Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intro Hostels Cusco

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Intro serves you as your introduction to Cusco. It´s known for been a real social place (activities and layout helps) but chill out too. In our converted 300 years old mansion, we emphasize a Social experience but where you can also have a good sleep (bar closes at 11pm).

We are located in the Historic Center of Cusco, just blocks from the Main Square and really close to everything this astonishing city has to offer.

We offer:
- Free Breakfast
- Free Hot Coca Drinks 24/7
- Free WIFI
- Free Computer for Guest Use
- Free City Maps
- Bar / restaurant
- Night Activities
- In site Travel Agency
- Fire Pit for cold nights
- Pool Table
- Outdoor Terrace
- 24/7 Front Desk
- Transfers from and to the airport (additional cost)
- Free Lockers to charge electronic devices
- Free Lockers in the Dorms
- Free short term storage

Please note :
We have a 72 hour cancellation policy.

Payment accepted on arrival:
CASH ONLY. We only accept payments in US dollars or Peruvian Soles.

Check-in : 3 pm.
Check -out : 12 am.

Breakfast included.
Taxes included.
Impuesto General a la Venta ( I.G.V.) no incluido (It is a tax applied only to peruvian travelers)

No pets allowed.
No outside alcoholic drinks allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.7

  • Cleanliness 9.2

  • Facilities 9.7

Latest Reviews

  • 10.0


    08 Aug 2021
    Intro Hostels Cusco is an amazing hostel, I stayed here for about a week because I felt at home here. The staff were so accommodating and helpful that I didn't want to go anywhere else. Freddi, Luis & Luz helped make this place amazing, I would recommend this to anyone that wants to stay in Cusco. Chill laidback atmosphere. A++++
    Canada, Female, 31-40
  • 10.0


    28 Jul 2021
    Freddie and the whole staff were an absolute delight! The place was very clean and tidy and perfectly relaxing
    USA, Female, 18-24
  • 9.7


    28 Aug 2021
    Luis and Nikolas were great. The rooms were clean and the vibe was good. It was quiet when I went but the restaurant was still open with good food and prices. Definitely recommend
    USA, Male, 31-40
  • 9.7


    21 Feb 2020
    Stayed 4 nights. Private room was spacious but had to go upstairs for bathroom. Basic breakfast, daily dinner specials. Not many people so very quiet. Someone was always cleaning 😀
    USA, Female, 41+
  • 9.4


    04 Feb 2020
    Great and helpful staff (Rubin was so wonderful and welcoming!) fantastic quart yard; we only stayed one night on either side of Aguas Calientes, but they have some amazing day trip options and will help with planning like other well connected hostels. Room was basic, but charming and clean. Have to walk a bit to one of three bathrooms off the courtyard, and no water from 10pm-3am, but I think that was because of local street construction while we were visiting....
    USA, Couple, 41+
  • 9.4


    10 Jan 2020
    Really cute little hostel, well positioned bout 5 mins walk from the main square/gringo alley etc. Stayed in a private room which was basic but well decorated and had a comfy mattress. The bar is decent, but the pool table has a funny old run on it!
    England, Couple, 25-30
  • 9.1


    04 Oct 2021
    We had the best time at intro! The staff were so kind and friendly. The accommodations were perfect for what we needed. And they took good care of us and offered lots of water and coca tea when Cusco altitude got the best of us. Highly recommend and would absolutely return!
    USA, Female, 25-30
  • 8.6


    04 Mar 2020
    If you’re looking for a nice cheap and chill hostel this is the one for you. Despite the staffs best effort to get people to socialise the atmosphere was lacking. I stayed in a 6 bed dorm for 2 days on my own. This was find for me as I was using it as vase before and after doing a 4 day trek. The hostel is very secure it has big lockers in rooms and lockers with charging ports. The staff were lovely and really helpful. My only one issue was the shower facilities as they were occasionally dirty
    England, Female, 18-24
  • 8.6


    07 Feb 2020
    very helpful staff, the breakfast can improve, and the bed very comfy.
    Italy, Male, 41+
  • 6.9


    17 Feb 2020
    The staff were really nice and helpful along with a good breakfast and comfortable beds. However the communal space was constantly filled with people smoking. They turn off the water from 10 at night so cleaning teeth/washing hands after this time becomes difficult. There were also no curtains in the room so you wake up when the sunrises. Showers were cold most of the time.
    England, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Common Room
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table