Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

This accommodation is one minute walk from the beach. Located in Playa del Carmen, 800 meters from ADO International Bus Station, Isabella Beachside Hotel offers facilities such as a private beach area and an outdoor pool. With free Wi-Fi, this 3-star hotel offers a 24-hour reception.

We are located in one of the best locations of the city, near to some of the finest attractions and landmarks of the city such as Gastón Charó Gallery, Museo Frida Kahlo Playa Del Carmen, Museo del Helado and the famous Fifth Avenue of Playa del Carmen, amongst other interesting spots of our city.

We have different types of private accommodation options, from double rooms up to four people room including rooms that can accommodate three people. On the other hand, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Isabella Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00.
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Breakfast included.

General:

The reception service is open 24 hours per day.
No curfew.
Non smoking.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 9.7

    Superb

    29 Dec 2018
    Nice atmosphere and we really liked their style of designing the hotel. Good distance to the beach and nightclubs - we could not hear any music even though the clubs is just around 2min away Also friendly staff, except that they forgot our booking, so we could only stay one night. They seem unorganized in their way of managing bookings - they blamed hostelworld.com that they hadn't seen the booking, which hostelworld.com later confirmed they had confirmed the booking and the booking was "seen".
    Denmark, All Male Group, 25-30
  • 2.0

    Rating

    06 Nov 2018
    When we arrived, the entier site was under construction and we couldn’t have access to a room since the hostel was closed... obviously everyone there would speak Spanish but they were sweet enough to call Isabella for us. She was not the sweetest and most helpful. She lied by saying that she emailed us to say it’s not open yet and she couldn’t recommend another place to stay around. Disappointing experience from beginning to end. Make sure the property is open before booking.
    Canada, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free WiFi
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Hot Showers
  • Outdoor Swimming Pool
  • Swimming Pool
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Tours/Travel Desk


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