Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intra Muros Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Intra Muros Boutique Hostel, a family run hostel with a friendly and welcoming atmosphere, is the ideal place to stay while visiting Heraklion. Our own travel experience has taught us a lot, and helped us build this hostel from scratch, into what we believe the modern traveller wants! If you stay with us, we promise we will show you the true Heraklion!

Our guests are welcome to relax after a tiring day in our spacious veranda, that offers views to the city, cook and share a meal in our fully equipped kitchen, or socialise in our indoor and outdoor common areas and lounges. Free internet is available throughout the property, as well as instruments for impromptu jamming sessions, board games, and book exchange. It’s the perfect place for those who want to get to meet other travellers in a home away from home environment.

All dorms are spacious and bright, and equipped with air conditioning. Bunk beds are equipped with linens, towels, privacy curtains, power sockets, reading lights, and individual lockers.

Intra Muros Boutique Hostel policies & conditions;

Cancellation policy: 3 days before arrival.

Check in from 14:00 to 00:00 .
Check out from 08:00 to 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

No curfew.
We do not accept customers younger than 12 years of age.
Non smoking.
Reception 08.00 – 00.00 (Summer) 11.00 - 19.00 (Winter)
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    21 Jun 2022
    Friendly staff and great location! Very clean, had a air con in the room and was appears to be a well looked after hostel.
    Australia, Female, 25-30
  • 10.0


    23 Apr 2022
    Great hostel! Feels like home
    Germany, Female, 18-24
  • 10.0


    16 Feb 2022
    Hector is a great host and knows everything about Heraklion. The hostel itself was renovated just days ago so everything is brand new and clean. The mattresses are better than 5 star hotels. A real gem in Heraklion and one of my favorite hostels ever!
    Luxembourg, Female, 41+
  • 10.0


    16 Feb 2022
    Best hostel I’ve ever been too! Can’t recommend it enough. Everything in the hostel was new, I was one of the first people in after a complete renovation. Particularly loved the rooftop chill area, great spot to meet fellow travelers and exchange stories and tips. Thank you Intra Muros team for an amazing stay!
    France, Male, 25-30
  • 10.0


    16 Feb 2022
    Great little hostel recently renovated in a cool central neighborhood! Clean organized with nice common spaces easy to meet other guests
    Italy, Male, 25-30
  • 10.0


    16 Feb 2022
    10/10 location, rooftop and facilities, super nice staff, clean and spacious rooms and common areas. The hostel looks brand new as it was recently renovated and the location is great: close to the center but in a quiet street so you can get a good night's sleep - the bed was really comfortable too! All in all the perfect stay in Heraklion
    Germany, Male, 25-30
  • 10.0


    16 Feb 2022
    Intra Muros was an excellent choice for me! The location of the hostel is very convenient, since it is less than 5 minutes away from bus stops and it is in the centre of Heraklion, very close to everything you must see and do in the city. It is newly renovated, so everything was spotless and in an excellent condition, and the staff is very friendly and helpful. I would definitely recommend it and I’d love to stay there again!
    USA, Female, 25-30
  • 9.1


    14 Jun 2022
    Great location in the center, near the port. Friendly staff and guests. However, me and my friend have noticed that the rooms were not properly cleaned, because when we arrived there was a t-shirt and a pack of cookies on top of the lockers which remained there throughout the whole duration of our stay, even after the staff cleaned our room since there were new guests coming in. Besides this, we had an overall good experience!
    Georgia, Female, 25-30
  • 9.1


    13 Jun 2022
    Had a lovely stay! Friendly staff and a relaxed atmosphere. Main complaint is probably that the curtain on the bed was very flimsy and thin, which didn’t feel super private.
    Australia, Female, 25-30
  • 9.1


    11 May 2022
    Very easy to get to from the port, and easy access to the center. super clean amenities. Would recommend!
    Canada, Male, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room