Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intra Muros Boutique Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Intra Muros Boutique Hostel, a family run hostel with a friendly and welcoming atmosphere, is the ideal place to stay while visiting Heraklion. Our own travel experience has taught us a lot, and helped us build this hostel from scratch, into what we believe the modern traveller wants! If you stay with us, we promise we will show you the true Heraklion!

Our guests are welcome to relax after a tiring day in our spacious veranda, that offers views to the city, cook and share a meal in our fully equipped kitchen, or socialise in our indoor and outdoor common areas and lounges. Free internet is available throughout the property, as well as instruments for impromptu jamming sessions, board games, and book exchange. It’s the perfect place for those who want to get to meet other travellers in a home away from home environment.

All dorms are spacious and bright, and equipped with air conditioning. Bunk beds are equipped with linens, towels, privacy curtains, power sockets, reading lights, and individual lockers.

Intra Muros Boutique Hostel policies & conditions;

Cancellation policy: 3 days before arrival.

Check in from 14:00 to 00:00 .
Check out from 08:00 to 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

No curfew.
We do not accept customers younger than 12 years of age.
Non smoking.
Reception 08.00 – 00.00 (Summer)
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 8.8

  • Location 9.0

  • Staff 9.6

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    15 Aug 2019
    I absolutely loved this place so much! Located about a 10 minute walk from the centre, the location was perfect. I felt so safe being a girl travelling by myself and the staff were awesome and so willing to help out. I also met the best people and everyone was so friendly and down for a chat. The rooftop was so cute and Crete was absolutely beautiful. Would definitely come here again!
    Australia, Female, 18-24
  • 10.0


    08 Aug 2019
    Great rooftop for socializing. Clean rooms with ac. Good bathrooms too
    USA, Female, 25-30
  • 10.0


    05 Aug 2019
    Located in a great spot, this hostel is ideal for a few nights in Heraklion. It was very clean and comfortable. The staff were very helpful and welcoming. I would definitely stay here again!
    Canada, Female, 18-24
  • 9.7


    20 Aug 2019
    Stayed here with a friend, and found it a lovely hostel, near bus stops and the main roads. The facilities were clean and worked, the beds were soft and the rooms had air con and lockers. The roof top was good to enjoy some wine and baklava. The staff were helpful and pleasant. I'd stay here again
    England, Male, 18-24
  • 9.4


    20 Aug 2019
    Hector and Jason were very helpful and kind.
    USA, Female, 41+
  • 9.4


    01 Aug 2019
    Great hostel, the 3 brothers are very friendly and helpful! The rooms are super clean, the kitchen is quite big & there is also a rooftop to chill ... Would definitely recommend it for a solo traveller :)
    Morocco, Female, 18-24
  • 8.6


    10 Aug 2019
    Perfect for a stopover!
    Australia, Female, 18-24
  • 7.1

    Very Good

    20 Aug 2019
    There is absolutely no security here - be aware of that. There is a locker provided and they have locks, but there is no lock at the doors or front door. The bathrooms were okay, as long as you were the first to use them. Kind of crowded and the floors were always very wet. The bed was very hard but it was nice to have a privacy curtain. WiFi was great. Location is great - 5 min walk to shops. Staff were very sweet and helpful.
    USA, Female, 25-30
  • 7.1

    Very Good

    17 Aug 2019
    I know the hostel has CCTV outside entrances, although that doesn’t stop crimes or people entry the building and bedrooms during the day which don’t have locks. Each room should have a lock so you feel secure when you sleep or even nap during the day. I want to know that only the people who can enter my room are those who are staying there. They have lockers for your belongings, but I’m more concerned about my own personal safety. The rest of the stay was nice. Staff were friendly.
    Australia, Female, 25-30
  • 3.1


    20 Aug 2019
    Awful experience. We checked in after 11 pm and the guy was totally unhelpful - did not offer assistance with arranging transportation to the port/airport and did not tell us the hostel policies, ex: we did not know they offered towels/blankets. The single stall toilets were full of graffiti. The gender bathrooms were too small and ill equipped - nowhere to put your belongings, broken shower nozzle, and wobbly sink. The door to the bathroom opened so you could see the person in the first shower.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room