Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. You may cancel your booking up to 72 hours before arrival. Please do so directly with the reception 01463241962. If you wish to cancel by email then please do so at least 7 days prior to your arrival.
2. All group bookings must be paid in full 28 days prior to arrival, any changes or cancellations must be done before this time.
3. Deposits are never refunded.
4. In the event of a no-show without cancellation, we have the right to charge your credit card for the first night's stay where you have booked accommodation with us or for the full price of the tour or other non-accommodation travel service in accordance with your booking conditions.
5. Your contract is with Hostel Accommodation Limited. It is our responsibility to provide you with the services.
6. In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit and that reservation fee you paid.

Additional Terms and Conditions

There is a 10.00 security deposit taken at check-in. This will be returned when you leave the hostel.

Additional Info:

Any group large or small, what ever the event we can cater for you and make your stay one to remember!
Be it work or pleasure we will ensure your stay with us is the best.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Inverness Tourist Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

We offer the best value, the best location and the best atmosphere...come see for yourself why we are so popular in Inverness!

We’re very clean and offer free luggage storage after check-out, free Wi-Fi, free overnight parking (7pm to 7am – there is also 24-hour parking nearby for only £4).

We are a modern, lively, fun-filled hostel just yards from the main bus station in the centre of town and five minutes’ walk from the train station. If you’re looking for fantastic budget-priced accommodation with a friendly atmosphere then look no further.

Inverness provides an excellent base to explore the highlands and islands of Scotland. The city has many attractions, including the museum and art gallery, Inverness Castle (with the castle garrison encounter exhibition) and of course the legendary Loch Ness monster around the corner! Inverness is also home to some of the best award-winning live music bars in Scotland as well as restaurants providing amazing food and value.

For all you Outlander fans, Culloden battlefield and the Clava Cairns (inspiration for Craigh na Dun) are a short bus ride away. There are also many tours offered by various companies that explore Inverness, Loch Ness, Glen Affric and many other places of interest.

We have four-, six-, eight- and 10-bed mixed dorm rooms, each with new, comfortable mattresses. There’s hot water 24/7 because of our modern electric showers.

We have a fully equipped kitchen and there’s free tea, coffee, milk and sugar all day.

Our comfortable common room features a 42-inch plasma TV. Come play our piano or strum on our guitar – we love musicians!

Reception is open until 11pm but there’s no curfew! Come and go as you please! View House Rules

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Reviews & Ratings

  • Value For Money 6.7

  • Security 6.5

  • Location 8.5

  • Staff 7.1

  • Atmosphere 6.0

  • Cleanliness 5.1

  • Facilities 5.5

Latest Reviews

  • 8.6


    15 Jun 2019
    I had a great stay! Thank you!
    Canada, Male, 41+
  • 7.4

    Very Good

    21 Jun 2019
    Facility needs maintenance. Beds and doors are squeaky, wifi is very poor. Lounge and kitchen are good. Staff were polite. Other visitors were fun. The location is right by the bus station, which is convenient. Not a bad place, but not spectacular. It gets the job done.
    USA, Male, 25-30
  • 5.7


    30 May 2019
    The ceiling of the shower room was covered in mold. In general the place wasn't clean.
    Germany, Couple, 18-24
  • 5.4


    23 Jun 2019
    cheap, clean and close enough. But after staying in campsites for half the price with locks on toilet doors and higher hygiene and in better nick, not to mention better run even with staff only being there for a few hours I was half tempted to rebook somewhere else right then and there. Issue with keys being missing and chat that put me ill at ease about security. The mattresses were comfy but a bit shambolic tbh. Fine for a place to sleep but aye, wouldn't stay again.
    Scotland, Couple, 25-30
  • 5.4


    21 May 2019
    There were no lockers that we could use as they were broken?? Unsure of the exact reason why they weren’t available. Didn’t feel comfortable leaving my stuff out. Had to wait 40 minutes to even be let in after calling headquarters, the front desk and buzzing in. Once there, sheets everywhere, all cleaning was behind, wasn’t the best atmosphere, ended up staying in an AirBnB instead.
    Canada, Female, 18-24
  • 5.1


    26 May 2019
    you walk in onto a giant bag of laundry at the bottom of a staircase. whole place feels like a prison.
    Portugal, Female, 31-40
  • 4.9


    15 Jun 2019
    Dreckig, vieles funktionierte nicht, die Türen donnerte, Türgriffe herausgerissen, Boden hatte "Löcher", Die Zentalität war das einzig Gute
    Germany, Male, 18-24
  • 4.0


    22 Jun 2019
    I would not recommend visiting this hostel. There are both security and cleanliness issues. Management do not have enough keys for all those visiting, so at least one room remains unlocked at all times. I was also asked to keep my dorm room unlocked for the night. The current manager is new and clearly out of his depth and instead of owning up to this and his inability to understand how the till system works, he made strange accusations against my friend and made him feel very uncomfortable.
    England, Female, 31-40
  • 4.0


    22 May 2019
    The bedding had clearly not been washed and stunk of stale sweat, really unpleasant. I have stayed in loads of hostels and never had a problem, but this was awful. No staff around during checkout time and impossible to get hold of over the phone. Only good point is its central location and easy access to the bus station.
    England, Female, 18-24
  • 2.0


    25 May 2019
    It’s filthy, the sheets were oily and there was drug use. The locks didn’t work, the lockers didn’t work. The beds were worn into a half pipe, there were stacked dishes in the sink and and loose German Shepard wandering near check in. This place is a menace. I have been having skin issues wherever it touched the bed and I left the next morning immediately, when I asked for a refund I was denied and left anyway. Avoid at all costs.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games