Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description


An oasis to rest in the heart of playa del carmen.
Perfect location, 2 blocks from the beach and 1 block from 5th avenue.

We have capacity for 50 people, distributed in 5 mixed rooms, 1 female rooms and 5 private rooms.

The rooms are beautiful, with very comfortable beds.
All rooms equipped with air conditioning and lighting to sleep cool in this paradise.
Guest will have a secure locker to store their belongings.

2 fully equipped kitchens, 1 for free use of the guests, the other delicious breakfast and lunch service. Bathrooms always clean.

Common area with giant smart TV to watch Netflix and seasonal games.

The business center has a library and armchairs to work comfortably.

Incredible rooftop with sea view Majestic pool to be fresh Grill and a bar where people have fun until 2 am.

WI-FI to communicate, excellent speed.

Security and cameras 24 hours for security.

Reception is open 24 hours per day.

Cancellation policy: 24h before arrival.

Check IN 15:00.
Check OUT 11:00 .

Payment can be done by Paypal, Credit Card and Cash.

Taxes included.

Breakfast included.


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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.4

  • Location 9.4

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    04 Jul 2019
    Super hostel !
    France, Male, 25-30
  • 10.0


    01 Jun 2019
    The pictures don’t do it justice... it’s a very nice hostel. The staff are so welcoming, as well as the other travelers staying there
    Canada, Female, 18-24
  • 10.0


    05 Jun 2018
    My Experience in Izsla has been great. The Staff creates and awesome environments. There is security 24/7. The rooms are super comfortable and clean. They have and awesome terrace with pool. the location is perfect is close to everything you don't even need to take a taxi.
    Mexico, Male, 25-30
  • 10.0


    11 Feb 2018
    Buenísimo! The staff were super friendly and they built a fantastic atmosphere there. Highly recommended!
    England, Male, 25-30
  • 9.7


    09 Mar 2018
    Great hostel. I highly recommend it. Esta localizado en el mismo centro de Playa del Carmen. Todo esta cerca.
    USA, Male, 25-30
  • 8.9


    24 Mar 2019
    El hostel está ubicado en una zona súper céntrica, por lo mismo en esa zona hay muchísimo ruido que se escucha desde la habitación, fiesta y gente borracha al rededor. el hostel está limpio, el personal muy amigable, la cama cómoda pero el ruido no me dejó descansar.
    Mexico, Couple, 25-30
  • 8.3


    25 Nov 2017
    The place is in an ideal location, close to the beach, shops and bus terminals. The free breakfast was really good, far better than most hostel breakfasts. Rooms we simple and clean, we stayed in a 4 bed room. Fast wifi. Staff were helpful with most speaking good english. Good value for money.
    Australia, Couple, 25-30
  • 5.1


    04 Oct 2017
    The girl at reception was horrible. Made a mistake and tried to charge me more, once she realised she didn't even appologise. No one spoke English. It's mainly Argentinian people staying and working, no other hostel guests. One night all the staff were high. Staff stole some of our food to make there own shared dinner. One kitchen has a stove that does not work. You have to pay extra to leave your luggage after check out. Not much help at all with tours. Only plus were aircon, wifi, hot showers
    Australia, Female, 25-30
  • 4.9


    13 Jun 2018
    Open drug use, incessant smoking and yelling until morning would be an accurate description of a rave in Ibiza, but it also sums up our time at Izsla Hostel in Playa del Carmen. It’s a walk-up, on the 4th floor, first of all. They did help with the bags, but when the last flight is a metal winding staircase, it’s a must. The staff is nice and attentive, and the bedrooms and bathrooms are clean, but smell of mildew and poop. “You get what you pay for,” the saying holds true.
    USA, Couple, 25-30
  • 4.6


    06 Jul 2018
    Strange atmosphere here- there are common areas, but mainly utilised by staff (and there seem to be a lot of them around) who don't really interact with guests. At night hostel was very loud- people coming back at 4am from partying (even though there is 24 hour reception, staff didn't tell people to keep noise level down). Also could be much cleaner- bathroom ok but bedrooms dusty & lots of trash under beds & on top of cupboards.
    Australia, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Cable TV
  • Common Room
  • Cooker
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • PlayStation
  • Wi-Fi