Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intra Muros Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Intra Muros Boutique Hostel, a family run hostel with a friendly and welcoming atmosphere, is the ideal place to stay while visiting Heraklion. Our own travel experience has taught us a lot, and helped us build this hostel from scratch, into what we believe the modern traveller wants! If you stay with us, we promise we will show you the true Heraklion!

Our guests are welcome to relax after a tiring day in our spacious veranda, that offers views to the city, cook and share a meal in our fully equipped kitchen, or socialise in our indoor and outdoor common areas and lounges. Free internet is available throughout the property, as well as instruments for impromptu jamming sessions, board games, and book exchange. It’s the perfect place for those who want to get to meet other travellers in a home away from home environment.

All dorms are spacious and bright, and equipped with air conditioning. Bunk beds are equipped with linens, towels, privacy curtains, power sockets, reading lights, and individual lockers.

Intra Muros Boutique Hostel policies & conditions;

Cancellation policy: 3 days before arrival.

Check in from 14:00 to 00:00 .
Check out from 08:00 to 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

No curfew.
We do not accept customers younger than 12 years of age.
Non smoking.
Reception 08.00 – 00.00 (Summer) 11.00 - 19.00 (Winter)
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.1

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    30 Aug 2020
    Really nice hostel with lovely staff and a gorgeous roof, would 100% recommend.
    England, Female, 18-24
  • 10.0


    14 Aug 2020
    I had a great time in the hostel! Great atmosphere, service, cleanliness, the guys in the reception were super friendly. I will definitely come back!
    Brazil, Male, 31-40
  • 10.0


    11 Aug 2020
    Lovely hostel. Design and decor beautiful. Friendly staff and we met some really nice travellers. Had a great time. Room was maybe a little bit too hot.
    England, Male, 18-24
  • 10.0


    30 Jul 2020
    I only stayed here for one night but from the moment I got off the bus from Chania until I boarded the ferry, they provided me with everything I needed. From directions to the place to taxi phone numbers and excellent suggestions for local eatery, Hector was very helpful, patient and spoke several languages. This is a very clean and friendly place, not to mention the location. Would definitely stay here again.
    Canada, Female, 31-40
  • 9.7


    12 Aug 2020
    Such an amazing hostel for my first time staying in one. The staff were very helpful and nice. Beds and rooms were clean. Loved the roof top, amazing views!
    England, Female, 18-24
  • 9.4


    12 Aug 2020
    Nice hostel at the edge of the city centre, with very helpfull staff.
    Czech Republic, Male, 25-30
  • 9.1


    29 Jul 2020
    Had a great stay here. Ideal location and great rooftop area to socialise and meet other travellers. Hector on reception was fantastic!
    England, Male, 18-24
  • 8.9


    23 Aug 2020
    Perfectly situated in a quiet area very close to the centre of the city. Helpful staff and clean facilities. I passed through Heraklion a number of times and would definitely recommend this place.
    England, Male, 41+
  • 8.6


    26 Aug 2020
    Jonas and his brother are the nicest and very helpful too. Very nice hostel close to the city centre but not in the busiest part. Recommended
    Germany, Couple, 25-30
  • 8.3


    18 Aug 2020
    Decent place reasonably central in Heraklion. Didn't have much of a social vibe though when I stayed there just for 1 night, no one on the rooftop deck and just a couple people outside. I think it was COVID making things quieter. Room was clean, shower had good heat/pressure.
    Canada, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room