Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description


An oasis to rest in the heart of Playa del Carmen.
Perfect location, 2 blocks from the beach and 1 block from 5th avenue.

We have capacity for 50 people, distributed in 5 mixed rooms, 2 women's rooms and 10 private rooms.

In our place you will be able to feel confident. We have 80 percent of the flirting preference for women since we have all the security measures so that the girls feel safe.

The rooms are beautiful, with very comfortable beds.
All rooms equipped with air conditioning and lighting to sleep cool in this paradise.
Guests will have a secure locker to store their belongings.

1 fully equipped kitchen, for free use of guests, the other delicious breakfast and lunch service. The bathrooms always clean.

Common area with giant Smart TV to watch Netflix and seasonal games.

The business center has a library and armchairs for comfortable work.

Incredible rooftop with ocean view Majestic pool to be cool Grill and a bar where people have fun until 2 am.

WI-FI to communicate, excellent speed.

Security and cameras 24 hours for security.

The reception is open 24 hours a day.

Cancellation policy: 24 hours before arrival.

Check IN 15:00.
Departure 11:00.

We have all the security measures for COVID 19 proposed by the Mexican government.

Payment can be made by Paypal, Credit Card and Cash.

Taxes included.


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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.4

  • Location 9.6

  • Staff 8.4

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 8.8

Latest Reviews

  • 10.0


    09 Jan 2021
    Hello, I went only 1 night, but the staff make me feel at home. We have at Rooftop and it was great The rooms are clean and have space enough, I will definetely recommend the place thanks
    Mexico, Male, 31-40
  • 10.0


    22 Dec 2019
    Great value, great location, great staff
    USA, Mixed Group, 41+
  • 10.0


    08 Aug 2019
    Excellent staff: vivi, jose & Carlos. Good pool rooftop. Wish I could have stayed longer than one night!
    New Zealand, Male, 25-30
  • 8.6


    23 Jul 2019
    Nice hostel right in the middle of Playa del Carmen. Easy to walk to from the bus station. The place was nice and clean, and the rooftop patio was an awesome place to relax at the end of the day. The bunk beds are not far apart, meaning sitting up in one is impossible, whether on the top or bottom bunk. The mattresses and pillow weren’t comfortable either. For me, it was a good place to just lay my head for the night, but not much else going on at this hostel.
    USA, Female, 31-40
  • 8.3


    05 Sep 2019
    Stayed here for two nights in a 4 person room, the ac in our room worked perfectly but heard from others that theirs didn’t. The rooftop bar and pool is a nice touch. The breakfast is good, especially the addition of eggs.
    England, Female, 18-24
  • 6.9


    05 Sep 2019
    Good looking hostel and the rooftop with pool area is really nice. But the room was super hot with no a/c only a cooling fan which wasn't doing a good job. Also there was a club next door which was playing loud music until 7 am so I could barely sleep :/
    Israel, Male, 25-30
  • 6.6


    19 Oct 2019
    Me pareció inseguro que a los cuartos podría entrar cualquiera, no eran muy limpias las camas, el Wifi apenas andaba y el desayuno era muy muy simple. Muchas cosas para mejorar para poder dar un 9 o más de puntaje.
    Argentina, Male, 25-30
  • 4.6


    19 Oct 2019
    Mejorar limpieza. Un baño para 12 personas
    Ecuador, Female, 18-24
  • 4.0


    18 Sep 2019
    Only stayed here one night. Rooms were smelly and AC only reached the closest 4 beds of the 10 bed dorm because of a wall in the middle of the room. Bed sheets were not clean. Bathrooms smelly and not clean. Cheaper than most hostels in the area but not worth it in my opinion. Would rather pay more for a clean bed.
    Ireland, Female, 18-24
  • 3.4


    20 Feb 2021
    I've been held hostaged and blackmailed by the staff and long term guests!! Checking in: Told me I could not get the private room I booked in hostelworld. I ask him what I could get instead. He gave a dorm room which was fine as it isn't busy. Checking out and pay: if I can pay 80 pesos(4€) more. they made a mistake.. politely declined as I payed a normal dorm price. Put money on counter but did not accept it. I wanted to walk out but got blocked by 9 people. Check Google R for full story
    Netherlands, Male, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Direct Dial Telephone
  • Express check-in / out
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Nightclub
  • Wi-Fi