Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intra Muros Hostel

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Intra Muros Boutique Hostel, a family run hostel with a friendly and welcoming atmosphere, is the ideal place to stay while visiting Heraklion. Our own travel experience has taught us a lot, and helped us build this hostel from scratch, into what we believe the modern traveller wants! If you stay with us, we promise we will show you the true Heraklion!

Our guests are welcome to relax after a tiring day in our spacious veranda, that offers views to the city, cook and share a meal in our fully equipped kitchen, or socialise in our indoor and outdoor common areas and lounges. Free internet is available throughout the property, as well as instruments for impromptu jamming sessions, board games, and book exchange. It’s the perfect place for those who want to get to meet other travellers in a home away from home environment.

All dorms are spacious and bright, and equipped with air conditioning. Bunk beds are equipped with linens, towels, privacy curtains, power sockets, reading lights, and individual lockers.

Intra Muros Boutique Hostel policies & conditions;

Cancellation policy: 3 days before arrival.

Check in from 14:00 to 00:00 .
Check out from 08:00 to 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

No curfew.
We do not accept customers younger than 12 years of age.
Non smoking.
Reception 08.00 – 00.00 (Summer) 11.00 - 19.00 (Winter)
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.1

  • Location 8.8

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 7.5

  • Facilities 7.9

Latest Reviews

  • 10.0


    09 Oct 2021
    Great hostel, cool staff, Hector and Theo are fantastic and so friendly. Theo plays guitar like nonman i've seen before and I play good too, so believe you me ;) Ask him to play something for you. Overall, nice clean beds, good location, the rooftoop for hanging out is the perfect chillout place just dor socializing and hanging out. I had the best time.
    Serbia, Male, 31-40
  • 10.0


    03 Aug 2021
    Well located and very friendly staff.
    Argentina, Male, 31-40
  • 9.1


    12 Oct 2021
    Nice hostel not far from the city center. A bit quiet when I was there, but the staff was friendly. Could be cleaner, especially in the bathrooms, but the facilities were otherwise good and the rooftop was very nice. Also, watch your head in the stairs and in the bathrooms, the ceilings are low!
    USA, Male, 25-30
  • 8.9


    02 Aug 2021
    Although my stay at this hostel was a good one, my initial impression was not good. When I arrived at 4:30pm there were no workers at all to greet me or check me in. Instead, other guests there tried to help me out. I was given the owner’s (I assume) phone number, named H***r. He told me that usually in that time no one is there but to take the room and whichever bed I wanted. Outside of that weirdness it was a good stay. Comfortable bed and clean hostel.
    USA, Female, 31-40
  • 7.4

    Very Good

    20 Aug 2021
    This is not a bad hostel but I don't think it's great value for money. The rooftop is nice although better management is needed (at times it just felt to me that there was somewhat a vibe of neglect). Guests and staff are cool and the highlight for me has to be Theo who was super friendly, a great source of information and also a great lira musician. If I ever decided to come back to Heraklion in the hostel, he's the sole reason I'd do so.
    Malta, Male, 31-40
  • 7.1

    Very Good

    20 Oct 2021
    Decent hostel, friendly staff, quite good common areas with board games and musical instruments, room was fairly basic but ok, location quite good.
    England, Male, 41+
  • 6.6


    11 Sep 2021
    I had bed bugs in my bed. Worst hostel experience in my life and I've been to many! I left really early in the am before anyone was in the reception, so I left a note that I found bed bugs and my phone number. Never heard a word from them... The bugs were big, so they must have been there for a while already. Another friend who stayed here said she was fine though
    Germany, Female, 25-30
  • 6.0


    24 Aug 2021
    The building itself is lovely and well located, rooftop is also great. The bathrooms are gross though and never have toilet paper—their cleaning lady realllllly doesn’t give a s**t. My first day here there was a guy jerking off in the open—the staff made him sleep on the roof but they really should have thrown him out. There are nice people here but there are also creeps, for sure. Kitchen is fine but needs more pots and pans.
    USA, Female, 25-30
  • 4.3


    26 Aug 2021
    Absolutely no value for the price. The place is not clean, I never saw anyone changing any bin during my 3 days, especially in the bathrooms and with the current situation it was less than ideal. The guys at the reception are nice but honestly on the 3 simple questions I had they were not helpful. The last morning 3 guys, drunk and high were screaming and fighting in front of the rooms in the common areas since 5 am and no one intervene to make them stop. Definitely not recommended
    Italy, Couple, 31-40
  • 2.0


    14 Sep 2021
    Bedbugs!!! Do not stay here!!! We were all covered in bites and the beds were super dirty!
    Canada, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room