Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description


An oasis to rest in the heart of Playa del Carmen.
Perfect location, 2 blocks from the beach and 1 block from 5th avenue.

We have capacity for 50 people, distributed in 5 mixed rooms, 2 women's rooms and 10 private rooms.

In our place you will be able to feel confident. We have 80 percent of the flirting preference for women since we have all the security measures so that the girls feel safe.

The rooms are beautiful, with very comfortable beds.
All rooms equipped with air conditioning and lighting to sleep cool in this paradise.
Guests will have a secure locker to store their belongings.

1 fully equipped kitchen, for free use of guests, the other delicious breakfast and lunch service. The bathrooms always clean.

Common area with giant Smart TV to watch Netflix and seasonal games.

The business center has a library and armchairs for comfortable work.

Incredible rooftop with ocean view Majestic pool to be cool Grill and a bar where people have fun until 2 am.

WI-FI to communicate, excellent speed.

Security and cameras 24 hours for security.

The reception is open 24 hours a day.

Cancellation policy: 24 hours before arrival.

Check IN 15:00.
Departure 11:00.

We have all the security measures for COVID 19 proposed by the Mexican government.

Payment can be made by Paypal, Credit Card and Cash.

Taxes included.


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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 8.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    24 Feb 2022
    I had a shared dorm room, but ended up having the room to myself which was awesome! The bed was comfortable and I slept well. There was a lot of outside noise from the street and clubbing music playing on the rooftop til 1-2am. I still was able to sleep though. The hostel is on the third floor and carrying luggage up there along with going up a metal spiral staircase is a bit difficult, but manageable if it’s not large luggage.
    USA, All Female Group, 41+
  • 8.3


    28 Feb 2022
    Great location, clean, small but clean pool. My only complaint is that it is up 3 flights to stairs to get to. Friendly and helpful staff. Beds clean and comfy. Curtains for privacy. Will lock up luggage to store for you for a small cost. Would go back.
    USA, Female, 41+
  • 8.0


    20 Mar 2022
    Me llevé una desagradable sorpresa cuando me dijeron que no ofrecían desayuno siendo que en la app SÍ aparece como uno de los servicios incluidos, además de que no sirvió de mucho rotular mi agua con mi nombre porque de todas formas abrieron la botella.
    Mexico, Male, 31-40
  • 6.9


    26 Dec 2021
    Not sure if they have a party every night but raging DJ set till 4 am is great at a club, not when you’re trying to sleep 15 feet away from it. Staff was kind, May want to sleep elsewhere
    USA, Male, 31-40
  • 6.3


    16 Mar 2022
    The hostel itself is adequate, but the first picture is likely a stock photo (I couldn't find any of the features in the corner of the photo on the rooftop...), and due to it I booked this hostel expecting a very social and party atmosphere. The hostel was nothing of the sort! Not a particularly social hostel by any standards, so I didn't really meet many people, and the rooftop bar barely had a nighttime crowd exceeding five. If you are after a fun social/party hostel go elsewhere!
    England, Male, 18-24
  • 6.0


    07 Jan 2022
    Very noisy at night!
    Israel, All Male Group, 18-24
  • 4.3


    09 Jan 2022
    Strange atmosphere here. Some staff were not very friendly and it felt like most people staying lived there full time. The hostel is damp and smells funny. The sheets looked stained. The rooftop bar is nice but there are more people from outside the hostel partying there. A good location in Playa but would not stay again.
    Ireland, Female, 18-24
  • 3.7


    26 Dec 2021
    We ordered a female dorms and they gave us room with boys. The room is small and stinky. You can’t lock the doors of the toilets.
    Israel, Female, 18-24
  • 3.1


    23 Dec 2021
    The first hostel where I left immediately. The conditions of this hostel are so dark and damp; the rooms are dim and the bathrooms are moldy with people's underwear hanging all over the bathrooms. The property charges 10% for paying by credit card. When I decided to leave, the owner strictly decided to keep my payment for the whole stay. They know what kind of a place they're running and will hold onto whatever money you give them. Just do yourself a favor GO ELSEWHERE.
    USA, Female, 25-30
  • 2.9


    14 Jan 2022
    Booked a 4 bed dorm, i was put in a one that used to be 4 beds, but they just put another old bunk bed with no curtains and no electricity plugs in a small room so there were 6. The doors have no locks, the whole hostel is on the 3rd floor so you have to walk up every time. The whole place is dirty, from the floor, the bathroom, the shower curtain is rotten at the bottom. I had 3 nights booked, they didn't wanna refund anything. The receptionist was very unhelpful and lazy. Wouldn't reccomend.
    Slovenia, Male, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Direct Dial Telephone
  • Express check-in / out
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Nightclub
  • Wi-Fi