Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description


An oasis to rest in the heart of playa del carmen.
Perfect location, 2 blocks from the beach and 1 block from 5th avenue.

We have capacity for 50 people, distributed in 5 mixed rooms, 1 female rooms and 5 private rooms.

The rooms are beautiful, with very comfortable beds.
All rooms equipped with air conditioning and lighting to sleep cool in this paradise.
Guest will have a secure locker to store their belongings.

2 fully equipped kitchens, 1 for free use of the guests, the other delicious breakfast and lunch service. Bathrooms always clean.

Common area with giant smart TV to watch Netflix and seasonal games.

The business center has a library and armchairs to work comfortably.

Incredible rooftop with sea view Majestic pool to be fresh Grill and a bar where people have fun until 2 am.

WI-FI to communicate, excellent speed.

Security and cameras 24 hours for security.

Reception is open 24 hours per day.

Cancellation policy: 24h before arrival.

Check IN 15:00.
Check OUT 11:00 .

Payment can be done by Paypal, Credit Card and Cash.

Taxes included.

Breakfast included.


Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.8

  • Location 9.1

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    08 Aug 2019
    Excellent staff: vivi, jose & Carlos. Good pool rooftop. Wish I could have stayed longer than one night!
    New Zealand, Male, 25-30
  • 10.0


    04 Jul 2019
    Super hostel !
    France, Male, 25-30
  • 10.0


    01 Jun 2019
    The pictures don’t do it justice... it’s a very nice hostel. The staff are so welcoming, as well as the other travelers staying there
    Canada, Female, 18-24
  • 8.9


    17 Jul 2019
    We loved Izsla Hostel and everyone there. Everything within their control is very well managed and very well done. However, there is a popular club/ bar at the bottom floor, and the noise echoes up through the courtyard staircase ALL NIGHT. I mean until 6:30 AM (3 nights). If you are not a heavy sleeper, you may not get any sleep here during the night. The rooftop area is awesome, equipped with a pool, ping-pong, and more. The kitchen is well equipped and the free breakfast is healthy.
    USA, Male, 18-24
  • 8.9


    24 Mar 2019
    El hostel está ubicado en una zona súper céntrica, por lo mismo en esa zona hay muchísimo ruido que se escucha desde la habitación, fiesta y gente borracha al rededor. el hostel está limpio, el personal muy amigable, la cama cómoda pero el ruido no me dejó descansar.
    Mexico, Couple, 25-30
  • 8.6


    23 Jul 2019
    Nice hostel right in the middle of Playa del Carmen. Easy to walk to from the bus station. The place was nice and clean, and the rooftop patio was an awesome place to relax at the end of the day. The bunk beds are not far apart, meaning sitting up in one is impossible, whether on the top or bottom bunk. The mattresses and pillow weren’t comfortable either. For me, it was a good place to just lay my head for the night, but not much else going on at this hostel.
    USA, Female, 31-40
  • 8.3


    05 Sep 2019
    Stayed here for two nights in a 4 person room, the ac in our room worked perfectly but heard from others that theirs didn’t. The rooftop bar and pool is a nice touch. The breakfast is good, especially the addition of eggs.
    England, Female, 18-24
  • 6.9


    05 Sep 2019
    Good looking hostel and the rooftop with pool area is really nice. But the room was super hot with no a/c only a cooling fan which wasn't doing a good job. Also there was a club next door which was playing loud music until 7 am so I could barely sleep :/
    Israel, Male, 25-30
  • 4.6


    06 Jul 2018
    Strange atmosphere here- there are common areas, but mainly utilised by staff (and there seem to be a lot of them around) who don't really interact with guests. At night hostel was very loud- people coming back at 4am from partying (even though there is 24 hour reception, staff didn't tell people to keep noise level down). Also could be much cleaner- bathroom ok but bedrooms dusty & lots of trash under beds & on top of cupboards.
    Australia, Female, 25-30
  • 4.0


    18 Sep 2019
    Only stayed here one night. Rooms were smelly and AC only reached the closest 4 beds of the 10 bed dorm because of a wall in the middle of the room. Bed sheets were not clean. Bathrooms smelly and not clean. Cheaper than most hostels in the area but not worth it in my opinion. Would rather pay more for a clean bed.
    Ireland, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Cable TV
  • Common Room
  • Cooker
  • Fitness Centre
  • Fridge/Freezer
  • Hot Showers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • PlayStation
  • Wi-Fi