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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Intra Muros Hostel

Book more than 14 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Intra Muros Boutique Hostel, a family run hostel with a friendly and welcoming atmosphere, is the ideal place to stay while visiting Heraklion. Our own travel experience has taught us a lot, and helped us build this hostel from scratch, into what we believe the modern traveller wants! If you stay with us, we promise we will show you the true Heraklion!

Our guests are welcome to relax after a tiring day in our spacious veranda, that offers views to the city, cook and share a meal in our fully equipped kitchen, or socialise in our indoor and outdoor common areas and lounges. Free internet is available throughout the property, as well as instruments for impromptu jamming sessions, board games, and book exchange. It’s the perfect place for those who want to get to meet other travellers in a home away from home environment.

All dorms are spacious and bright, and equipped with air conditioning. Bunk beds are equipped with linens, towels, privacy curtains, power sockets, reading lights, and individual lockers.

Intra Muros Boutique Hostel policies & conditions;

Cancellation policy: 3 days before arrival.

Check in from 14:00 to 00:00 .
Check out from 08:00 to 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

General;
No curfew.
We do not accept customers younger than 12 years of age.
Non smoking.
Reception 08.00 – 00.00 (Summer) 11.00 - 19.00 (Winter)
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.7

  • Location 9.1

  • Staff 9.3

  • Atmosphere 8.4

  • Cleanliness 9.0

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    03 Jun 2020
    Probably the best hostel I've ever stayed in! The property is beautiful and located in an ideal area in the city center. The staff are friendly and accommodating, and will help you with any questions or requests you may have. The place is clean, has a big and well resourced kitchen, and a lovely chill out area on the rooftop. Dorms have ample space and comfortable beds, each one equipped with its own light, shelf, and power socket. Bonus points for the bed curtains which guarantee privacy!
    USA, Male, 25-30
  • 10.0

    Superb

    03 Jun 2020
    This was my second time at Intra Muros Hostel. My first time was so great that I decided to come back to Heraklion specifically to stay here! Everything is great at Intra Muros, the bed is comfortable and spacious, the showers and bathrooms are clean, and the staff is beyond amazing, they go out of their way to commodity you and make you feel welcome.The Hostel is located in the most interesting neighbourhood of the old town, near everything you're going to need or want to see during your stay.
    Germany, Female, 18-24
  • 10.0

    Superb

    01 Jun 2020
    A very special experience. I had low expectations due to the low prices, but was very positively surprised! The front desk guys were extremely helpful and friendly. The 4 bed room was so unique, with a very small terrace with a view of the city, and lights, plugs, and curtains in every bed. The location was excellent. Right in the heart of the city, yet in a beautiful and quiet area that allowed you to get a good night’s sleep in what is a very lively town, especially at night!
    Spain, Male, 25-30
  • 10.0

    Superb

    01 Jun 2020
    A very special experience. I had low expectations due to the low prices, but was very positively surprised! The front desk guys were extremely helpful and friendly. The 4 bed room was so unique, with a very small terrace with a view of the city, and lights, plugs, and curtains in every bed. The location was excellent. Right in the heart of the city, yet in a beautiful and quiet area that allowed you to get a good night’s sleep in what is a very lively town, especially at night!
    Portugal, Female, 25-30
  • 10.0

    Superb

    28 Oct 2019
    The best hostel i’ve stayed in! So clean, with a great staff, great accommodations, and a great place to meet other travels and be social. I had a blast here and knew everyday after my travels I would have somewhere awesome to go back to!
    USA, Male, 18-24
  • 10.0

    Superb

    27 Oct 2019
    Great hostel in the centre of Heraklion! Knowledgable staff, friendly guests, fully equipped kitchen, very chill atmosphere, super clean rooms and bathrooms! I met wonderful people here and we ended up exploring the south part of the island together. I strongly recommend it, and I'll definitely be back! Thank you Apollo, Jason & Hector for a great stay, and save me a bed for next summer :)
    Luxembourg, Male, 25-30
  • 10.0

    Superb

    12 Oct 2019
    I only stayed one night but I felt it was very clean and staff was very friendly.
    USA, Female, 31-40
  • 9.4

    Superb

    28 Jun 2020
    Single man at 38 travelled alone for job and vacations. i have stayed at several hostels around the globe, definitely the best hostel beds i have seen. I was alone at my 4 beds room , cause of coronovirus the hostel was almost empty so each customer had his/her room alone. Great friendly staff, very close to center.
    Greece, Male, 31-40
  • 3.4

    Rating

    08 Mar 2020
    This was probably my least positive experience that I've had in a hostel so far. The facilities were quite poor, and the atmosphere was atrocious. The shower did not work right, the place was not secure, and one of the other guests in my room loudly pleasured himself until quite late in the evening each night. For many hours in the day, the staff was completely absent.
    USA, Male, 25-30
  • 3.1

    Rating

    14 Oct 2019
    BED BUGS!! Bed bugs in 2 dorm rooms & 3 beds. I stayed for one night & was woken up at 12 am itching all over my body and face. After inspecting the bed, I found one large bed bug and let staff know. He offered no solution other than to call a different hotel (didn't offer suggestions) or for me to sleep on the roof. He kicked me out of the hostel (I was of course freaking out) and a girl intervened so he didn't. Slept in another room & woke up at 4 am bitten all over again. Horrible, don't stay
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
Services
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Games Room


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