. Stayed on the first floor in a private room with en-suite. Room was fine but unfortunately located above their Functions room which hosted a Band one night and a Salsa night the quite noisy. But only a 10-15 min walk to Oxford Street and you are right beside the Tube Statioj, so you are paying for convenience and location.
    Ireland, Male, 41+
  • 5.7


    24 May 2019
    I had a room in the basement, next to my room there was a housekeeping room and the cleanders spent hours in the morning and throught the day, sitting in the room and talking very loudly. They also smashed the doors loudly, not considering anyone who could be sleeping around. Next to the hostel, there was also a club next door, so in the night there was very loud bass sound in my room, I could even hear it through my earplugs. The room itself was very small, but it was super clean.
    Poland, Female, 31-40
  • 5.7


    25 Nov 2018
    I stayed on the 5th floor, in n single room. The floor smells like cat pee, the walls in the room were quite dirty and the carpet was definitely somewhere you would not want to take your shoes off. The bedding was clean but a mattress had springs that felt like they were going to poke out of it, and the pipes vibrated in the rooms around me, so between the mattress poking me, and the pipes vibrating everytime people turned on the water, I barely slept. I would spend an extra $20 and get a hotel
    USA, Female, 31-40
  • 5.1


    10 May 2019
    Ceiling plaster comes loose, holes in the wall, mold in rooms and mold in refrigerator, dead bed bugs or insects!
    Netherlands, Female, 31-40
  • 2.6


    27 Dec 2018
    Horrible, terrible and disgusting. 1. We found a chunk of hair on our replaced bedsheets almost everyday. Those strands of hair were quite long and curly. We suspect those are mixed of asian pubic hair and hair of blonde ladies. 2. There is no lift to second floor and no one to help, so we have to carry our luggage up the atair. 3. Noisy plumbing contractors who spoke Mexican loudly and at times signing in early morning that woke us up. So annoying. 4. The lockers are so small for my luggage
    Malaysia, All Male Group, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Card Phones
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
  • Wi-Fi