Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelation : TOTAL : No Fees up to 90 days then 10% fees up to 28 days then 100% fees up to the day of arrival / PARTIAL : No Fees up to 90 days then half of the group can be canceled without fees up to 28 days before arrival, then 10 ofther percent can be canceled without fees up to 7 days before arrival.

Additional Terms and Conditions

An initial 10% down payment must be made at the time of confirmation. 90% 30 days before arrival

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Rates include breakfast, linen, WIFI and access to the Happy house

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The new JO&JOE-Vienna is a house that is open to everyone, our concept is not called OPEN HOUSE for nothing!

We offer you a cool and caring place, a mixture of hostel, hotel and party spot and for this reason a location that offers something for everyone! Each JO&JOE is directly integrated into the neighborhood and city life, offering various accommodation options, exciting activities like parties, live music, karaoke, gaming events, beer pong and much more, but also super tasty food and drinks for everyone! For this reason, we are the perfect place to get to know a city like Vienna, as we are a place where international travelers and locals meet, party and enjoy time and all this in the middle of the city, above the first inner-city IKEA in the world and all this for a great price!

We at JO&JOE believe that everyone should be able to travel in great conditions to explore the world and meet like-minded people!

Our concept at JO&JOE VIENNA is hereby as mentioned unique in the world! We share the new "HÜS" at Vienna's Westbahnhof with the world's first inner-city IKEA and are located on the 5th and 6th floor, but also have a beer garden on our 1800m² roof terrace on the 7th floor with bars in converted shipping containers. Sounds amazing? Yes it is!!!

Here is an overview of our JO&JOE VIENNA:

5th floor:
Here you will find the first proof why our concept is "OPEN HOUSE". You'll find our 24-hour reception, our bar with a huge bar and beer wall, our restaurant with national/ international specialities and our huge event area, which offers a variety of daily and weekly events (karaoke/live music/dj sets etc.). In this area, all Viennese and our guests are invited to enjoy their time and meet people from near and far!

6th floor:
Our Chill&Snack corner:
This area is exclusively reserved for our guests and only accessible with your key card. Here you will find our snack kitchen where you can prepare your own snacks and drinks, our huge pizza bed and our chill-out corner where you can spend time in peace to work, read or just enjoy your favourite Netflix series, no one will disturb you here!

7th floor:
Here you will find the largest, freely accessible roof terrace in Vienna with over 1800m², which offers a unique view over the rooftops of Vienna! On this huge, green rooftop with beer garden and 4 extraordinary shipping containers, there is always something going on, especially in the evenings! Our colleagues are just waiting here to spoil you with the finest drinks and food, so that the morning/lunch and especially the evening in Vienna will be indescribably beautiful!

Interested? Then book your stay with us today, we look forward to seeing you too!

Do you have any questions or can't find us? Then contact us at any time and we will be happy to help you!

Bussi Baba! - Your JO&JOE team!

JO&JOE Vienna Policies & Conditions:

Cancellation policy: 48 hours prior to arrival. In case of late cancellation or no-show, you will be charged for the first night of your stay.

Check-in from 15:00 to 00:00.
Check-out before 10:00.

Payment on arrival in cash, credit cards.
This accommodation may pre-authorise your card prior to arrival.

All taxes are included.
Breakfast available.
24-hour reception.

No pets allowed.
No curfew.

Child friendly. Guests under 18 must stay in a private room and be accompanied by an adult.
Children under 1 stay free of charge in an extra bed. (only in private rooms)

Non-smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.2

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    21 Sep 2022
    Bet hostel I can imagine.
    USA, Male, 41+
  • 10.0


    20 Sep 2022
    Best hostel I’ve ever stayed in!! Although it’s a little outside the centre and easy public transport makes getting in and out of the city really easy. The hostel is so much fun and the rooms are amazing
    England, Male, 18-24
  • 10.0


    20 Sep 2022
    Simply the best most comfortable and convenient hostel I've stayed in. The food in the hostel was great and its also right above an IKEA so you can have sweedish meatballs and hot dogs as much as you want. Beds are so comfy , rooms are huge and spacious and the view..... my god that view , its the best in Vienna. Great experience at joe and joe vienna and il be booking with them again when I visit paris at their paris location because my stay here was so good
    Ireland, Male, 25-30
  • 10.0


    17 Sep 2022
    I really enjoyed staying here. This is my second time there and it was just as great. Great location, easy to get to and just a really nice vibe.
    Australia, Female, 31-40
  • 9.4


    20 Sep 2022
    One of the best hostels I’ve stayed at. Only downer was one bathroom for a room of 6, made it a bit tricky on occasion, but not a massive issue.
    England, Male, 25-30
  • 9.1


    17 Sep 2022
    Would recommend if you are 18-22 years old but any older and you should book somewhere else
    USA, Female, 25-30
  • 8.0


    17 Sep 2022
    Very clean and modern hostel and fantastic location. 30 minute subway/express ride to the airport and right next to the train station. Staff aren’t overly friendly, multiple people I spoke to had issues with the bar staff. Atmosphere is ok, lots of events going on but not just for hostel guests. Beds are comfortable and washrooms are clean with great amenities.
    Canada, Female, 25-30
  • 7.1

    Very Good

    17 Sep 2022
    The rooms were well proportioned - nice and modern with privacy curtains - the events held throughout the week were very welcome! It's above an IKEA and so maybe the bathroom fittings were also bought from IKEA because they look great but just didn't work... Tap in the bathroom ran cold, shower area didn't have a protective boundary or the one that did leaked onto the floor. This meant that water was all over toilets floor & it wasn't cleaned during my two night stay so got pretty grimey!
    England, Male, 25-30
  • 6.3


    18 Sep 2022
    Overall a decent hostel, a couple of girls and I had an unfortunate experience with the staff. Unnecessary and fairy rude comments were made when ordering drinks/food. The quality is not bad but prices are very comparable to any restaurant nearby where i had a much more pleasant service experience.
    Canada, Female, 18-24
  • 5.4


    18 Sep 2022
    This place on the outside was a very wonderful hostel great rooms and amazing hangout areas with tasty food and drinks! But the staff unfortunately ruined my experience along with a group of people that I met at the hostel. The bar tenders and security were very rude and made us feel very uncomfortable so much to a point we almost left because we were not comfortable going up to the bar to order or even sit by ourselves without them surrounding you asking questions for “security reasons”.
    Canada, Female, 18-24
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi