Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intro Hostels Cusco

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Intro serves you as your introduction to Cusco. It´s known for been a real social place (activities and layout helps) but chill out too. In our converted 300 years old mansion, we emphasize a Social experience but where you can also have a good sleep (bar closes at 11pm).

We are located in the Historic Center of Cusco, just blocks from the Main Square and really close to everything this astonishing city has to offer.

We offer:
- Free Breakfast
- Free Hot Coca Drinks 24/7
- Free WIFI
- Free Computer for Guest Use
- Free City Maps
- Bar / restaurant
- Night Activities
- In site Travel Agency
- Fire Pit for cold nights
- Pool Table
- Outdoor Terrace
- 24/7 Front Desk
- Transfers from and to the airport (additional cost)
- Free Lockers to charge electronic devices
- Free Lockers in the Dorms
- Free short term storage

Please note :
We have a 72 hour cancellation policy.

Payment accepted on arrival:
CASH ONLY. We only accept payments in US dollars or Peruvian Soles.

Check-in : 3 pm.
Check -out : 12 am.

Breakfast included.
Taxes included.
Impuesto General a la Venta ( I.G.V.) no incluido (It is a tax applied only to peruvian travelers)

No pets allowed.
No outside alcoholic drinks allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.2

  • Staff 9.3

  • Atmosphere 8.6

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    30 Aug 2019
    This hostel is a great place. Luis is very helpful and the ladies always keep the hostel clean. They have these blankets that are like magic when it comes to keeping you warm. If you are not comfortable with staying in a mixed dorm then spring for a private room. It was worth it.
    USA, Female, 25-30
  • 10.0


    30 Aug 2019
    Lovely small hostel. Good location and very secure. Really nice breakfast in the morning with a wide variety of cereal's. Rooms are amazing! Better than some of the hotels in Cusco.
    Germany, Male, 25-30
  • 10.0


    30 Aug 2019
    Really friendly staff!super helpful.great breakfast! Nice and peaceful not too far from square. Nice inhouse bar-restaurant and travel desk. Found great deals on tours. Thanks to Luis
    Canada, Female, 25-30
  • 10.0


    27 Aug 2019
    This is the perfect home base for trekking in the Peruvian highlands. The staff are so friendly and helpful!
    USA, Female, 25-30
  • 10.0


    27 Aug 2019
    A very relaxed hostel that kind of feels more like home. Breakfast is very good. The staff were extremely helpful - I had food poisoning during my time in Cusco and they gave me useful advice on the best clinic to go to.
    England, Female, 25-30
  • 10.0


    27 Aug 2019
    My stay was wonderful. Everyone was very polite the beds were huge and got super hot water. The atmosphere is very cozy and feels like you are being taken care of. Loved the breakfast and the sunny terrace where you could chill. They are super accommodating for anyone doing a trek as you can leave your stuff there for storage. Overall its amazing value for money.
    Russia, Female, 18-24
  • 10.0


    27 Aug 2019
    it was excellent! staff was very accommodating, very helpful. there was unlimited hot water, really enjoyed overall
    USA, Male, 25-30
  • 8.9


    05 Sep 2019
    Nice hostel. Clean. Pretty chilled vibe but still social, being Cusco most people are either preparing or recovering from hiking or other activities. Nice outdoor common area, which they light a fire pit in the evening. No kitchen but they have a menu at the bar & the food is cheap & nice. Good location not too far from the central square. Dorm rooms don’t have keys or locks but there are lockers & main door is locked. Breakfast was fruit, eggs made to order, bread, jam, yoghurt, cereal.
    New Zealand, Female, 31-40
  • 7.4

    Very Good

    29 Aug 2019
    Friendly people, a unique and cool space to hang out and only minutes from most important tourist destinations!
    Canada, Male, 25-30
  • 6.3


    05 Sep 2019
    The staff was really good. I had a private room. My problem was that the atmosphere was like a 15th Century Spanish prison and the facilities were old and not accommodating. The shared bathrooms is one thing. Shared bathrooms outside is also one thing. But shared bathrooms outside in a city that hovers around 0 Celsius/ 32 Fahrenheit at night and morning makes taking a shower a dreaded experience. Also not TVs in the private rooms.
    USA, Male, 41+
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table