Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intro Hostels Cusco

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Intro serves you as your introduction to Cusco. It´s known for been a real social place (activities and layout helps) but chill out too. In our converted 300 years old mansion, we emphasize a Social experience but where you can also have a good sleep (bar closes at 11pm).

We are located in the Historic Center of Cusco, just blocks from the Main Square and really close to everything this astonishing city has to offer.

We offer:
- Free Breakfast
- Free Hot Coca Drinks 24/7
- Free WIFI
- Free Computer for Guest Use
- Free City Maps
- Bar / restaurant
- Night Activities
- In site Travel Agency
- Fire Pit for cold nights
- Pool Table
- Outdoor Terrace
- 24/7 Front Desk
- Transfers from and to the airport (additional cost)
- Free Lockers to charge electronic devices
- Free Lockers in the Dorms
- Free short term storage

Please note :
We have a 72 hour cancellation policy.

Payment accepted on arrival:
CASH ONLY. We only accept payments in US dollars or Peruvian Soles.

Check-in : 3 pm.
Check -out : 12 am.

Breakfast included.
Taxes included.
Impuesto General a la Venta ( I.G.V.) no incluido (It is a tax applied only to peruvian travelers)

No pets allowed.
No outside alcoholic drinks allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.1

  • Staff 9.3

  • Atmosphere 8.6

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    11 Aug 2019
    Great place. People and staff were fun yet respectful. I would stay here again.
    USA, Female, 25-30
  • 10.0


    31 Jul 2019
    This hostel is clean, secure, friendly - and the staff were very caring when I had altitude sickness. here is plenty of common space and a roof terrace. Drinks and food at the br are cheap and worth
    India, Male, 31-40
  • 10.0


    31 Jul 2019
    My favourite hostel in Cusco. Super modern, clean, and great breakfast. In house travel desk with an excellent price on tours.
    Colombia, Female, 25-30
  • 10.0


    30 Jul 2019
    Great location. Didn’t have water at all late at night. Don’t know if that’s a Cusco thing.
    USA, Male, 18-24
  • 10.0


    30 Jul 2019
    This place is awesome. The staff are incredible. They are around 24/7 ready to assist. Everyone is so kind and the rooms are so comfortable and clean. The breakfasts are light and wonderful and once again the staff are just so awesome and do such an amazing job. The location is also superb. An easy walk to the historical district and about a five minute walk from the San Pedro market. I will definitely stay here again next time I visit!!!
    Mexico, Female, 25-30
  • 10.0


    30 Jul 2019
    really awesome view, the staff extremely helpful. the entire complex cleaned from top to bottom daily. easy to get to sleep, especially with 3am starts on most tours.
    USA, Female, 31-40
  • 9.7


    10 Aug 2019
    Place was awesome! My boyfriend and I stayed in the private room with shared bathroom and it was overall a wonderful experience. Great hospitality, great social atmosphere without being a party place, and close to everything you need including a grocery store. Would recommend.
    Canada, Couple, 18-24
  • 9.1


    10 Aug 2019
    Very good place! I wish the shower was working at night though.
    Canada, Male, 31-40
  • 8.0


    13 Aug 2019
    Not a bad stay. Bathrooms are limited. Never seemed too busy and if it was the bathroom situation would be a lot worse. Showers of course take a long time to heat up. There is no privacy in the shower area which is a co-Ed bathroom. Only one private bathroom/shower for each gender. Rooms aren’t awfully cold. There’s a bar with food and a sweet common areas with a fire pit and pool table.We stayed in the middle of August which is their cold/slow season. Not a bad stay for a quick night in Cusco.
    USA, Female, 25-30
  • 5.4


    30 Jul 2019
    Hostel was nice, but water was turned off. Told it would be back by 5pm. It wasn't. We were going on a 4 day hike the next day. Tried again at 3 am. Still no water. No refund offered and didnt seem to appreciate how inconvenient this was.
    Ireland, All Male Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table