Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelation : TOTAL : No Fees up to 90 days then 10% fees up to 28 days then 100% fees up to the day of arrival / PARTIAL : No Fees up to 90 days then half of the group can be canceled without fees up to 28 days before arrival, then 10 ofther percent can be canceled without fees up to 7 days before arrival.

Additional Terms and Conditions

An initial 10% down payment must be made at the time of confirmation. 90% 30 days before arrival

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Rates include breakfast, linen, WIFI and access to the Happy house

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Update: 22.11.2021 - Total Lockdown in Austria

Please note the current total lockdown, which has been in effect in Austria since 22.11.2021, and the associated regulations and laws.

The new JO&JOE-Vienna is a house open to all: a cool and caring place, at the crossroads of a hostel, a hotel and a private rental. Each JO&JOE is connected to a local community and offers accessible accommodation options, exciting activities and food experiences in inspired design spaces. Welcoming guests with an open mind and feel good vibes. JO&JOE believes everyone should be able to travel in great conditions to explore the world and meet like-minded people.

The 1800 square meter Rooftop probably has one of the city's most impressive view, making it a great day / evening destination! Open to all guests and locals, it is located on the top floor of the new IKEA-building. Up to 4 food corners in industrial containers will serve casual tasty dishes inspired by street food to please international and local tastes: schnitzel, sandwiches, burgers, pizzas, vegetarian and vegan options but also signature cocktails, craft beers and local wines.

JO&JOE Vienna Policies & Conditions:

Cancellation policy: 48 hrs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00.
Check out before 10:00.

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes not included - occupancy tax 3.20 % per person per night
Breakfast available.

24 Hours Reception
No pets allowed.
No curfew.

Child friendly. Guests under 18 years old must stay in a Private room and be accompanied by an adult.
Children under age 1 stays for free with extra bed. (in private rooms only)
Children between age 1 to 18, stays with surcharge of 100% with existing bed.
Children above age 1 stays as adult.

Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.3

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.8

  • Facilities 9.5

Latest Reviews

  • 10.0


    31 Dec 2021
    Great place to stay not only because of the location but also because it’s very clean and comfortable.
    Colombia, Female, 25-30
  • 10.0


    30 Dec 2021
    Amazing place and great staff! This is going to be my go to place whenever I go to Vienna. Not a better hostel probably in the city. This one is the best!
    Greece, Male, 25-30
  • 10.0


    28 Dec 2021
    One of the great hostels I have visited and stayed in! Thanks to Jana in the reception for her kindness.
    Jordan, Female, 25-30
  • 10.0


    27 Dec 2021
    The best hostel in the world! ♥️
    Brazil, Female, 25-30
  • 10.0


    25 Dec 2021
    the best hostel I've ever stayed in. My room has a great view of Vienna from a very large window, nice bed, clean bathroom, nice staffs, strategic location as it is located above the station, etc. ---perfect.
    Indonesia, Female, 25-30
  • 10.0


    24 Dec 2021
    Fantastic hostel, very comfortable. Friendly and informative staff who are happy to help and recommend things to do in the city. The hostel and rooms are very clean too. I'd highly recommend this hostel.
    England, Male, 31-40
  • 9.7


    03 Jan 2022
    Stayed just for a night, and I couldn't have picked a better place. The beds are super comfortable and you are guaranteed your privacy because of the clever design of the bed, curtains for the lower bunk, and a curtain in the room behind which you can hide for changing. There are power outlets and lights next to each bed, Toilet and bathroom are separate, which is another huge plus. The location is very convenient (right next to Westbahnhof and Mariahilferstraße), and the staff super friendly.
    Austria, Male, 25-30
  • 9.4


    24 Dec 2021
    Amazing hostel with lots of facilities and friendly staff. Location was perfect as it was a major station and you could go anywhere. Just one thing that lacks is an induction/cook top in the kitchen. We couldnt prepare our own food. The misleading factor here was "self catering" and "utensils" mentioned in the servies of the hostel that made us think that we could cook there. Other than that, it was perfect with a very modern-chill vibe :)
    India, Female, 18-24
  • 9.1


    24 Dec 2021
    Great location, helpful staff and easy check in. Very transparent method of working (bills, payment) Rooms are not fancy but clean, functional and very hygienic. Service is prompt. Location is very convenient with tram and metro stations less than 200 m from the hostel.
    India, Mixed Group, 25-30
  • 8.6


    08 Jan 2022
    First the train station next to IKEA is not the main station. If you arrive at the international station take the 18 tram to Westbahnhof. Look for IKEA and stand facing the front door. To the left you will see four elevators. One had a two foot yellow circle sign with Jo&Joe. It is easy to miss. Take that elevator to the fifth floor and registration. Second, this is not in walking distance to any tourist places. It is a great place, try it!
    USA, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi