Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

JJ House Backpackers is a clean, cozy and friendly hostel located in vibrant Newmarket, Auckland. We offer a great atmosphere, affordable accommodation and awesome place to meet other travellers from all over the world. Best of all, we provide FREE ON-SITE PARKING with plenty of off-street parking!

We offer plenty of indoor and outdoor communal space to relax in, board games, selection of movies and a book exchange. Free on-site and off-street parking. Free complimentary and reliable Wi-Fi. Free tea and coffee. New comfortable wooden beds (installed in 2018 July, no squeaky beds!). Fresh pillowcase and bed linen provided. Sunny outdoor veranda. Coin-operated washer and dryer, washing line. Towels are available for hire/rental. Our staff is friendly and always happy to help – we look forward to seeing you on your arrival! We offer a range of 4 and 6 bed dorm rooms for your convenience!

In Newmarket area, you’ll find a wide range of stores, shopping, and delightful restaurants to explore – all under a 10-minute walk from JJ’s. We are also conveniently located near Newmarket Station for train service and several bus lines including the Inner, Outer and bus lines connecting you to the city center and surrounding suburbs. The city center is a 10-minute drive and easily accessible by car. Mount Hobson is a short stroll from the hostel and provides a panoramic view of Auckland.

JJ House Backpackers Policies and Conditions

- 48 Hour Cancellation Policy
- Check In: 2pm - 9pm
- Check Out: 10am
- Credit Card, Debit Card and Cash accepted. This property may pre-authorise your card before arrival.


- Reception: 11am - 10pm
- No Curfew
- We do not accept customers younger than 18+ years of age.
- Maximum Stay 14 Days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 9.0

  • Staff 9.7

  • Atmosphere 10.0

  • Cleanliness 7.7

  • Facilities 8.0

Latest Reviews

  • 9.7


    17 Oct 2019
    A great place, just out of the business area and only 5 minutes walk to the transport stations. Could do with some improvements to facilities but appeared to be being worked on when I departed.
    New Zealand, Male, 41+
  • 9.1


    16 Oct 2020
    Lovely staff and comfy beds, felt nice and clean and super homely! Good location for beaches and free parking in Auckland is the best ahah basically 10/10, basically like a house converted to hostel, so chill and homely!
    New Zealand, Female, 18-24
  • 9.1


    19 Sep 2019
    The best place I stayed at in Auckland. Would definitely choose it again.
    Argentina, Male, 31-40
  • 8.9


    06 Mar 2020
    Hands down, I could not have been in a better hostel for my first trip to New Zealand, it’s got such a chill vibe but when you get know the people there, it’s a lot of fun. It’s located in an area that is somehow quiet and in walking distance to major things like supermarkets and a liquor store. It’s proximity to the highway also means that it’s easy to get to different places in Auckland. I’m going to stay here again hopefully.
    England, Male, 18-24
  • 8.6


    29 Jun 2020
    Very friendly hostel. Lovely staff and lots of nice long-termers. Great location if you want to be just outside the CBD with plenty of free parking. I do wish there was an additional inside lounge as the one lounge fills up quickly. Showers are also a bit wishy-washy as cold water shoots out every minute or two for a few seconds and they are not the best looking. Overall satisfying experience.
    USA, Female, 18-24
  • 8.3


    29 Nov 2019
    I do think the "no cerfew" rule needs to be scrapped when you have half the place up until 4am creating havoc. Probably my age is showing, but for that reason I will never be back
    New Zealand, Male, 25-30
  • 8.3


    22 Jun 2019
    I liked this hostel, but it is mostly people that are staying long term. Sometimes it was hard to know who worked there as there was rarely anyone at the desk but I think since so many people are staying they don’t have that many people checking in and out on a daily basis. It was a nice hostel but not the usual atmosphere.
    USA, Female, 25-30
  • 6.6


    22 Mar 2020
    Okay location for my trip. Very not-clean compared to every other hostel I stayed at in New Zealand.
    Germany, Male, 31-40
  • 6.3


    09 Nov 2019
    Friendly laid back hostel - if you’re looking for somewhere sociable and chilled out this is perfect for you! However: - room smelt awful - only 2 working showers - kitchen was not very clean - showers cleaned at 9am - not very practical - bit run down all over - no where near enough space for bags in room
    England, Male, 18-24
  • 4.9


    29 Oct 2019
    Wouldn't recommend this hostel for a solo traveler ! Lots of long term snoring guys and the staff know about it and put you in a room with them... I felt the staff unwelcoming and only there for the money. Pretend to help but you can feel they are bothered by your question and requests. Left one night earlier cause couldn't stand the atmosphere anymore. don't go there if you wanna meet people who travel Also, situated very far from the central area of Auckland
    Romania, Female, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Steam Room
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's