Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Full refund for cancellations, no show or reductions in numbers made within 48 hours from the time of booking, if there are at least 14 days left until the arrival date.
50% refund for cancellations, no show or reductions in numbers made at least seven days before arrival.
Cancellations, no shows or reductions in numbers made within seven days prior to arrival are not refundable.

Additional Terms and Conditions

• Check in from 13:00 – 16:00
Check out before 10:00.
The reception service is open from 09.00 to 17:00
No curfew.
The entry of minors into the facilities is not allowed.

To fully enjoy our paradise ECO-HOSTEL, keep these points in mind:

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.
- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).
- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.
- Bring enough money with you, because we do not have ATMs in the islands. Credit card and paypal payments at the island have a 5% tax.
- We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they don´t "bitter" your day.
- We love the party and we want you to have a good time, so there is usually music and some party.
- We have national beers and a whole day promo in cocktails, so please don´t bring any alcoholic beverages (the entry of alcoholic beverages is not allowed).
- If you trully hooked with our cocktails promo be aware, we reserve the right to sell tours / activities to people in a drunken state or in a harmful attitude.
- There are security boxes for your precious belongings, so we are not responsible for loss of objects that are left unattended in common areas
- We are an eco-hostel on an island, remember that our accommodations are basic but confortabe, and all the bathrooms are shared ones.
- Our island is part of the Corales del Rosario and San Bernardo National Park, therefore, no action that threatens the natural integrity of the environment is allowed. The hostel refrains from responding for damages caused by marine fauna in cases of irresponsibility of the guests.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

To fully enjoy our paradise ECO-HOSTEL, groups should keep these points in mind:

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.

- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).

- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.

- We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they don´t "bitter" your day.

- We love the party and we want you to have a good time, so there is usually music and some party.

- We have national beers and a whole day promo in cocktails, so please don´t bring any alcoholic beverages (it is not allowed).

- Bring enough money with you, because we do not have ATMs in the islands.

- We are an eco-hostel on an island, remember that our accommodations are basic but comfortable, and all the bathrooms are shared ones.

- Our island is part of the Corales del Rosario and San Bernardo National Park, therefore, no action that threatens the natural integrity of the environment is allowed. The hostel refrains from responding for damages caused by marine fauna in cases of the irresponsibility of the guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

ISLA ROOTS
Enjoy a unique experience of living in an authentic backpackers paradise, an island surrounded by crystal sea water and a coral environment. We provide a warm atmosphere where you can relax, meet new people from all over the world, explore the reef and practice activities at sea.

Don´t miss the chance to live a unique experience in the Colombian Caribbean sea. Come and delight yourself at this tropical dream, with amazing sunsets, island party and the uncomparable flavours of caribbean meals, made by local islanders.

LOCATION
Located amidst the San Bernardo Islands, off the coast of Isla Tintipán, and totally surrounded by a mangrove ecosystem and Colombia’s amazing Caribbean Sea, our eco-hostel is part of a beautiful natural conservation park where you can closely see the spectacular biodiversity of Colombia's sea life, practice water sports and enjoy the reef.

OUR PLACE
Our eco-hostel is a rustic-tropical three-story hut, with private rooms, shared rooms and hammocks on the top floor, to enjoy the best view of the island.

There are plenty of cool communal areas to hang out, eat all together and soak up sun and spectacular surroundings, always with good tunes in the background and good vibes all round.

We are in a privileged location, in the Tintipan archipelago, very close to Santa Cruz del Islote, the most densely populated island in the world, like this one, there are many other interesting spots you can reach from our facilities and many activities and tours you can enjoy. PS don't miss the plankton tour at night

SERVICES
We have restaurant and bar service, with a 2x1 happy cocktail promo all day long and breakfast included for all accommodation types.
Shared kitchen with limited access to the fridge, controlled only by our personal.

There´s a dock, wooden deck to sunbathe and watch amazing sunsets, a hammocks area to nap, read and relax and a beach volleyball court.

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.
- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).
- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.

TRANSPORT
Our island is approximately two hours from Cartagena de Indias and about 40 minutes from Tolú. To get here, you need to book your transport in advance, we don't have a boat but if contact us via whatsapp +57 300 4809224 prior to your trip we can give you the boat companies number so you can coordinate transportation, leaving from Cartagena or Tolu at 8:30 a.m.
Keep in mind that this is the only time available to get to the island from Cartagena, so check your flight and itineraries so you do not lose time and get to enjoy our little Paradise ASAP.

ISLA ROOTS HOSTEL POLICIES AND CONDITIONS

CANCELLATION POLICY
Full refund for cancellations, no show or reductions in numbers made within 48 hours from the time of booking, if there are at least 14 days left until the arrival date.
50% refund for cancellations, no show or reductions in numbers made at least seven days before arrival.
Cancellations, no shows or reductions in numbers made within seven days prior to arrival are not refundable.

IMPORTANT INFO & HOUSE RULES
Check in from 13:00 – 16:00
Check out before 10:00.
The reception service is open from 09.00 to 17:00
No curfew.
The entry of minors into the facilities is not allowed.

To fully enjoy our paradise ECO-HOSTEL, keep these points in mind:

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.
- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).
- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.
- Bring enough money with you, because we do not have ATMs in the islands. Credit card and PayPal payments at the island have a 5% tax.
- We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they don´t 'bitter' your day.
- We love the party and we want you to have a good time, so there is usually music and some party.
- We have national beers and a whole day promo in cocktails, so please don´t bring any alcoholic beverages (the entry of alcoholic beverages is not allowed).
- If you truly hooked with our cocktails promo be aware, we reserve the right to sell tours / activities to people in a drunken state or in a harmful attitude. It is forbidden to enter the water at night and/or intoxicated state.
- At our island we reserved the right of admission.
- There are security boxes for your precious belongings, so we are not responsible for loss of objects that are left unattended.
- We are an eco-hostel on an island, remember that our accommodations are basic but confortabe, and all the bathrooms are shared ones.
- Our island is part of the Corales del Rosario and San Bernardo National Park, therefore, no action that threatens the natural integrity of the environment is allowed. The hostel refrains from responding for damages caused by marine fauna in cases of irresponsibility of the guests.
- We are committed to safeguard the flora, fauna and cultural heritage of the country and will denounce all cases of trafficking.
- Isla Roots Hostel rejects all cases of sexual explotation, pornography, sexual tourism and all forms of sexual abuse involving minors View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.4

  • Location 9.6

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    25 Jul 2019
    Definitely bring mosquito repellent and apply throughout the day. The locals that help out at the hostel are amazing. Definitely go check out Isla Tintipan. Very relaxing, bathrooms are small but manageable. I’d definitely recommend doing the night plankton swim, really awesome experience. The cooks and the bartender were SUPER accommodating. You’ll enjoy staying here!
    USA, Female, 25-30
  • 10.0

    Superb

    01 Oct 2018
    Isla roots is a 10. The staff is awesome!! They do everything to make sure you are having the best time ever. The food is delicious and the landscape of this island leaves you breathless. Definitely is worth staying here.
    Colombia, Female, 25-30
  • 9.7

    Superb

    03 Dec 2018
    Amazing place to enjoy the beauty of San Bernardo! The house is equipped with all you need, they offer enough tours and activities to keep you busy, or you can choose to laze on the beach at the back of the house for some peace and quiet time. The staff is amazing, always ready to help!! Definitely will go back there!
    France, Female, 25-30
  • 9.4

    Superb

    22 May 2019
    Amazing place for island relaxing. Super clean with great staff. Lots of activities to do and places to hang out (for an island). Food portions were small and expensive but that’s understandable considering the location. Would recommend and would go back!
    Canada, Female, 25-30
  • 8.6

    Fabulous

    11 Jan 2019
    Awesome location and concept. The vibe really depends on who else is staying there. We stayed three nights and had completely different experiences each night. The drinks could be better.
    USA, Male, 25-30
  • 8.3

    Fabulous

    13 Aug 2018
    Great hostel with really lovely staff and loads of great activities! Beautiful spot and way more open and free than Casa En El Agua. Much better option - stay here. The only negative I have is the food - it’s fine and tastes ok but would have loved some more veg! One night I ordered veggie and it was potatoe with pasta like a lasagne with rice, potatoe salad and chips on the side - carb overload! Shame when it’s the only good really available given the location. Other than that good hostel.
    England, Female, 18-24
  • 7.7

    Very Good

    20 Jul 2019
    I would recommend people to come here if they want to relax. There are also alot of activities offered by the hostel. During my stay the food wasn’t that great, but Apparently it was normally not like this. Staff was really great, especially Harry and Katie. The beach was beautiful and water was wonderful to swim in. Dont come here if you are looking for wild parties.
    Canada, Female, 18-24
  • 7.4

    Very Good

    19 Jan 2019
    The island where this hostel is located is VERY small. There is not really sand on the island, but you can pay extra for a boat ride to a nearby island with a beach. The deck area where most people went to lay out/swim had a very chill vibe, but offered no shade. My friend's sweater got lost/taken? so make sure to keep an eye on your stuff. Also the AC in the dorm didn't work, and the fan didn't really get to the top bunks. It was very hot in there. Despite all this, I still had a fun time.
    USA, Female, 25-30
  • 6.9

    Good

    12 Jan 2019
    Very mixed feelings. Hostel has an amazing location and it’s great to relax for some days. But... staff that doesn’t really seem to care about the guest except for maybe one volunteer who really tries. Loads of trash and construction stuff lying around everywhere, a bunch of flies all over. Dinner can be very unorganized and then after 45 minutes (while the staff is already eating) they come to tell you that your dish wasn’t available... this place is way too expensive for what it offers..
    Netherlands, All Male Group, 18-24
  • 6.0

    Good

    28 Apr 2019
    i was really disappointed with this place. Apart from chilling by the water, absolutely anything else offered was expensive. We were allowed to use their kitchen but we were made to feel uncomfortable by the staff for cooking food. I would not really recommend this place as one thinks there is a theme or concept but there isn't really! It is worth going to one of the bigger islands with more to offer and better prices.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Linen Included
General
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
Services
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Pool Table


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