Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Full refund for cancellations, no show or reductions in numbers made within 48 hours from the time of booking, if there are at least 14 days left until the arrival date.
50% refund for cancellations, no show or reductions in numbers made at least seven days before arrival.
Cancellations, no shows or reductions in numbers made within seven days prior to arrival are not refundable.

Additional Terms and Conditions

• Check in from 13:00 – 16:00
Check out before 10:00.
The reception service is open from 09.00 to 17:00
No curfew.
The entry of minors into the facilities is not allowed.

To fully enjoy our paradise ECO-HOSTEL, keep these points in mind:

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.
- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).
- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.
- Bring enough money with you, because we do not have ATMs in the islands. Credit card and paypal payments at the island have a 5% tax.
- We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they don´t "bitter" your day.
- We love the party and we want you to have a good time, so there is usually music and some party.
- We have national beers and a whole day promo in cocktails, so please don´t bring any alcoholic beverages (the entry of alcoholic beverages is not allowed).
- If you trully hooked with our cocktails promo be aware, we reserve the right to sell tours / activities to people in a drunken state or in a harmful attitude.
- There are security boxes for your precious belongings, so we are not responsible for loss of objects that are left unattended in common areas
- We are an eco-hostel on an island, remember that our accommodations are basic but confortabe, and all the bathrooms are shared ones.
- Our island is part of the Corales del Rosario and San Bernardo National Park, therefore, no action that threatens the natural integrity of the environment is allowed. The hostel refrains from responding for damages caused by marine fauna in cases of irresponsibility of the guests.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

To fully enjoy our paradise ECO-HOSTEL, groups should keep these points in mind:

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.

- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).

- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.

- We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they don´t "bitter" your day.

- We love the party and we want you to have a good time, so there is usually music and some party.

- We have national beers and a whole day promo in cocktails, so please don´t bring any alcoholic beverages (it is not allowed).

- Bring enough money with you, because we do not have ATMs in the islands.

- We are an eco-hostel on an island, remember that our accommodations are basic but comfortable, and all the bathrooms are shared ones.

- Our island is part of the Corales del Rosario and San Bernardo National Park, therefore, no action that threatens the natural integrity of the environment is allowed. The hostel refrains from responding for damages caused by marine fauna in cases of the irresponsibility of the guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
8.6
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

ISLA ROOTS
Enjoy a unique experience of living in an authentic backpackers paradise, an island surrounded by crystal sea water and a coral environment. We provide a warm atmosphere where you can relax, meet new people from all over the world, explore the reef and practice activities at sea.

Don´t miss the chance to live a unique experience in the Colombian Caribbean sea. Come and delight yourself at this tropical dream, with amazing sunsets, island party and the uncomparable flavours of caribbean meals, made by local islanders.

LOCATION
Located amidst the San Bernardo Islands, off the coast of Isla Tintipán, and totally surrounded by a mangrove ecosystem and Colombia’s amazing Caribbean Sea, our eco-hostel is part of a beautiful natural conservation park where you can closely see the spectacular biodiversity of Colombia's sea life, practice water sports and enjoy the reef.

OUR PLACE
Our eco-hostel is a rustic-tropical three-story hut, with private rooms, shared rooms and hammocks on the top floor, to enjoy the best view of the island.

There are plenty of cool communal areas to hang out, eat all together and soak up sun and spectacular surroundings, always with good tunes in the background and good vibes all round.

We are in a privileged location, in the Tintipan archipelago, very close to Santa Cruz del Islote, the most densely populated island in the world, like this one, there are many other interesting spots you can reach from our facilities and many activities and tours you can enjoy. PS don't miss the plankton tour at night

SERVICES
We have restaurant and bar service, with a 2x1 happy cocktail promo all day long.

There´s a dock, wooden deck to sunbathe and watch amazing sunsets, a hammocks area to nap, read and relax and a beach volleyball court.

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.
- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).
- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.

TRANSPORT
Our island is approximately two hours from Cartagena de Indias and about 40 minutes from Tolú. To get here, you need to book your transport in advance, we don't have a boat but if contact us via whatsapp +57 300 4809224 prior to your trip we can give you the boat companies number so you can coordinate transportation, leaving from Cartagena or Tolu at 8:30 a.m.
Keep in mind that this is the only time available to get to the island from Cartagena, so check your flight and itineraries so you do not lose time and get to enjoy our little Paradise ASAP.

ISLA ROOTS HOSTEL POLICIES AND CONDITIONS

CANCELLATION POLICY
Full refund for cancellations, no show or reductions in numbers made within 48 hours from the time of booking, if there are at least 14 days left until the arrival date.
50% refund for cancellations, no show or reductions in numbers made at least seven days before arrival.
Cancellations, no shows or reductions in numbers made within seven days prior to arrival are not refundable.

IMPORTANT INFO & HOUSE RULES
Check in from 13:00 – 16:00
Check out before 10:00.
The reception service is open from 09.00 to 17:00
No curfew.
The entry of minors into the facilities is not allowed.

To fully enjoy our paradise ECO-HOSTEL, keep these points in mind:

- On the island the fresh water is like a treasure, that's why the showers are available only from 6pm to 10pm.
- Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).
- We like to disconnect to connect with others and nature, that's why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.
- Bring enough money with you, because we do not have ATMs in the islands. Credit card and PayPal payments at the island have a 5% tax.
- We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they don´t 'bitter' your day.
- We love the party and we want you to have a good time, so there is usually music and some party.
- We have national beers and a whole day promo in cocktails, so please don´t bring any alcoholic beverages (the entry of alcoholic beverages is not allowed).
- If you truly hooked with our cocktails promo be aware, we reserve the right to sell tours / activities to people in a drunken state or in a harmful attitude. It is forbidden to enter the water at night and/or intoxicated state.
- At our island we reserved the right of admission.
- There are security boxes for your precious belongings, so we are not responsible for loss of objects that are left unattended.
- We are an eco-hostel on an island, remember that our accommodations are basic but confortabe, and all the bathrooms are shared ones.
- Our island is part of the Corales del Rosario and San Bernardo National Park, therefore, no action that threatens the natural integrity of the environment is allowed. The hostel refrains from responding for damages caused by marine fauna in cases of irresponsibility of the guests.
- We are committed to safeguard the flora, fauna and cultural heritage of the country and will denounce all cases of trafficking.
- Isla Roots Hostel rejects all cases of sexual explotation, pornography, sexual tourism and all forms of sexual abuse involving minors
- Guest are responsible to make previous registration on CoronApp Colombia before check in. You must have a valid certificate. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.4

  • Location 9.4

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 8.0

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    26 Mar 2021
    I love this place. This hostel is the only reason I'm even in South America! And it did not disappoint. Honestly my favourite place I've been and I didn't want to leave! The food was fab! And the staff were amazing. Only con is the Cocktails could be better! Honestly if you want a rustic but comfy stay in the middle of no where then stay here! We can't wait to come back already! ❤
    Wales, Couple, 25-30
  • 10.0

    Superb

    04 Feb 2021
    I just finished my 3 night stay at Isla Roots and all I have to say is WOW. Orlando (the bartender) and Mario (the manager) were wonderful, they made this solo traveler feel at home! Orlando makes the best drinks that I've had in my month of traveling Colombia. I'm honestly sad to be back in Cartagena, if they had wifi, I'd probably live there. It's definitely out of the way, but so worth it. Clear water. Good food. Clean. Fresh fruit cocktails. Peaceful. Kind staff. Very much recommend.
    USA, Female, 25-30
  • 10.0

    Superb

    22 Feb 2020
    This gem of a spot was amazing! It was quiet and tranquil in some areas and active and party in others. The water was great, and the staff was so helpful! We really enjoyed our time here and would definitely go back to stay as Isla Roots!
    USA, Female, 25-30
  • 9.1

    Superb

    10 Jan 2020
    Overall we had a great stay! We were in a private room on the 2nd floor which was nice and the room had aircon and a fan that could be used over night which made sleeping really easy. The food is decent, drinks good and facilities great! Only con was that getting fresh water to drink was a weird situation where it was never easily available anywhere. Sometimes they had it at the bar but if it ran out you were stuck with no water to drink. Would be good if they could make this part clearer
    Australia, Couple, 25-30
  • 8.6

    Fabulous

    14 Dec 2020
    It was a very quiet place, the deck and hostel was comfortable and eco friendly.
    Colombia, Female, 31-40
  • 7.7

    Very Good

    01 Apr 2021
    It is an amazing place for enjoy the peace of Tintipan. The hostel in general has good locations however the only negative point are the bathrooms downstairs because they are dark even during the day. They price is ok according to the facilities, please do not thing is a luxury place take in mind is a hostel. The food offer is good, sometimes the cook offer a special recipes if you want but it is just depend on who is cooking. Food and drinks are more expensive because is an island but is ok.
    Colombia, Couple, 25-30
  • 7.7

    Very Good

    26 Jan 2020
    A hostel with huge potential and a much better spot than Casa en El Agua. The swimming pool at the back of the hostel is great but hasn't got much furniture for the guests to use. Also I understand charging extra for activities such as waterskiing and tours, but free use of snorkels/kayaks would encourage guests to explore the islands (3 days and no one rented a kayak). Food options are limited (it's difficult on an island). Overall a relaxing stay, but frustrated by the potential of this place.
    England, Couple, 25-30
  • 7.7

    Very Good

    09 Jan 2020
    The hostel was a great place for relaxing and enjoying the laidback island life and the plankton tour is a real highlight. However it is unexpectedly expensive given that the kitchen is unusable and you must pay for all your meals and even your water (ice was extra). My bed was not clean/made up upon arrival. It's a beautiful place but just be prepared to spend a fair bit of money as you're on an island with no other options. Also keep track of your tab as we were initially overcharged.
    Australia, Female, 18-24
  • 6.0

    Good

    19 Feb 2020
    This place has definitely seen better days. The back beach area was old and worn. They said they would cut power at 7 am, but they cut it at 6, before the sun was even up, so we couldn't see and the fan in our room shut off before we woke up. They colored the bright white fluorescent bulb in our room blue, which was truly awful. They don't turn the power on until 7, but the sun sets before then. They say they use solar, but you can hear and smell a gas generator running all night.
    USA, Couple, 25-30
  • 5.7

    Rating

    04 May 2021
    The hostel is in a gorgeous location surrounded by beautiful ocean (from above and below) and really awesome activities. The downside is everything is extremely expensive, the hostel is sort of dirty, and the staff are only descent. The food and drinks were not the best, not bad but not great either :( Also, the door to our private room did not close without a backpack against it... Definitely not worth for the price, would much rather have gone to a different hostel in the area.
    USA, Couple, 18-24
Read all reviews

Facilities

Free
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
Services
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Pool Table


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