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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

More than 7 days prior to arrival date - 40% of the total costs payable
Less than 7 days prior to arrival date the balance of the total cost payable
If any group or member of a group fails to comply with the terms of this agreement, the International Students House reserve the right to terminate the agreement at any time without prejudice.

Additional Terms and Conditions

A security deposit of £100 is required to cover and damage or theft of ISH property by members of the group. This is taken in the form of a credit card authorisation which will not be processed unless required.
A £10 deposit on each key is also required on arrival for each member of the group.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum age accepted is 14. Any student group under 18 years of age should also be accompanied by enough leaders (1 leader for every 10 to 15 students)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

International Students House

Book more than 7 days in advance for Free Cancellation.
8.5
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

International Students House provides affordable and friendly accommodation in Central London. There are a range of room types from shared dorm rooms to private doubles. You’ll also receive a complimentary breakfast, a 2 for 1 bar voucher, and access to our on-site bar and free Wi-Fi.

International Students House is a charity dedicated to British and International Students in London. We provide a vibrant student centre based in zone one that is used by thousands of students that attend one of the many universities that are part of our International Partnership Scheme and over 600 residents that are housed in the affordable accommodation we offer.

ISH Bar provides a fun and friendly environment, serving food and drink at affordable prices. There are also regular free events, such as karaoke and quiz nights.

Bistro - Dine canteen style in our restaurant, which is based on the basement level. Open for breakfast, lunch and dinner. The restaurant offers low cost meals from £4.50 to student residents and guests.

International Students House is located in Central London - zone 1, within walking distance from Regent's Park and Oxford Circus. Regent's Park is one of the Royal Parks of London. It contains the London Zoo. Oxford Circus is the busy intersection of Oxford Street and Regent Street in the West End of London. Oxford Street offers an unrivaled shopping experience thanks to its exciting mix of high-street fashion and international brands.

Please keep in mind that as this is a student accommodation and music venue, there may be noise especially on the weekends

International Students House Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in is from 12:30 pm onwards
Check out is before 10:00 am.

Our accommodation is in two buildings that are five minutes’ walk from each other, they are Great Portland Street and Mary Trevelyan Hall.
Both check in and check out must be done at the reception at Great Portland Street even if your accommodation is in Mary Trevelyan Hall.

Payment upon arrival by cash, credit cards, debit cards. We do not accept Amex.

Please be advised that between the hours of 22:30 & 07:45 we can only accept cash payments.

This property may pre-authorise your card before arrival.

Taxes included.

Continental Breakfast included in private rooms only. Breakfast is not included the dormitories.

General:
Reception opens from 7:45 to 22:30 weekdays and 8:00 to 22:30 weekends and Bank Holidays. And we have 24 hours security.
No curfew.
Non smoking.
Children under 18 are welcome to stay at International Students House but should be accompanied by an adult. ISH is unable to accept bookings for minors under 18 where no adults are present. Minors cannot stay in dormitories or shared rooms unless the whole room is booked in advance and an adult is travelling with them. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 9.5

  • Location 9.6

  • Staff 9.3

  • Atmosphere 7.3

  • Cleanliness 8.8

  • Facilities 7.5


Latest Reviews

  • 10.0

    Superb

    20 Oct 2019
    My stay at ISH was very good despite current construction going on as the property continues to be renovated. My room w private bthrm was very basic (no toiletries) but very clean. You pay for the convenience of the location, (across the street there is 24/7 tesco express, subway, restaurants/pubs/grocery open late, safety as streets are well lit), included breakfast (4 items credit per day) and 24/7 reception. All staff during the day were very welcoming especially Endrit.
    USA, Female, 31-40
  • 9.7

    Superb

    26 May 2019
    Great location. Private suites are ideal
    Ireland, Male, 31-40
  • 9.4

    Superb

    16 Oct 2019
    Having had no sleep at a cheaper hostel next to a railway station I was delighted with the quiet and orderly ISH where I got two good nights’ sleep! Exceptionally clean with professional helpful staff. Breakfast on the first day includied various non-meat non-dairy options such as porridge. Second day these were all missing - eek! - but a staff member arranged for me to breakfast with the students downstairs where a full selection was available.
    Wales, Male, 41+
  • 9.4

    Superb

    23 Aug 2019
    Placed in great location IMO (A walking distance from Oxford Street, Leicester Square, etc) and a step from Portland Underground Station). In addition to that, the rooms for one person have good furniture, and the worst thing about them is the inability to open the windows
    Israel, Male, 25-30
  • 9.1

    Superb

    08 Oct 2019
    Great security. There was about 7 long hairs around the room, and cleanliness is no1 basic thing I'd expected. But apart from the hairs it seemed very clean. Was only one big towel. A small hand towel would of been useful. Even in places like this, hotel size soap and shampoo would be nice as travelers rarely carry them. Room very small and no TV etc, but that was all as advertised and the price reflects
    England, Male, 25-30
  • 8.0

    Fabulous

    05 Oct 2019
    Great location, close to the tube station, shops and is a nice area. There was no soap in the bathroom to even wash your hands with when done with the loo which was annoying but the receptionist gave us some small bottles of shampoo. The room (room 16 or 15) needs a spruce up, a lick of paint, bit used and abused that room. The bit that annoyed me the most was the night we stayed there was a party night going on that noone told us about till 3am, was so loud and got no sleep. You need to specify
    England, Mixed Group, 25-30
  • 7.4

    Very Good

    26 Oct 2019
    It was clean and practical. The mattress was so thin I could feel every lump and spring . I had to sleep on top of my duvet to get some padding to avoid bruising my hips. For some reason there were no curtains in my room so I was woken up by the light. For £70 all I wanted was somewhere to sleep. And the bed was impossible to sleep in.
    England, Female, 31-40
  • 7.1

    Very Good

    27 Jul 2019
    This place is more of a 6.5, not its rating of 8.5. There was no soap in the rooms and no ventilation as windows hardly opened. Reception staff were good but the breakfast was confusing. You only get a certain amount of $ credit, so it's not like a normal breakfast where you choose however much of which food you want. Additionally, the breakfast staff were confused about the policy; we were told different things by different people about whether we got to adjacent bar or the basement cafeteria.
    USA, Female, 25-30
  • 5.7

    Rating

    24 May 2019
    I had a room in the basement, next to my room there was a housekeeping room and the cleanders spent hours in the morning and throught the day, sitting in the room and talking very loudly. They also smashed the doors loudly, not considering anyone who could be sleeping around. Next to the hostel, there was also a club next door, so in the night there was very loud bass sound in my room, I could even hear it through my earplugs. The room itself was very small, but it was super clean.
    Poland, Female, 31-40
  • 5.1

    Rating

    10 May 2019
    Ceiling plaster comes loose, holes in the wall, mold in rooms and mold in refrigerator, dead bed bugs or insects!
    Netherlands, Female, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Card Phones
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
Entertainment
  • Wi-Fi


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